Siemens Advance Plus Quick Reference Manual Download Page 29 | Manualshive

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Consultation 23

Consultation

Consultation lets you put a call on consultation hold, so you can
call and talk privately with a different party. You can then use
the Toggle/Connect feature to alternate between the two parties.

To consult with a second party during a call

1. During a call, scroll through the prompts on your OptiGuide

display and select Consult?.

2. Dial the other party’s extension or 9 and the outside number.

3. Talk with the new party.

To reconnect with the first party

1. Scroll through the prompts on your OptiGuide display and

select Toggle/Connect?.

2. You can continue to use the Toggle/Connect feature to

alternate between the two parties.

To release a consulting party

1. While connected with the party, scroll through the prompts

on your OptiGuide display and select Quit and return?.

2. The party will be released, and you will be connected to the

first party.

Refer to “Feature Access Codes” on page 39 for information on
accessing features through special access codes.

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Summary of Contents for Advance Plus

Page 1: ...Quick Reference Guide Optiset E Standard Advance Plus and Memory for Hicom 150 E OfficePoint OfficeCom and OfficePro Version 1 0 G281 0462 01 ...

Page 2: ...no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equi...

Page 3: ... Request Siemens publications from your Siemens representative or the Siemens branch serving you Publications are not stocked at the address below Siemens Business Communication Systems Inc 4900 Old Ironsides Drive P O Box 58075 Santa Clara CA 95052 8075 408 492 2000 Siemens Optiset and PhoneMail are registered trademarks and Hicom is a trademark of Siemens Aktiengesellschaft Copyright Siemens Bus...

Page 4: ......

Page 5: ...and Access Codes 14 Setting up Your Telephone 14 Volume Keys 15 Sounds 16 Changing Your Audio Settings 17 Callback Request 18 Caller List 19 Conference 20 Consultation 23 Directed Call Pickup 24 Forwarding 25 Hold 26 Hold Internal Consultation 27 Last Number Redial Expanded 28 Mailbox Text Messages 29 Park 31 Pickup 32 Repertory Dialing Repdial Keys 33 Saved Number Redial 34 Speakerphone 35 Statio...

Page 6: ...vi Optiset E QRG ...

Page 7: ...mpany s internal telecommunications system Figure 1 Optiset E Standard and Advance Plus Telephones 1 2 4 5 6 3 10 1 2 3 4 5 6 7 8 9 0 ABC DEF MNO JKL GHI PQRS TUV WXYZ 1 2 3 4 5 6 7 8 9 0 9 7 8 Handset Speaker ringing tone open listening Volume keys for telephone settings Key pad Microphone for handsfree talking Display with 2 lines 24 characters each Programmable feature keys Default feature keys...

Page 8: ...lephones have four default feature keys for the Program Service Redial Mute and Speakerphone features In addition the eight programmable feature keys can be used as either Repdial keys or user preferred commonly accessed feature keys There is a two line tiltable display for viewing user prompts and the current telephone settings Figure 2 Optiset E Standard Telephone Standard microphone Standard mi...

Page 9: ...apter Optiset E Headset Adapter Optiset E Headset Plus Adapter Optiset E ISDN Adapter Optiset E Phone Adapter Optiset E Control Adapter The Optiset E Advance Plus telephones also support up to four side mounted Optiset E Key Module options for a total of 64 additional feature keys and up to 29line extensions The Optiset E Advance Plus telephone also has a microphone for a two way speakerphone Figu...

Page 10: ...ight programmable feature keys that can be used as either Repdial keys or user preferred commonly accessed feature keys and there are three OptiGuide keys for working with the Siemens OptiGuide display The Memory telephone has an alphanumeric keyboard used for entering text in situations like programming names on stations sending custom text messages and for entering names and extensions in the El...

Page 11: ...TRL ALT EDIT MENÜ END DIAL Delet e 8 7 11 4 Mute 9 6 3 10 12 5 2 1 O Handset Speaker under handset ringing tone open listening Volume keys for telephone settings Key pad Microphone for handsfree talking Tiltable display with 8 lines 24 characters each Programmable feature keys Default feature keys Select OptiGuide key confirms selection Scroll Forward and Scroll Back OptiGuide keys for browsing Ke...

Page 12: ... Local Power Supply on page 10 Optiset E Data Adapter The Data Adapter lets you connect your telephone to a computer or terminal via a 25 pin connector for an EIA 232 E cable You can make asynchronous data calls by issuing AT commands from your attached PC or terminal to your telephone much as you would to an attached modem This adapter supports baud rates of up to 38 4 kilobytes per second autoba...

Page 13: ...ptiset E ISDN Adapter The ISDN Adapter lets you connect ISDN S0 bus devices such as telephones PC cards LAN Bridges G4 fax machines and video equipment to your telephone via an RJ45 connector It supports up to 64 kilobytes per second simultaneously on each bearer channel It will only work properly in a primary telephone not in a telephone attached to another telephone with the Phone Adapter You ca...

Page 14: ...ne of the two mounting locations on the bottom of the telephone sliding the two tabs into the two slots 3 Gently press down on the adapter until the plug connector strip is inserted all the way into the socket connector strip For the Analog Adapter connect an analog device to the 6 pin RJ11 port on the back of the Analog Adapter connecting tip ring to pins 3 and 4 Reconnect the telephone line to t...

Page 15: ...the telephone For the Phone Adapter connect the secondary Optiset E telephone into the RJ11 connector onthe adapter Reconnect the telephone line to the telephone For the Control Adapter connect the headset to the headset RJ8 connector on the adapter Connect the PC from the serial port on the PC to the RS232 connector on the adapter Reconnect the telephone line to the telephone Optiset E Key Module...

Page 16: ...hrough a Phone Adapter Installation of Local Power Supply To install a local power supply 1 Disconnect the telephone line from the wall jack and the telephone New telephones should have a line cord attached to the telephone but may not be plugged into the wall jack Plug the line cord PN 51A4871 that comes with the power supply into the jack on the telephone and into the jack on the power supply la...

Page 17: ...strator Guide G281 0460 00 Your Class of Service Each telephone inyour Siemens telephone system has a class of service COS specifying the features available to it Therefore you may find that some features included in this guide are not available on your telephone Ask your system administrator about the features assigned to your telephone Status Lights The red status lights next to the feature keys...

Page 18: ...de display to show features you have activated scroll through messages sent to your telephone and change the audio settings on your telephone OptiGuide Keys The three large keys at the bottom of the telephone are used to scroll through prompts and to select features The key Scroll Forward is used to scroll to the next option The key Scroll Back is used to scroll to the previous option The key Sele...

Page 19: ... key the other methods for accessing the feature are shown For each feature section there is a reference to the list of feature access codes on page 39 Once you are familiar with the system and aware of the access codes you can easily activate features with the method you prefer best The term select means to press the Select key The term scroll means to press one of the Scroll keys Generally speak...

Page 20: ...our Telephone The first thing you will want to do is locate the default Program Service key on your Optiset E telephone The Program Service key accesses many of the features on your Optiset E telephone This key is the top default feature key refer to Welcome to Your Optiset E Standard Advance Plus and Memory Telephones on page 1 for more information To program a feature key 1 From the Program Serv...

Page 21: ...e While on a call press to raise the volume or press to lower it until you reach the desired volume level When you hang up or switch to another call the volume returns to the original level To retain your new settings press the Select key or the and keys together before hanging up or switching to another call ...

Page 22: ...ernal call Double repeated External call Triple repeated Callback Sound Meaning Busy tone The party you dialed is on the telephone Dial tone You can make a call or invoke a feature Fast busy tone Invalid call Short tone every 20 sec Internal call waiting 3 short tones confirmation tone A feature has been successfully activated 3 short tones followed by dial tone Additional input such as a PIN is r...

Page 23: ... key to display the Configure Telephone option 2 Scroll through and select from the following options Ring volume Ring tone Speakerphone mode 3 Use the keys to select the option that you want to adjust 4 Use the and keys to raise or lower the volume tone or microphone sensitivity 5 Press the select key to save and exit ...

Page 24: ...ten for the telephone to ring or for a busy signal 2 Press the Select key to choose Callback 3 Hang up 4 When the communications server calls backwithtriple rings answer the telephone The communications server will then callback the party that you called earlier To cancel a callback If you initiate a callback request and then want to cancel it 1 With the telephone idle scroll to and select View ca...

Page 25: ...ion number or telephone number if available and the number of calls from each caller 2 Select a caller from the list Note With a two line display select Next to scroll through the caller list however with the Memory telephone use the Upand Down cursor keys 3 Scroll to Call and select 4 The communications server will automatically dial the extension To add callers to your caller list While listenin...

Page 26: ...dial 9 and the outside number 3 After the party answers scroll to and select Conference from your OptiGuide display to join all the parties Types of parties you can add to a conference You can add the following kinds of calls to conference calls calls that you dial calls on busy standby queuing for the extension you are using call waiting calls parked in numbered system slots calls on hold on your...

Page 27: ...t 0 9 where the parked call is located 4 The parked party answers and consents to join the conference Scroll to and select Conference 5 All parties hear a conference tone signaling that another party has joined the conference To set up a conference call with a call on hold 1 After placing a caller on hold with a Hold key dial the number of the conference party that you want add 2 After the party a...

Page 28: ...it Only the person who set up the conference may do this 2 From this menu you use the cursor or scroll keys to select the option Remove party 3 Select the party to be removed Refer to Feature Access Codes on page 39 for information on accessing features through special access codes ...

Page 29: ...on or 9 and the outside number 3 Talk with the new party To reconnect with the first party 1 Scroll through the prompts on your OptiGuide display and select Toggle Connect 2 You can continue to use the Toggle Connect feature to alternate between the two parties To release a consulting party 1 While connected with the party scroll through the prompts on your OptiGuide display and select Quit and re...

Page 30: ...d key refer to To program a feature key on page 14 To pickup a call at an extension not in your pickup group 1 When you hear a call ringing at an extension press the Pickup directed key Your display shows the name of the called station 2 Select Accept call Refer to Feature Access Codes on page 39 for information on accessing features through special access codes ...

Page 31: ...ards both internal and external calls 2 External calls only Forwards all external calls 3 Internal calls only Forwards all internal calls Exit 3 Dial the extension or external number where you want your calls forwarded 4 Select Save To cancel Forwarding When your telephone is idle the display will show one of the following all to the number or extension int to the number or extension ext to the nu...

Page 32: ...Hold you can return tothe caller without replacing the handset by scrolling to and selecting Return to held call or by pressing the flashing line key associated with the call Notes If you do not retrieve the call after a certain time determined by the communications server the call will return to your telephone with triple rings If you do not answer the call may be transferred to the operator if s...

Page 33: ... your telephone For this feature you must set up one of your programmable feature keys as an Internal Consult key refer to To program a feature key on page 14 To put a call on hold After receiving or placing an internal external call press the Internal Consult key to place the caller on hold To reconnect to a held call If you want to retrieve the held caller you press the Select key to choose the ...

Page 34: ...om the top The display shows the last number dialed The system dials the number automatically if you do not proceed to step two 2 If you want to dial the last number called scroll to and select Call or use the Next option to scoll to and select either of the next two numbers To quickly redial internal numbers you can use the Caller List feature Refer to Caller List on page 19 Refer to Feature Acce...

Page 35: ...long with Time date sent 5 Select Time date sent to choose from the following options available by scrolling Call sender Delete Next if applicable Previous if applicable Exit Note If the same person has called three times and left three different reminder messages one return telephone call will delete all three messages All messages will remain inthe queue until they are deleted through the displa...

Page 36: ...ot disturb 5 Fax waiting 6 Please come dictation 7 Please come see me 8 Please make copies 9 Leaving office Type personal message Memory telephone Previous Menu Exit Note Your system administrator canchange these messages so yours may differ 3 Scroll to Send and select it If you have made a callback request scrolling is not necessary 4 Hang up The other party s Mailbox status light if present turn...

Page 37: ...k a call 1 During a call press the Park key 2 Dial the slot number 0 9 where you want to park the call You will need this number to retrieve the parked call Note If you pick a system slot that already contains a call in park you hear a tone and the display remains unchanged If this happens you can try another slot To retrieve a parked call from any telephone 1 Press the Park key or dial 56 2 Enter...

Page 38: ...llowing ways press the Select key press the button associated with the pickup group next to the flashing LED if present To answer a group call while on another call 1 Press the Select key for pickup or press the button associated with the pickup group next to the flashing LED if present 2 To go back and forth between parties scroll to and select Toggle Connect Note You can also pickup a call at an...

Page 39: ... key to automatically connect to the programmed number or extension Notes If you assign a Repdial key for an external number you must also enter an external access code for example 9 If you assign a Repdial key to an internal number the key has the following functions in relationship to the corresponding station Direct Station Select key off hook indicator ring indicator call hold indicator Refer ...

Page 40: ...t Save number from your OptiGuide display before hanging up To dial your saved number 1 When the telephone is idle scroll to and select Caller List 2 Select the number that you want to call from the list Note With a two line display select Next to scroll through the caller list however with the Memory telephone use the Upand Down cursor keys 3 Scroll to and select Call Refer to Feature Access Code...

Page 41: ...he Speakerphone feature do one of the following procedures dial without lifting the handset to automatically activate the speakerphone and place the call press a Repdial key to automatically dial its programed extension press the Speakerphone key to get a dial tone then dial To answer a call Press the Speakerphone key and begin talking or press the Repdial key if present next to the blinking statu...

Page 42: ...Dial 92 2 Dial a speed dial index code 0 through 9 and select Change 3 Enter the dialing sequence that the code will represent You may be required to include an access code for an external line 4 Select Save or to program a different speed dial code scroll to Next and select it 5 When you are finished scroll to and select Exit To dial using a station speed dial code To use the station speed dial f...

Page 43: ...ystem speed directory Consult your system administrator if you do not know your system speed numbers Note For the feature described here this procedure uses a Speed Dial key that is programmed by your system administrator To make a system speed call 1 When your telephone is idle press the Speed Dial key or dial 7 2 Dial the system speed dialing code 000 299 or 000 999 depending on your system Refe...

Page 44: ...nect to the caller in the following two ways You will automatically be reconnected to the initial caller when the refusing transfer party hangs up Scroll to Quit and return and select it This rejoins you to the caller and releases the non consenting party To toggle between parties If the person you are trying to transfer the call to wants more information before accepting the call you can toggle b...

Page 45: ... 85 85 Key programming 91 Microphone mute 52 52 Night answer 44 Stn no or 44 44 Park 56 Park slot 0 9 56 Park slot 0 9 Release trunks 43 Trunk Reset all services 0 Retrieve external call placed on hold by means of hold key 63 Trunk Ringer cutoff 98 98 Room monitor 88 Send message call sender 683 Send message delete all messages sent 682 Send message delete all messages sent or received 680 Send me...

Page 46: ...40 ...

Page 47: ... 7 Optiset E ISDN Adapter 7 Optiset E Phone Adapter 7 busy tone 16 C callback request 18 Caller 19 caller list 19 changing audio settings 17 class of service 11 company speed dialing See system speed dialing conference 20 adding calls 20 dropping a party 22 setting up 20 confirmation tone 16 consultation hold 23 toggle 23 Control Adapter 7 COS See class of service D Data Adapter 6 direct station s...

Page 48: ...ndividual speed dialing See station speed dialing internal consultation 27 ISDN Adapter 7 K Key Module 9 L last number redial 28 list feature access codes 39 LNR See last number redial M mailbox 29 main menu 12 O OptiGuide display 12 OptiGuide keys 12 OptiGuide keys 12 Optiset E Advance Plus telephone 3 option module bays 3 6 installation 8 Optiset E Analog Adapter 6 Optiset E Control Adapter 7 Op...

Page 49: ...p 32 station 32 program service key 14 R reminder messages 29 answering 30 leaving 30 viewing 29 repdial keys 33 setting up 33 repertory dialing See repdial keys ringing 16 S saved number redial 34 Service Program Key 12 sounds ringing 16 tones 16 speakerphone 35 station speed dialing 36 setting up 36 status lights 11 flash rates 11 system administrator 11 system speed dialing 37 PIN 37 T tones 16...

Page 50: ...I 4 Optiset E QRG volume keys 15 changing audio settings 17 ...

Page 51: ...ence Repeat for up to five members To end a conference dial 3 Do Not Disturb Dial 9 7 You can still make outgoing calls and set callbacks Allow incoming calls Dial 9 7 OptiPage Dial 8 0 and the zone code __________ Speak then hang up gently Forwarding To forward all your calls to another extension dial 1 1 extension number To cancel forwarding dial 1 Park long hold To park a call tell the caller t...

Page 52: ...Point or 000 999 for OfficeCom and OfficePro Important Note If you have a display telephone your OptiGuide display will guide you through most of these functions Use the scroll and select keys to choose features For details on all of these functions please refer to the Optiset E Telephones for Hicom 150 E Administrator Guide G281 0460 00 0 1 2 3 4 5 6 7 8 9 ...

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