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Troubleshooting

12

14.1 Warnings

Notes

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If  ​⁠ appears in the displays, press and hold the
sensor for the respective cooking zone and read the
fault code.

¡

If the fault code is not listed in the table, disconnect
the hob from the power supply and wait 30 seconds
before reconnecting it. If this display appears again,
contact the technical after-sales service and specify
the exact fault code.

¡

If an error occurs, the appliance does not switch to
standby mode.

¡

In order to protect the appliance's electronic parts
from overheating or surge currents, the hob may
temporarily reduce the power level.

14.2 Information on the display panel

Fault

Cause and troubleshooting

No displays light up.

The power supply has been disconnected.

Use other electrical appliances to check whether there has been a power failure.

The appliance has not been connected as shown in the circuit diagram.

Connect the appliance in accordance with the circuit diagram.

Electronics fault

If you are unable to rectify the fault, inform the technical after-sales service.

The displays flash.

The control panel is wet or an object is covering it.

Dry the control panel or remove the object.

​⁠ ​⁠,  ​⁠  ​⁠,  ​⁠  ​⁠ ​⁠ ​⁠ ​⁠,
​⁠  ​⁠ ​⁠ ​⁠ ​⁠,  ​⁠  ​⁠ ​⁠ ​⁠ ​⁠

The electronics have overheated and one or all of the cooking zones have been switched
off.

Set the cooking zone switch to position 0, wait until the electronics have cooled down
sufficiently, and switch the cooking zone on again.

​⁠ ​⁠ + power level and

audible signal

There is hot cookware in the vicinity of the control panel. This may cause the electronics to
overheat.

Remove the cookware. The fault display goes out shortly afterwards. You can continue to
cook.

​⁠ ​⁠ and signal tone

There is hot cookware in the vicinity of the control panel. The cooking zone has been
switched off to protect the electronics.

Remove the cookware. Wait a few seconds. Touch any button. When the fault display
goes out, you can continue cooking.

​⁠ ​⁠/ ​⁠ ​⁠

The cooking zone has overheated and has been switched off to protect the work surface.

Wait until the electronics have cooled down sufficiently before switching the cooking
zone back on.

​⁠ ​⁠

The cooking zone has been operating continuously for an extended period.

Individual safety switch-off is switched on. Touch any button to switch off the display so
that you can set the cooking zone again.

​⁠  ​⁠ ​⁠ ​⁠ ​⁠/ ​⁠ ​⁠ ​⁠ ​⁠ ​⁠

The operating voltage is incorrect and outside of the normal operating range.

Contact your energy supplier.

​⁠ ​⁠ ​⁠ ​⁠

The hob is not connected correctly.

Disconnect the hob from the mains. Connect the hob in accordance with the circuit dia-
gram.

​⁠  ​⁠

Demo mode is activated.

Disconnect the hob from the mains. Wait for 30 seconds and connect the hob. Touch
any sensor in the next three minutes. Demo mode is deactivated.

Summary of Contents for EM CSB Series

Page 1: ...Induction hob EM CSB en User manual Register your product on My Siemens and discover exclusive ser vices and offers siemens home bsh group com welcome The future moving in Siemens Home Appliances ...

Page 2: ... works perfectly at its installation location Only use this appliance To prepare meals and drinks Under supervision Never leave the appli ance unattended when cooking for short periods In private households and in enclosed spaces in a domestic environment Up to an altitude of max 4000 m above sea level Do not use the appliance With an external timer or a separate remote control This does not apply...

Page 3: ... elements Young children under 8 years of age must be kept away from the appliance Hob protective grilles may cause accidents Never use hob protective grilles The appliance becomes hot during operation Allow the appliance to cool down before cleaning Metal objects on the hob quickly become very hot Never place metal objects such as knives forks spoons and lids on the hob WARNING Risk of electric s...

Page 4: ...re that is in a good con dition Stains discolouration Unsuitable cleaning methods Only use cleaning agents that are suitable for glass ceramic and only clean the hob when it is cold Blisters or fractures in the glass Knocks or falling cookware cooking ac cessories or other hard or pointed objects When cooking do not hit the glass or let ob jects fall onto the hob Scratches discolour ation Rough co...

Page 5: ... on the attached appliance pass and online on the product page for your appliance 4 Suitable cookware Cookware that is suitable for induction cooking must have a ferromagnetic base i e it must be attracted by a magnet The base must also match the size of the cooking zone If cookware is not detected on a cooking zone place this on the cooking zone with the next smallest diameter 4 1 Size and charac...

Page 6: ...en Suitable cookware 6 Notes Do not use adapter plates between the hob and the cookware Do not heat up empty cookware and do not use cookware with a thin base as this may become very hot ...

Page 7: ...ribution of the cooking zones The specified power has been measured with the standard pots which are described in IEC EN 60335 2 6 The power may vary depending on the size of the cookware or cookware material B C A A Area Highest power level 21 cm diameter Power level 9 powerBoost 2200 W 3700 W 21 x 38 cm Power level 9 3600 W 14 5 cm dia meter Power level 9 powerBoost 1400 W 2200 W 18 cm diameter ...

Page 8: ...g Rice with double the volume of water 2 3 15 30 Unpeeledboiled pots 4 5 25 35 Pasta 1 6 7 6 10 Soups 3 4 15 60 Vegetables 2 3 10 20 Stew in a pressure cooker 4 5 Stewing Pot roast 4 5 60 100 Goulash 2 3 4 50 60 Braising frying with a small amount of fat 1 Escalope plain or breaded 6 7 6 10 Steak 3 cm thick 7 8 8 12 Poultry breast 2 cm thick 5 6 10 20 Hamburgers 2 cm thick 6 7 10 20 Fish and fish ...

Page 9: ...automatically switch off the cooking zones Setting the kitchen timer 1 Select the cooking zone and touch twice a beside lights up 2 Use or to select the required time a The cooking time counts down Changing or deleting the timer duration 1 Touch repeatedly until the display beside lights up 2 To change the cooking time touch or or set it to 9 powerBoost This function allows larger volumes of water...

Page 10: ...Restoring factory settings Individual settings 1 Factory settings 1 Factory setting 11 2 To go to the basic settings Requirement The hob must be switched off 1 Select the power level on the front left cooking zone 2 Within the next 10 seconds press and hold for four seconds Product information Display Directory for the technical after sales service TK Production number Production number 1 Producti...

Page 11: ...eaning products Undiluted detergent Detergent intended for dishwashers Abrasive cleaning products Aggressive cleaning products such as oven spray or stain remover Abrasive sponges High pressure or steam jet cleaners 13 2 Cleaning the hob Clean the hob after every use to stop cooking residues from getting burnt on Requirement The hob must be cold Do not allow the hob to cool down if it has sugar st...

Page 12: ...een switched off Set the cooking zone switch to position 0 wait until the electronics have cooled down sufficiently and switch the cooking zone on again power level and audible signal There is hot cookware in the vicinity of the control panel This may cause the electronics to overheat Remove the cookware The fault display goes out shortly afterwards You can continue to cook and signal tone There i...

Page 13: ... your country is available from our after sales service your retailer or on our website If you contact Customer Service you will require the product number E Nr and the production number FD of your appliance The contact details for Customer Service can be found in the enclosed Customer Service directory or on our website 16 1 Product number E Nr and production number FD You can find the product nu...

Page 14: ...after 10 minutes 17 6 Cooking rice pudding without a lid Milk temperature 7 C 1 Add the ingredients to the milk and heat the mixture up while stirring continuously 2 Once the milk has reached approx 90 C select the recommended power level and leave it to simmer on a low heat for approx 50 minutes 16 cm saucepan without lid ingredients 190 g short grain rice 90 g sugar 750 ml milk with 3 5 fat cont...

Page 15: ......

Page 16: ...hen GERMANY www siemens home bsh group com Valid within Great Britain Imported to Great Britain by BSH Home Appliances Ltd Grand Union House Old Wolverton Road Wolverton Milton Keynes MK12 5PT United Kingdom Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG ...

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