HEALTH CONSIDERATIONS
33
PERFORMANCE CHECKLIST
32
Performance Checklist
If the solutions in this checklist do not address a particular
issue you are having with your hearing instruments, consult
your Audiologist or Hearing Care Provider.
Health Considerations
If soreness or skin irritation develops, discontinue wearing your
hearing instrument, and bring the instrument to your Hearing
Care Professional. Minor fit adjustments can often
correct this condition. If soreness persists, discontinue
wearing the hearing instrument and see your physician.
If excessive earwax accumulates when wearing your hearing
instruments, consult your Audiologist or Hearing Care Provider.
Problem
Cause
Possible Solution
Instrument
has no
sound or
sound is
weak
Instrument
whistles
Sound is
distorted or
intermittent
“Buzzing”
or
“Engine”
sound
Insert new battery
Make sure battery is
inserted correctly
Clean instrument or change
wax protection system
Wait 15 seconds and
check again
Try reinserting the receiver
until it fits securely
Lower volume control
Clean instrument OR
contact your Audiologist or
Hearing Care Provider
Lower volume control
Gently close the battery
compartment completely
Replace battery
Replace battery
Set program button to
microphone program
Wait 15 seconds and
check again
Use remote at least 4 inches
from hearing instruments
Turn up volume control
Weak or dead battery
Battery polarity reversed
Volume too low
Instrument clogged
with wax
Power-on delay is active
Improper seating in ear
Volume too high
Clogged with wax or
excessive wax in ears
Volume too high
Battery compartment
not completely closed
Weak battery
Weak battery
Instrument in telecoil mode
Power-on delay is active
Remote control too close
Pulsing
noise in
T-coil mode
