21
TROUBLESHOOTING
- 485
Troubleshooting - 485
For 485
Problem
Possible Cause
Action to Take
Shade won’t
operate.
Motor is not powered.
Have an electrician or approved personnel verify
110v AC to the shade.
Incorrect or poor cable
termination.
Check the wire pinouts and termination. Look for
broken, loose, or damaged wires. Reterminate if
necessary.
SIFI is not powered.
To verify the si.fi is powered look for a green LED
flashing on the board, this light will either be steady
on or flashing. If no light is visible make sure
power is available via the bus power supply or PoE
.
SIFI is not on the local
network.
Use the service keypad (if available) to validate the
485 network and motors are operating properly
before troubleshooting SI.FI network problems.
Check that the SIFI is communicating on the
local network. Ping the device via the windows
command prompt, or make sure the device shows
up in the network tab of the Windows File Explorer.
Technical Support:
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Summary of Contents for Pocket Coupled Duo 375
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