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Con

fi

 guration

Switch Status & Speci

fi

 cations

Quick Install Guide

ShoreGear 30 Voice Switch

Copyright © 2008 ShoreTel. All rights reserved. ShoreTel, ShoreCare, ShoreGear, ShoreWare 
and ControlPoint are registered trademarks of ShoreTel, Inc. in the United States and/or other 
countries.  The ShoreTel logo and ShorePhone are trademarks of ShoreTel, Inc. in the United States 
and/or other countries. This product is covered by one or more of the following patents: United 
States Patent 6,996,059, United States Patent 7,003,091, and United States Patent 7,167,486. 
ShoreTel, Inc. All rights reserved.

PN 850-1137-01

960 Stewart Drive  Sunnyvale, California 94085
Phone: +1.408.331.3300 OR +1.800.425.9385 Fax: +1.408.331.3333  www.shoretel.com

Power LED

The power LED indicates the operating status of the switch.

Light    

Description

Steady 

The switch is powered on, and the internal software is running.

Flashing  

Two 

fl

 ashes indicates a failed internal self-test (i.e. hardware failure). Refer to 

“Con

fi

 guring Switches” in the 

ShoreTel Administration Guide

 for details on other 

fl

 ash patterns.

Off   

The switch is not powered on, or the software is not running.

Status LED

The status LED provides voice switch activity information.

Color Activity

Description

Off

No ports are assigned

Green 

Steady 

No ports are handling active calls

Green

Flashing-Fast 

At least one port is handling an active call.

Yellow

Steady 

No ports are handling active calls and at least one port is out of service.

Yellow

Flashing-Slow

The switch is not connected (or has lost connection) to a ShoreTel server.

Yellow 

Flashing-Fast 

At least one port is handling an active call and at least one port is out of 

service.

Network LEDs

Each LAN connector provides two LEDs (Link/Act and 100) that indicates the activity 
and communication speed of the connected network.

LED

Color/State

Description

Link/Act 

Off

This switch cannot detect an Ethernet network.

Link/Act

Green-Steady

This switch is connected to an Ethernet network.

Link/Act

Green-Flashing  

This switch detects network data traf

fi

 c.

100

Off  

Network interface is operating at 10 Mbps.

100

Green 

Network interface is operating at 100 Mbps.

Speci

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 cations

Feature    

Speci

fi

 cation

Dimensions  

1.69 x 8.39 x 14.88 inches (43 x 213 x 378 mm)

Weight  

5.3 lb (2.4 kg)

Input voltage 

100-240 VAC, 50-60 Hz

Power consumption 

1A max.

Humidity 

0-90% relative humidity (non-condensing)

Operating temperature 

0-50

˚

 C

ShoreGear 30 Voice Switch RJ-21X Port Pinout

An RJ-21 telephone cable, wired straight through, allows the ShoreGear 30 Voice 
Switch to connect to a standard 12-port patch panel or 12-port harmonica block. 
When connecting to a 12-port patch panel, the voice switch’s four analog channels 
map directly to ports 1, 2, 11, and 12 on the patch panel. The Power Fail Transfer 
Unit provides an electrical connection between trunk channel 1 and the extension on 
channel 12.

Pin No.

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25

Port No.

1

2

11

12

X

Port Type

T

T

E

E

X

Pin No.

26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50

Pin pairs    

 

 

Assignment

1,26  3,28 

 

Two loop start ports (

T

) for trunks.

21,46  23,48 

 

Two con

fi

 gurable ports (

E

) for telephones or DID trunks.

Network Con

fi

 guration

Once the ShoreGear voice switch is installed and powered on, it must be con

fi

 gured 

for network operations. A voice switch gets a network con

fi

 guration by assignment 

from a DHCP or BOOTP server, or directly from an administrator console (see 
procedure below).

For more information on setting up a switch for automatic con

fi

 guration by a DHCP or 

BOOTP server, see the 

ShoreTel Planning and Installation Guide

.

Con

fi

 guring the Voice Switch from a Console

Use a straight-through serial cable, DB9 male to DB9 female, to connect the switch 
to a console PC.
On the PC or laptop, start a terminal emulation program and connect to the voice 
switch using these serial communication settings: 19200 bps, 8 data bits, no 
parity, one stop bit, no handshake.
At the ShoreTel login prompt, press ENTER to display the Switch Options menu.
Type 3 and press ENTER to display a menu of con

fi

 guration options.

Choose Menu Options and follow the onscreen instructions for setting network 
parameters, including IP address, subnet mask, and gateway.

1.

2.

3.

4.

5.

Servicing Procedures

WARNING:

 The SG-30 contains no internal 

fi

 eld serviceable parts. Return the 

equipment to ShoreTel for any required service procedures.

CAUTION:

 Internal fuses should be serviced only by quali

fi

 ed ShoreTel personnel. 

If internal fuses are blown and require replacement, return the SG-30 to ShoreTel for 
service. 

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