54
TROUBLESHOOTING
Problem
Probably Cause
Action to Take
Motor shuts off.
Motor has been in
use for more than 2
minutes.
Motor is designed for short
operations (lowering and retracting),
not continuous running. Longer
operation, causes the motor to
overheat and shutoff. This typically
happens during installation when
testing the screen.
Allow the motor to cool down. Complete cooling can take
an hour or more. Heat gain is cumulative and takes time
to dissipate. If motor use is initiated before it has cooled
completely, the motor will shut down again when it reaches
maximum temperature.
Dirt, fingerprints,
marks, etc. on
screen surface.
Improper handling of screen.
Follow the the cleaning instructions outlined in the Screen
Care and Cleaning Section
Indentations
appear on screen
surface.
Debris or particles clinging to the
screen due to static cling.
Check both sides of the screen for dust or debris. Wipe the
back of the screen with a clean damp cloth. Also, lightly
brush off the front of the screen.
Screen won’t
operate.
No AC power available.
Check to see if the circuit breaker has switched off. Reset if
needed. Check outboard switching apparatus. Check voltage
availability. Contact an electrician.
Doors don’t close
Upper Limit is not set high enough.
Refer to page 41.
Problems related to electrical or motor function may require a qualified service person or electrician. Should you have a
problem that is not addressed here, call: Screen Innovations (512-832-6939.)
http://www.screeninnovations.com/category/support/
Technical Support:
512.832.6939 screeninnovations.com
Call between:
7:30am - 5pm CST [email protected]
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