9
Troubleshooting
9.1
Repairs
Repair work on the device may only be performed by qualified and authorized personnel
from SICK AG. Interruptions or modifications to the device by the customer will invalid‐
ate any warranty claims against SICK AG.
9.2
Returns
b
Only send in devices after consulting with SICK Service.
b
The device must be sent in the original packaging or an equivalent padded pack‐
aging.
NOTE
To enable efficient processing and allow us to determine the cause quickly, please
include the following when making a return:
•
Details of the contact person
•
Description of the application
•
Description of the fault that occurred
9.3
Disposal
CAUTION
Risk of injury due to hot device surface.
The surface of the device can become hot during operation.
•
Before performing work on the device (e.g. mounting, cleaning, disassembly),
switch off the device and allow it to cool down.
•
Ensure good dissipation of excess heat from the device to the surroundings.
If a device can no longer be used, dispose of it in an environmentally friendly manner
in accordance with the applicable country-specific waste disposal regulations. Do not
dispose of the product along with household waste.
NOTICE
Danger to the environment due to improper disposal of the device.
Disposing of devices improperly may cause damage to the environment.
Therefore, observe the following information:
■
Always observe the national regulations on environmental protection.
■
Separate the recyclable materials by type and place them in recycling containers.
9
TROUBLESHOOTING
26
O P E R A T I N G I N S T R U C T I O N S | UM12
8016973/1BNC/2022-02-23 | SICK
Subject to change without notice
