49
Gigaset C300 / GRC EN / A31008-M2203-T101-1-8U19 / appendix.fm / 10.06.2010
V
e
rsion 4, 16.0
9
.2005
Questions and answers
If you have any queries about the use of
your telephone, visit our website at
www.gigaset.com/customercare
for assistance 24/7.
The table below contains a list of common
problems and possible solutions.
The display is blank.
1. The handset is not switched on.
¥
Press and
hold
the end call key
a
.
2. The battery is empty.
¥
Charge the battery or replace it
(
"Base"
flashes on the display.
1. The handset is outside the range of the base.
¥
Move the handset closer to the base.
2. The base's range is reduced because Eco
Mode is activated.
¥
Deactivate Eco Mode (
reduce the distance between the handset
and the base.
3. The base is not switched on.
¥
Check the base power adapter
(
4. Handset has not been registered with the
base or has been de-registered.
¥
Register the handset (
Handset does not ring.
1. The ringer is deactivated.
¥
Activate the ringer (
3. The phone only rings if the phone number
has been transferred.
¥
Activate the ringer for unknown calls
(
You cannot hear a ringer/dialling tone from the
fixed line network.
The phone cord supplied has not been used or
has been replaced by a new cord with the wrong
pin connections.
¥
Please always use the phone cord supplied or
ensure that the pin connections are correct
when purchasing from a retailer (
Each incoming call resets the date/time incor-
rectly.
The date and time are sent via e.g., your network
provider, a router or PABXs during calling line dis-
play. This data may be incorrect.
¥
Set the date/time correctly e.g. on the router
or PABX.
¥
Do not automatically copy the date/time
The connection always terminates after
approx. 30 seconds.
Repeater activated/deactivated (
¥
Activate/deactivate the handset (
Error tone sounds after system PIN prompt.
You have entered the wrong system PIN.
¥
Reset the system PIN to 0000 (
Forgotten the system PIN.
¥
Reset the system PIN to 0000 (
The other party cannot hear you.
You pressed the mute key
v
during a call.
The handset is "muted".
¥
Unmute the microphone (
The number of the caller is not displayed
despite CLIP.
Calling Line Identification is not enabled.
¥
The caller
should ask the network provider to
enable Calling Line Identification (CLI).
Refer to the notes on calling line display
(