Preface
SIMATIC Rack PC IL 40, Getting Started
A5E00171493-02
vii
A&D Technical Support
Worldwide, available 24 hours a day:
Beijing
Nuernberg
Johnson City
Worldwide (Nuernberg)
Technical Support
24 hours a day, 365 days a year
Phone:
+49 (0) 180 5050-222
Fax:
+49 (0) 180 5050-223
E-Mail:
adsupport@
siemens.com
GMT:
+1:00
Europe / Africa (Nuernberg)
Authorization
Local time: Mon.-Fri. 8:00 to 17:00
Phone:
+49 (0) 180 5050-222
Fax:
+49 (0) 180 5050-223
E-Mail:
adsupport@
siemens.com
GMT:
+1:00
United States (Johnson City)
Technical Support and
Authorization
Local time: Mon.-Fri. 8:00 to 17:00
Phone:
+1 (0) 423 262 2522
Fax:
+1 (0) 423 262 2289
E-Mail:
simatic.hotline@
sea.siemens.com
GMT:
-5:00
Asia / Australia (Beijing)
Technical Support and
Authorization
Local time: Mon.-Fri. 8:00 to 17:00
Phone:
+86 10 64 75 75 75
Fax:
+86 10 64 74 74 74
E-Mail:
adsupport.asia@
siemens.com
GMT:
+8:00
The languages of the SIMATIC Hotlines and the authorization hotline are generally German and English.