Fixing problems
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Fixing problems
Caring for your telephone
•
Never allow the telephone to come into contact with coloring, oily or
aggressive agents.
•
Always use a damp or antistatic cloth to clean the telephone. Never
use a dry cloth.
•
If the telephone is very dirty, clean it with a diluted neutral cleaner con-
taining surfactants, such as a dish detergent. Afterwards remove all
traces of the cleaner with a damp cloth (using water only).
•
Never use aggressive or alcohol-based cleansers on plastic parts. The
use of scouring agents is also forbidden.
Troubleshooting
Pressed key does not respond:
Check if the key is stuck.
Telephone does not ring:
Check whether the "Do not disturb" function is activated on your telephone
("Do not disturb" appears on the screen
Æ
page 23). If so, deactivate it.
The displayed time is incorrect:
The time is corrected automatically over night after 24 hours at the latest.
You cannot dial an external number:
Check whether your telephone is locked ("Phone locked: Enter Password"
appears on the screen). If the phone is locked, enter your PIN to unlock it.
To correct any other problems:
First contact the relevant administrator. If the administrator are unable to
correct the problem, contact Customer Service.
Contact partner in the case of problems
Contact your administrator if a fault persists for more than five minutes, for
example.
