BA 5846 en 05/2015
11.
Spare parts, customer service
11.1
Stocking spare parts
By stocking the most important spare and wearing parts on site you can ensure that the gear unit is ready
for use at any time.
To order spare parts, refer to the spareparts list.
For further information refer to the spareparts drawing stated in the spareparts list.
NOTICE
Material damage
Risk of damage to the gear unit through improper use.
Siemens guarantees only the genuine spare parts supplied by Siemens.
Nongenuine spare parts have not been tested nor approved by Siemens. Nongenuine spare parts may
alter technical characteristics of the gear unit, thereby posing an active or passive risk to safety.
Siemens will assume no liability or guarantee for damage caused by spare parts not supplied by
Siemens. The same applies to any accessories not supplied by Siemens.
Note that certain components often have special production and supply specifications and that Siemens
supplies you with spare parts which comply fully with the current state of technical development as well
as current legislation.
When ordering spare parts, always state the following:
Order number, position
Type, size
Part number
Quantity
11.2
Addresses for ordering spare parts and customer service
When ordering spare parts or requesting a service specialist, please contact Siemens first.
Siemens AG
Am Industriepark 2
46562 Voerde
Tel.:
+49 (0)2871 / 92‐0
Fax:
+49 (0)2871 / 92‐1544