Siemens RUGGEDCOM RS950G, Installation Manual

Page: 8 / 42

Preface
RUGGEDCOM RS950G
Installation Guide
viii Related Documents
Related Documents
Other documents that may be of interest include:
•
RUGGEDCOM ROS User Guide [https://support.industry.siemens.com/cs/ww/en/view/109737321]
• RUGGEDCOM SFP Transceiver Catalog [https://support.industry.siemens.com/cs/ww/en/view/109482309]
Accessing Documentation
The latest user documentation for RUGGEDCOM RS950G is available online at
https://www.siemens.com/ruggedcom . To request or inquire about a user document, contact Siemens Customer
Support.
Training
Siemens offers a wide range of educational services ranging from in-house training of standard courses on
networking, Ethernet switches and routers, to on-site customized courses tailored to the customer's needs,
experience and application.
Siemens' Educational Services team thrives on providing our customers with the essential practical skills to make
sure users have the right knowledge and expertise to understand the various technologies associated with critical
communications network infrastructure technologies.
Siemens' unique mix of IT/Telecommunications expertise combined with domain knowledge in the utility,
transportation and industrial markets, allows Siemens to provide training specific to the customer's application.
For more information about training services and course availability, visit
https://www.siemens.com/ruggedcom or
contact a Siemens Sales representative.
Customer Support
Customer support is available 24 hours, 7 days a week for all Siemens customers. For technical support or general
information, contact Siemens Customer Support through any of the following methods:
Online
Visit http://www.siemens.com/automation/support-request to submit a Support Request (SR) or check
on the status of an existing SR.
Telephone
Call a local hotline center to submit a Support Request (SR). To locate a local hotline center, visit http://
www.automation.siemens.com/mcms/aspa-db/en/automation-technology/Pages/default.aspx .
Mobile App
Install the Industry Online Support app by Siemens AG on any Android, Apple iOS or Windows mobile
device and be able to:
• Access Siemens' extensive library of support documentation, including FAQs and manuals