26
Troubleshooting
In some regions, the digital terrestrial signal may be weak. Ensure you use a
quality antenna to maximise reception.
Problem
Possible cause
What to do
Standby light not lit
Mains lead unplugged
Mains fuse blown
Check mains lead
Check fuse
No signal found
Aerial is disconnected
Aerial is damaged/
misaligned
Out of digital signal area
Check aerial lead
Check aerial
Check with dealer
No picture or sound
Scart/AV is not selected
on your TV
Select Scart/AV
Scrambled channel
message
Channel is scrambled
Select alternative
channel
No response to remote
control
Receiver off
Handset not aimed
correctly
Front panel obstructed
Hand set batteries
exhausted
Plug in and turn on
Aim handset at front
panel
Check for obstructions
Replace handset
batteries
Forgotten channel lock
code
Re-install channels to
cancel channel lock
Forgotten menu lock
code
Contact help line
Summary of Contents for SH-HDST01
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