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Troubleshooting
Sensor
Symptom
Solution
The display is
dark.
Check
•
Is the brightness of the screen set too low?
•
Is there a strong source of light nearby?
Solution
•
Change the brightness. (For instructions on how to change
the setup, refer to Counter Utilization Manual.)
•
Try using away from the strong source of light.
I cannot turn it off.
Solution
•
Press down on Power switch for 5 seconds.
*If it does not turn off, remove Rechargeable battery.
I cannot change
the mode with
Mode select
button.
Solution
•
Turn it off, and turn it back on again.
*If it does not turn off, remove Rechargeable battery.
*Mode select button only works on the enlarged shooting
screen.
Sensor is on
Sensor stand but
it is not charging.
Check
•
If you are using a power strip, is it plugged into an electrical
outlet properly?
•
Is AC adapter connected to Sensor stand and an electrical
outlet properly?
•
Is Sensor placed on Sensor stand properly?
•
Is Rechargeable battery inserted properly in Sensor?
Solution
*If Battery compartment cover is off, Sensor will not charge.
*LED lamp turns red when Sensor is charging.
