Troubleshooting
30
Problem
Possible solution
Sound is weak.
Increase the volume.
Replace or recharge the empty battery
(depending on the battery type).
Clean or exchange the ear piece.
Hearing instru-
ment emits whis-
tling sounds.
Reinsert the ear piece until it fits
securely.
Decrease the volume.
Clean or exchange the ear piece.
Sound is distorted. Decrease the volume.
Replace or recharge the empty battery
(depending on the battery type).
Clean or exchange the ear piece.
Hearing instru-
ment emits signal
tones.
Replace or recharge the empty battery
(depending on the battery type).
Hearing instru-
ment does not
work.
Turn the hearing instrument on.
Gently close the battery compartment
completely.
Replace or recharge the empty battery
(depending on the battery type).
Make sure the battery is inserted cor-
rectly.
Power-on delay is active. Wait several
seconds and check again.
Consult your Hearing Care Professional if you encounter
further problems.
Troubleshooting
