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Shure Incorporated
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Firmware Updates
Firmware is embedded software in each component that controls functionality. Periodically, new versions of firmware are devel
oped to incorporate additional features and enhancements. To take advantage of design improvements, new versions of the
firmware can be uploaded and installed using the Shure Update Utility (SUU). Download the SUU from
en-US/products/software/shure_update_utility
Perform the following steps to update the firmware:
CAUTION!
Ensure the device has a stable network connection during the update. Do not turn off the device until the update is complete.
Connect the device and computer to the same network (set to the same subnet).
Open the SUU application.
Click the Updates button at the top of the window to open the
Download Manager
.
Note:
This button will be labeled either
"Check for updates..."
or
"[#] updates available"
From the
Download Manager
, select the desired firmware versions.
Tip:
The dropdown in the upper right allows you to quickly
Select: All
or
Select: None
.
Note:
After updating, you may need to clear your browser's cache to display updates to the device's web application.
Click Download, and then Close the
Download Manager. Downloaded firmware is listed and can be viewed and man
aged in the Firmware tab.
From the Update Devices tab, select the new firmware and press Send Updates to begin the firmware update, which
overwrites the existing firmware on the device.
Updating the Transmitter Firmware
From the Device Configuration menu of the receiver:
Advanced
Options
>
Tx
Firmware
Update
.
Align the infrared (IR) port on the transmitter with that on the receiver, and push the sync button.
Important:
Alignment must be maintained during the entire update cycle.
Once the sync is complete, the system is ready for use.
Firmware Release Requirements
All devices are part of a network with multiple communications protocols that work together to ensure proper operation. The
recommended best practice is that all devices are on an identical release. To view the firmware version of each device on the
network, navigate to device configuration and look under
(Settings)
>
Firmware
.
The format for Shure device’s firmware is MAJOR.MINOR.PATCH. (Ex. 1.6.2 where 1 is the Major firmware level, 6 is the Mi
nor firmware level, and 2 is the Patch firmware level.) At a minimum, devices that operate on the same subnet should have
identical MAJOR and MINOR release numbers.
Devices of different MAJOR releases are not compatible.
Differences in the PATCH firmware release level may introduce undesired inconsistencies.
Mount the SLX-D Receiver in a Rack
All accessories are supplied: