en
Customer service
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4
Customer service
Customer service
Our after-sales service is there for you if your appliance
needs to be repaired. We will always find an
appropriate solution, also in order to avoid after-sales
personnel having to make unnecessary visits.
E number and FD number
When calling us, please give the product number (E
no.) and the production number (FD no.) so that we can
provide you with the correct advice. The rating plate
bearing these numbers can be found on the right-hand
side when you open the appliance door. To save time,
you can make a note of the number of your appliance
and the telephone number of the after-sales service in
the space below, should it be required.
Please note that there will be a fee for a visit by a
service technician in the event of a malfunction, even
during the warranty period.
Please find the contact data of all countries in the
enclosed customer service list.
To book an engineer visit and product advice
Rely on the professionalism of the manufacturer. You
can therefore be sure that the repair is carried out by
trained service technicians who carry original spare
parts for your appliances.
This appliance corresponds to the standards EN
55011
and CISPR 11. It is a Group 2, Class B product.
Group 2
means that microwaves are produced for the
purpose of heating food. Class B states that the
appliance is suitable for private households.
Manufacturer information:
Manufacturer: BSH Home Appliances (China) Co., Ltd.
Address: 20/21
/ F, Zhongnan International Building,
129
Zhongshan Road, Nanjing
Standards conform to:
■
GB 4706.1-2005
Safety of household and similar
electrical appliances: General requirements
■
GB 4706.21-2008
Safety of household and similar
electrical appliances - Particular requirements for
microwave ovens, including combined microwave
ovens
■
GB 4706.22-2008
Safety of household and similar
electrical appliances - Particular requirements for
stationed stoves, stoves, ovens and similar
appliances
■
GB19606-2004
Noise limits for household and
similar electrical appliances
Technical specifications
E no.
FD no.
After-sales service
O
CN
400
889
9999
Power supply
220 V
∼
, 50 Hz
Max. total connected load
3000 W
Noise level
49db
Microwave output power
1000 W (IEC 60705)
Microwave input power
1200 W
Microwave frequency
2450 MHz
Max. steam output power
2700 W
Max. grill output power
2000 W