30
Troubleshooting
Problem and possible solutions
Sound is weak.
Increase the volume.
Replace or recharge the battery (depending on the battery type).
Clean or exchange the tube and the ear piece.
Hearing instrument emits whistling sounds.
Reinsert the ear piece until it fits securely.
Decrease the volume.
Clean or exchange the ear piece.
Sound is distorted.
Decrease the volume.
Replace or recharge the battery (depending on the battery type).
Clean or exchange the tube and the ear piece.
Hearing instrument emits signal tones.
Replace or recharge the battery (depending on the battery type).
Hearing instrument does not work.
Turn the hearing instrument on.
Gently close battery compartment completely.
Replace or recharge the battery (depending on the
battery type).
Make sure the battery is inserted correctly.
Power-on delay is active. Wait several seconds and
check again.
Consult your Hearing Care Professional if you encounter further
problems.
