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OPERATING AND CARE OF YOUR SHADE
Operation of the shade systems should only be performed by responsible parties.
Always check the path of the Zen 2 Shade before operating to ensure that the path is clear of furniture or
obstacles that could prevent full operation. Monitor the Zen 2 Shade for smooth operation through its entire
range. Operating a Zen 2 Shade unattended may lead to damage from obstructions or other causes.
DO NOT lower Zen 2 Shades during high wind conditions (depends on fabric and site, but general rule is 20
mph and higher gusts). Doing so could result in damage requiring repair by a qualified technician. If the shade
system is currently in the down position, it is usually okay to operate the shade and retract it. However, avoid
operation at any time high wind conditions are present for proper operation.
For Zen 2 Zipper Guide– Side Track maintenance is important to ensure proper operation and trouble-free
performance of the Zipper track system. An annual or bi-annual cleaning of the side tracks is recommended,
clearing any debris and/or dirt/dust that has built up in the track housing and zipper inserts. Light power
washing and/or low PSI compressed air may be utilized to clear the debris out from tracks. In some rare dry/
dusty conditions, the track may benefit from a light coat of food-grade silicone spray inside the track.
Fabric maintenance and cleaning– Zen 2 Shade fabric is subject to weather, bugs, and debris under normal
use or in storage, requiring occasional maintenance and cleaning. While fading and wear over time are
normal, debris and pests could accelerate this wear. Shade fabrics can be rinsed with a hose to clean off
debris. A pressure washer with a low pressure nozzle and light, fabric-safe soap may also be used. Scrubbing
with a bristle brush or pad is not recommended.
Fabric maintenance– Cable and No-guide– Cable guide and No-guide shades require occasional
maintenance to the cut ends of the fabric. The frequency depends on the fabric, environment, and use.
Simply trim the edges with a blade or scissors and cauterize the frays with a lighter or heat gun. Be careful
not to leave the heat source on the material too long, or it may damage the material.
Power Cable — The power cable for motor is shipped disconnected inside of the box for ease of material
removal during installation. If the shade is installed without removing the material roll, connect power cable
inside of box on the ground before mounting the shade to ensure no obstacles impede access when shade is
installed.
