19
Warranty Terms & Conditions
The Warranty Terms and Conditions noted below provide your
Shoprider®
scooter with
excellent coverage against possible defective parts or possible faulty workmanship. If at
anytime you have a warranty issue
YOU MUST
contact the
selling
Shoprider®
dealer
as they are required to undertake the diagnosis and labour content of the warranty.
Shoprider®
will as noted below supply spare parts as required as part of this agreement.
Structural Frame –
10
Years
Shoprider Australia warrants that the frame will be free from defects under normal use, for a period
of ten (10) years from the date of purchase by the original customer on units purchased after
October 2022. Units sold prior to this date attract a three (3) year warranty on this part.
Shoprider Australia will repair or replace, at our option free of charge any part found on
examination by Shoprider Australia to be defective in material and or workmanship within the
warranty period.
Ferrous Corrosion to the frame or Damage from use of the scooter where damage to the frame is
caused by non-standard or incorrect storage or use is not covered under the warranty.
All parts claimed under warrant must be returned to Shoprider Australia in their present condition.
Only an authorised “Warranty Dealer” of Shoprider Australia can undertake warranty work.
Always contact the selling Shoprider® dealer to arrange all work and assess if warranty applies.
Drive Train Assembly – 18 months
Shoprider Australia warrants that the drive train Assembly will be free from defects under
normal use, for a period of eighteen (18) months from the date of purchase by the original
customer.
Shoprider Australia will repair or replace, at our option free of charge any part found on
examination by Shoprider Australia to be defective in material and or workmanship within
the warranty period.
All parts claimed under warrant must be returned to Shoprider Australia in their present
condition. Only an authorised “Warranty Dealer” of Shoprider Australia can undertake
warranty work.
Always contact the
selling
Shoprider®
dealer
to arrange all work and assess if warranty applies.
Drive Train Components include
Transaxle, Motor and Magnetic Brake only
