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S I E M E N S

P T E L T D

C62 Level 2 Service Manual

Copyright © Siemens Pte Ltd.

C62 Level 2 manual V1.1

All Rights Reserved

ICM MP CCQ SLI RHQ

7 of 47

Internal Use Only

Car Charger ECC-500

Car Kit Portable HKP-500

Pictures are not available for the following accessories:
Travel Charger ETC-520 (U.S.A)
Data Cable DCA-500
Data Cable USB DCA-510

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Summary of Contents for C62

Page 1: ...LocalServiceOrganizationServiceManual BE INSPIRED C C C 6 6 6 2 2 2 S I E M E N S C O M M U N I C A T I O N S U N L I M I T E D Our innovation shapes the future ...

Page 2: ...KET RADIO SERVICE 2 2 KEY FEATURES 3 3 ACCESSORIES 6 4 UNIT DESCRIPTION C62 8 4 1 Exploded View of C62 9 4 2 Parts List 10 5 DISASSEMBLY OF C62 11 6 REASSEMBLY OF C62 16 7 MOBILE SOFTWARE PROGRAMMING 21 8 SIEMENS SERVICE EQUIPMENT USER MANUAL 32 9 JPICS JAVA BASED PRODUCT INFORMATION CONTROLLER 33 10 INTERNATIONAL MOBILE EQUIPMENT IDENTITY IMEI 39 11 GENERAL TESTING INFORMATION 40 Annex 1 45 Annex...

Page 3: ...k This gives the option to use a packet based data service The information is split into separated but related packets before being transmitted and reassembled at the receiving end Theoretically maximum speeds of up to 171 2 kilobits per second kbps are achievable with GPRS using all eight timeslots at the same time This is about 3 times as fast as the data transmission speed possible over today s...

Page 4: ...ttery Li ion Battery Pack Operational Voltage 3 4 4 2 V Nominal Capacity 630 mAh Stand by Time Min 60 Hrs Max 250 Hrs actual time depends on the network Talk Time Best case min 1 5 hours Best case max 4 5 hours Actual time depends on the network Charging Time 3 5 hrs for a full battery SIM Card Plug In card 1 8 or 3V SIM application Tool Kit Message SMS MT MO CB Predictive Text Input T9 EMS MMS Su...

Page 5: ... Ringer On Off Beep 16 Polyphonic melodies User defined melodies this is limited to the availability of the memory space in the phone Speech Codec FR EFR HR Speaker Volume Adjustable in 6 levels during call via softkey or Up menu key Silent Alert Built in vibrator Phone Book Up to 500 entries Supplementary Services AOCC Advice of Charge Charging AOCI Advice of Charge Information CAI Display of Cha...

Page 6: ...se Only LND Last Numbers Dialled List MTPY Multiparty Conference SDN Service Dialing Number SMS MO Mobile Originated SMS MT Mobile Terminated USSDwork Unstructured Supplementary Service Data Ciphering GEA1 PIN Control PIN 1 PIN 2 Network function Automatic and manual network selection Chipset EMP Carbon Imaging Attachable QuickPic Camera with flash VGA camera ...

Page 7: ...anual V1 1 All Rights Reserved ICM MP CCQ SLI RHQ 6 of 47 Internal Use Only 3 Accessories For the C62 the following accessories will be available Li ion Battery EBA 610 Travel Charger ETC 500 EURO Travel Charger ETC 510 UK Headset PPT HHS 510 QuickPic Camera Set IQP 500 Basic Car Pack HKB 500 ...

Page 8: ...s Pte Ltd C62 Level 2 manual V1 1 All Rights Reserved ICM MP CCQ SLI RHQ 7 of 47 Internal Use Only Car Charger ECC 500 Car Kit Portable HKP 500 Pictures are not available for the following accessories Travel Charger ETC 520 U S A Data Cable DCA 500 Data Cable USB DCA 510 ...

Page 9: ...built up by plastic front and back covers a plastic antenna cover a transceiver PWB and a battery case Inner surface of the B cover is covered with a metal layer and a conducting gasket The housing of the phone is closed with 5 screws that keep the B cover the A cover and all the parts between those together See details for disassembly and assembly in the following chapters Length 101 mm Width 44 ...

Page 10: ...S I E M E N S P T E L T D C62 Level 2 Service Manual Copyright Siemens Pte Ltd C62 Level 2 manual V1 1 All Rights Reserved ICM MP CCQ SLI RHQ 9 of 47 Internal Use Only 4 1 Exploded View of C62 ...

Page 11: ... 3 KEYMAT ASSEMBLY HD0503 CYRILLIC Pigeon Blue 1 3 KEYMAT ASSEMBLY HD0503 THAI Pigeon Blue 1 3 KEYMAT ASSEMBLY HD0503 BOPOMOFO Pigeon Blue 1 3 KEYMAT ASSEMBLY HD0503 ARABIC Pigeon Blue 1 3 KEYMAT ASSEMBLY HD0503 GREEK Pigeon Blue 1 3 KEYMAT ASSEMBLY HD0503 LATIN Cherry Red 1 3 KEYMAT ASSEMBLY HD0503 CHINESE Cherry Red 1 3 KEYMAT ASSEMBLY HD0503 HEBREW Cherry Red 1 3 KEYMAT ASSEMBLY HD0503 CYRILLIC...

Page 12: ...currence of an ESD disruptive discharge The SIM contacts may be open thus reachable for ESD contact discharge This could lead to damage or destruction of the IC pins It is a requirement for the service personnel to observe ESD protection rules while performing servicing the C62 Step 1 Release the battery cover by placing your thumb in the top centre and press downwards Step 2 Release the battery b...

Page 13: ...fully lifting it up Note Be careful not to break or bend the plastic pins or the radiator which are inside the antenna cover while removing the antenna assembly Step 7 Remove the four B cover screws in the corners with the screwdriver in a crosswise order Remove the screw in the centre at last Step 8 Remove the B cover by holding it in the middle and lifting it straight up Step 9 Remove the PWB by...

Page 14: ...lay and the PWB firmly The display is connected to the PWB Step 12 Display Lift the display up as shown Step 13 The display is connected to the PWB with a connector Step 14 Open the connector hinge with the tweezers Then remove the display Step 15 Microphone Remove the microphone from the B cover by using the tweezers Step 16 Speaker Lift the audio cap up until it detaches from the B cover ...

Page 15: ...the speaker from the audio cap Step 19 Remove the speaker gasket from the audio cap with the tweezers If the gasket is damaged even a little during the removal it must be changed to a new one Step 20 Vibrator Remove the vibrator assembly with the tweezers by lifting the vibrator by the flywheel Step 21 Domesheet Remove the domesheet from the PWB with the tweezers Step 22 Antenna Connector Using th...

Page 16: ... 1 All Rights Reserved ICM MP CCQ SLI RHQ 15 of 47 Internal Use Only Step 23 Turn the B cover to another side Put the smaller head of the new pins into the corresponding holes Step 24 Receiver Remove the receiver by using the tweezers Step 25 Keymat Remove the keymat from the A cover with the tweezers ...

Page 17: ...eiver is in its housing and the housing window etc is clean Step 2 Check that the keymat has been aligned properly The pins in the lower corners of the A cover should come through the corresponding holes in the keymat Step 3 Display Insert the display connector to the PWB Step 4 Close the connector hinge with the tweezers Step 5 Remove the protection foil from the display with the tweezers Step 6 ...

Page 18: ...B cover Step 8 Place the speaker gasket onto the speaker The gasket must be replaced if it is even slightly damaged Step 9 Detach the protection foil from the new audio cap Step 10 Place the audio cap on the speaker The two pins marked with arrows align the audio cap in its correct place Step 11 Press the audio cap to ensure it is properly glued into place Make sure the pin on the top is through t...

Page 19: ...rotection foil with the tweezers Step 14 Place the domesheet on the domesheet assembly jig with the glue surface upwards Step 15 Ensure that the domesheet is properly aligned with the pins in the jig Step 16 Place the PWB onto the jig through the two 2 pins which align the PWB on the correct position Step 16 The domesheet is now glued to the PWB Step 17 Antenna Connector Push the pins downwards un...

Page 20: ... down the top part first Step 20 Then lay down the lower part of the PWB Step 21 Ensure the correct alignment with the pins in the A cover and the corresponding holes in the PWB Step 22 Place the B cover assembly onto the top of the PWB and align the B cover to the A cover Check that the B cover housing is ok and all the components are in their places Step 23 Place the five 5 screws in the holes a...

Page 21: ...the antenna assembly in a small angle to the top of the phone first Step 25 Push the antenna assembly at the same time forward and downwards from the top of the antenna cover to lock it into place Step 26 Place the battery into the B cover cavity as shown and push down into place Step 27 Slide the battery cover upwards from the lower end of the phone until the cover locks into place ...

Page 22: ...r The software for the C62 is loaded from a PC directly Hardware interconnection between the mobile and the PC is shown in the figure below See installation instructions in the following section C62 Software Programming Setup Flashing tools The Flash Programmer software tool is used for flashing The latest software release a language package a customization package and a SIM lock package can be ch...

Page 23: ... T9 German DE T9 French ES Turkish DE T9 Dutch NL T9 Italian IT Arab AR Nordic 02 T9 English EN German DE T9 Danish DA T9 Norwegian NO T9 Swedish SV T9 Finnish FI Eastern Europe 03 T9 English EN T9 German DE T9 Czech CZ T9 Polish PO T9 Slovakian SK T9 Hungarian HU Mediterranean 04 T9 English EN T9 Turkish TR T9 Greek EL Russian RU Bulgarian BG Iberia 05 T9 English EN T9 German DE T9 French FR T9 S...

Page 24: ...atvian LV Lithuanian LT Estonia ET T9 Russian RU T9 Polish PO Ukraine UK Software Information Customization package SW HD0503 XXX M XXX cus FFS package HD0503 FFS XXX M XXX ssw Signalling SW HD0503 XXX XXX M ssw 001 International C01 China L a t e s t s o f t w a r e r e l e a s e c a n b e f o u n d f r o m c o m m u n i c a t i o n m a r k e t North Africa 12 T9 English EN German DE T9 French ES...

Page 25: ...es Yes No Yes No Connect the Bootkit to the PC and mobile Connect the charger to the Bootkit Power up the Bootkit and check the green LED Check the charger Faulty charger Faulty Bootkit Power up the PC in Windows environment Execute the Flash Programmer Check the settings and the correct COM port from the Flash Programmer Update the SW according to the instructions Correct settings and COM port Te...

Page 26: ...e flash button is disabled if the Flash Programmer options are not correctly set Basic setting for flashing process is 1 Select the hardware version auto detect from the list 2 Select the software release from the list Latest is the biggest number of the software versions 3 Select the language package same as current from the list None means that no language package is selected 4 Select the custom...

Page 27: ...phone turn phone off and on and the flashing will start automatically The window seen below appears when flashing is done FLASHING COMPLETED Flashing is completed Press Close to exit the flashing Recovery Flash If flashing of the phone fails you can use Recovery Flash Select Recovery Flash from the Phone menu as seen below After using Recovery Flash you can try to flash the phone again PHONE MENU ...

Page 28: ...FLASH Reset the phone turn phone off and on and the flashing will start automatically The window seen below appears when flashing is done RECOVERY FLASH COMPLETE Flashing is completed Press Close to exit the flashing Copy User Data Select User Data Copy from the Phone menu or press the button to open the User Data Copying Wizard see fig below It is used for copying all user data from one phone to ...

Page 29: ...n The Help button opens Help for flash programmer Cancel takes you back to main menu If Delete copied user data from the source phone is selected source phone s data will be deleted to use this function SIM card must be placed to the phone Connect the source phone to the communication cable and press Next to continue The following window will appear when copying user data WIZARD COPYING USER DATA ...

Page 30: ...nal Use Only USER DATA IS COPIED Connect the target phone to the communication cable and press the Next button to continue The following window appears after copying is successfully completed USER DATA IS COPIED TO ANOTHER PHONE Press Close to exit Options To change Flash Programmer setups select Settings from the Options menu see figure below OPTIONS MENU ...

Page 31: ...ow will appear SETTINGS 1 Set baud rate to 115200 bit s or higher depending on a serial port speed max 460800 bits s 2 Define the correct Root folder where the software releases have been saved in by pressing button The following window will appear BROWSE FOR FOLDER 3 Select the correct root folder and press OK highest level 4 Define the correct COM port s by selecting the Ports button ...

Page 32: ... CCQ SLI RHQ 31 of 47 Internal Use Only The following window will appear CONFIGURE PORTS 5 Select the correct COM port s and press OK Multi flashing can be done if the computer supports it After confirmation with Ok and again Ok in the stetting screen press the Falsh Button The following window will appear Depends on you computer ...

Page 33: ...erved ICM MP CCQ SLI RHQ 32 of 47 Internal Use Only Start the SW update by short pressing the On Off button of the Mobile Phone After an successful SW Update the following window will appear Conclusion SW_Update is possible as a multi serial update with 1 to x ports SW Updating time depends on PC Speed 3 min to 12min ...

Page 34: ...o return to customer Starting from the P35 Series Siemens will introduce a simpler and faster testing platform for testing a repaired Siemens mobile phone The testing platforms are either base on R S CMD 53 55 or CTS55 GSM test set or CMD200 with a software called CTS CMD or CMU GO There is also test software available for testing with the Willtec 4201S the 4107 and the 4400 GSM test set called CA...

Page 35: ...erved ICM MP CCQ SLI RHQ 34 of 47 Internal Use Only 9 JPICS Java based Product Information Controlling System Figure 1 JPICS log in page Overview The following functions are available for the LSO General mobile information Generate PINCODE Generate SIMLOCK UNLOCK Code Print IMEI labels Lock Unlock and Test the BF Bus ...

Page 36: ...card and in addition using secure socket layer SSL connection The JPICS server is only available for authorized users with a specially coded chip card These chip cards and the administration of the JPICS web server and the PICS database server can only be provided by the JPICS TRUST Center of the responsible department in Kamp Lintfort In case of any questions or requests concerning chip cards or ...

Page 37: ...tems see the Sun FAQ s Here is a step by step instruction to install all the required components It is necessary to follow this order 1 Card reader Omnikey 2 CardOS interface Siemens 3 JPICS Certificates 4 Java Plugin JVM JRE Sun 5 Java additional components Every user is responsible for a proper installation matching the license agreements For installation and further access you need the followin...

Page 38: ...Q 37 of 47 Internal Use Only Generate Codes In the module Generate Codes you can choose to generate Master phone codes Simlock Unlock Codes Master phone codes The Master Phonecode is used to unlock blocked mobiles Master Phonecodes can only be supplied for mobiles which have been delivered in a regular manner Figure 3 Master phone code page ...

Page 39: ...CQ SLI RHQ 38 of 47 Internal Use Only Simlock Unlock Code The Simlock Unlock Codes can only be generated if the following conditions are given Mobile must have an active Simlock inside The user must be given the authorization to obtain Simlock Unlock Codes for the variant of the operator to which the mobile was delivered last time ...

Page 40: ... 1 label in just one step To prevent that misaligned labels are being printed the setting test printer Yes is activated as default After having printed a well aligned test label you can switch setting to No and print the correct label Hint For correct printing of IMEI labels you must have a Zebra label printer with special material that fits for label printing This printer has to be connected to l...

Page 41: ...he last digit is spare The part number for the C62 is S30880 Sxxxx Axxx where the last 4 letters specify the housing and software variant C62 IMEI label is accessible by removing the battery Re use of IMEI label is possible by using a hair dryer to remove the IMEI label On this Type label Siemens has also included the date code for production The date code comprises of a combination of 5 character...

Page 42: ...tive items is according to packing requirements Ensure that there is a description available how to unpack the defective items and what to do with them Enter data into your database Depends on your application system Ensure that every data which is required for the IRIS Reporting is available in your database Ensure that there is a description available for the employees how to enter the data Inco...

Page 43: ...amages Check the entire board for electrical damages Check the housing of the mobile phone for damages SW update Carry out a software update and data reset according to the master tables and operator customer requirements Repairs The disassembling as well as the assembling of a mobile phone has to be carried out by considering the rules mentioned in the dedicated manuals If special equipment is re...

Page 44: ... manual V1 1 All Rights Reserved ICM MP CCQ SLI RHQ 43 of 47 Internal Use Only GSM Test Connect the mobile board via internal antenna antenna coupler and external antenna car cradle to a GSM tester Use a Test SIM Skip GSM 900 GSM1800 or GSM1900 test cases if not performed by the mobile phone ...

Page 45: ...S I E M E N S P T E L T D C62 Level 2 Service Manual Copyright Siemens Pte Ltd C62 Level 2 manual V1 1 All Rights Reserved ICM MP CCQ SLI RHQ 44 of 47 Internal Use Only ...

Page 46: ...inal inspection contains 1 A 100 network test location update and set up call 2 A random sample check of data reset if required optical appearance complete function 3 Check if PIN Code is activated delete the PIN Code if necessary Basis is the international standard of DIN ISO 2859 Use Normal Sample Plan Level II and the Quality Border 0 4 for LSO Remark All sample checks must be documented ...

Page 47: ...Rights Reserved ICM MP CCQ SLI RHQ 46 of 47 Internal Use Only Annex1 Test SIM Card There are 2 different Test SIM Cards in use a Test SIM from the company ORGA Pin 1 No 0000 PUK 1 12345678 Pin 2 No 0000 PUK 2 23456789 b Test SIM from the company T D1 Pin 1 No 1234 PUK 1 76543210 Pin 2 No 5678 PUK 2 98765432 ...

Page 48: ...eb 9 Sep O Oct N Nov D Dec Maker s marking Revision Letter A B Sanyo Date code example N 9 A SY Year N 2001 O 2002 Supplier Code Month 1 Jan 2 Feb 9 Sep O Oct N Nov D Dec Maker s marking Revision Letter A B NEC Date code example N 8 A NT Year N 2001 O 2002 Supplier Code Month 1 Jan 2 Feb 9 Sep O Oct N Nov D Dec Maker s marking Revision Letter A B Panasonic Date code example O N A PAN Year N 2001 O...

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