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5.1.6 Possible faults on handset

5.1.6.1 Mobile unit faulty due to humidity

Note:

 Most humidity damages on the front side under the keypad. Look at all 

electronic components on the back side.
Remaining flux on the component side could look similar to a humidity damage 
(white deposits) but it will disappear when heating it up with a hot air blower.

Recommendation:

When you are not sure whether deposit is humidity or flux, heat the area concerned 
with a hot air blower and scrap the unit only when deposit doesn’t disappear.

The pictures below are taken from G2000 and 3000 handsets.

R

Humidity 
--> scrap

No scrap

Flux

Scrap

Summary of Contents for Gigaset 4010 Micro

Page 1: ...Service Manual Gigaset 4010 Micro up to Level 2 5 ...

Page 2: ... 5 1 3 4 Loudspeaker 11 5 1 3 5 Separating the board from the case shell 12 5 1 3 6 Microphone 12 5 1 3 7 Earphone 12 5 1 4 Assembling of handset 13 5 1 5 Board Layout Gigaset 4000 Micro 14 5 1 6 Possible faults on handset 15 5 1 6 1 Mobile unit faulty due to humidity 15 5 1 6 2 Display problems 16 5 1 6 3 SLR microphone path faulty 17 5 1 6 4 RLR earphone path faulty 18 5 1 7 Repair of basestatio...

Page 3: ...differences to the Comfort handset and Comfort base station board of Micro base station is exactly the board of the Comfort base station the only difference is the charging section The Gigaset 4010 Comfort is described in the G4010 15 Service Manual ...

Page 4: ...rophone to earphone into the microphone off the handset Now you Speechpath test SW Version IPUI Metering mode press menu key to switch can see radio parameters Switch a direct loop from check the path by blowing Read out software version and the IPUI number Press o k to tick it and during normal usage example 98 9 04 096 100 RX Level Frequency 0 9 Time slot 0 11 Base station code bit error rate 10...

Page 5: ... ms Pause after line seizure 1 6 1 1 sec 2 3 sec 3 7 sec 4 2 5 sec System PIN reset 3 76200 Programming data on an address 4 76200 1 Specific code needed Read out SW version 4 76200 2 Example 01002_ 01 SW variant 002 SW version Range of ringing frequency recognition 4 76200 3 0 23 54 Hz 1 20 60 Hz 2 15 75 Hz Dial pulsing pulse pause ratio 4 76200 4 0 1 5 1 1 2 1 CLIP activation 4 76200 5 Select 0 ...

Page 6: ...CR 16B BMC DSP Hands Free Analog Front End Temp Sensor 6K RAM Vbatt Anten HF Teil Step LM 4871 Vbatt Anpass Netzwer HS Tastatur Graphik LCD Modul 64 x 101 Dots 2 5 V 3 0 E2 PROM Vibra Ein Aus Taste MWI SP 2 5V 3 0V Akku 3 x NiMH LiIo IAkku Vbatt Lade schalter UART ...

Page 7: ...5 Repair 5 1 Special equipment Case opener SL45 order no F30032 P85 A1 Tip of the tool looks like this 5 1 1 Exploded view G4000 Micro ...

Page 8: ...ove battery before opening Insert the case opener SL45 pictures show G3000 opening tool instead in the Lumberg connector hole and press to open the lower part of the case Lift lower case shell by pulling the part close to the connector Result Stud to fix board Lumberg connector Light conductor Earphone Battery contact Vibrator ...

Page 9: ...ver between both plastic parts of the cover and turn it carefully do not touch the LCD in order to separate the parts Then pull the display display cover part as described in the picture below To replace the complete display open the connector carefully by lifting the brown jig see red arrow in picture above Release the display foil and replace the display Insert the foil of the new display and cl...

Page 10: ... 5 1 3 3 Battery contacts Insert a small screw driver between battery contacts and case and turn it carefully When inserting the battery contacs make sure that you press only on the plastic part 5 1 3 4 Loudspeaker Insert a small screw driver or opening tool G2000 between loudspeaker and case shell and turn it carefully Do not press the contacts when inserting the loudspeaker ...

Page 11: ...while lifting the board 5 1 3 6 Microphone The Microphone can be removed by using tweezers with a narrow tip that fits in the small gap on the side of the microphone frame on the case shell Insert tweezers in the gap grip the microphone and lift it 5 1 3 7 Earphone The Earphone can be removed by using tweezers ...

Page 12: ...nd press it down in the area of the stud red arrow until it engages Insert light conductor as shown in the picture below white arrow Insert battery connector vibrator loudspeaker and close the housing Pay attention on the light conductor while closing It must fit exactly in the hole ...

Page 13: ...5 1 5 Board Layout Gigaset 4000 Micro ...

Page 14: ...n the component side could look similar to a humidity damage white deposits but it will disappear when heating it up with a hot air blower Recommendation When you are not sure whether deposit is humidity or flux heat the area concerned with a hot air blower and scrap the unit only when deposit doesn t disappear The pictures below are taken from G2000 and 3000 handsets R Humidity scrap No scrap Flu...

Page 15: ...ctor Display foil not properly connected open insert foil and close connector If that didn t help replace the display If afterwards the display still doesn t work send the handset to WSC Repair by component exchange The display is connected via zero craft connector It is available as a spare part Open the snap hooks of the display and lift it Use a thin screwdriver and insert it carefully between ...

Page 16: ...ne could be electrically faulty There will be a higher attenuation when measuring SLR sending loudness rating In most cases the microphone is defective or the connection via contact springs is poor Repair by component exchange Remove the microphone and replace it by a new one Do not bend the springs when inserting the microphone Test Put the repaired board in a housing Make a sidetone check by blo...

Page 17: ...g loudness rating In most cases the earphone is defective If there is no noise audible on the earphone when making a sidetone check it s also possible that the wire of the coil is cut off Check the resistance of the coil with a multimeter If you measure a nearly infinitely high resistance the wire may be cut off Repair by component exchange Use new earphone capsule Test Put the repaired board in a...

Page 18: ...5 1 7 Repair of basestation Gigaset 4010 Micro modified Comfort base 5 1 8 Exploded view ...

Page 19: ...00 The base station is fixed by snap hooks At first insert opening tool G2000 as described in the following picture and turn it Use the case opener SL 45 to snap the remaining hooks open pictures show G3000 opening tool instead Now the complete side is opened Open the remaining hooks by spreading the case shells as shown in the next picture ...

Page 20: ...owed Needed material none Insert board into back case shell where the sockets are It is inserted correctly when you see the 3 silver pads of the I2C bus under the 3 holes in the back of the case shell Press both case shells until hooks snap into place ...

Page 21: ...5 1 11 Board Layout Gigaset 4010 Micro Comfort EU1 version ...

Page 22: ...1 12 Base station faulty due to lightning stroke The pictures are taken from a Gigaset 2010 base station Inspect the board with your eyes The components on the photos have been damaged by lightning stroke ...

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