15
EN
PROBLEM
POSSIBLE CAUSE / SOLUTION
The juicer won’t turn on.
• Your electrical outlet is not working. Make sure the power cord
is plugged into a functioning outlet.
• The parts have not been assembled correctly. Make sure all
parts are properly assembled as shown on page 8.
• The safety switch has not been engaged. The arrow on the
JUICING ASSEMBLY needs to align with the lock symbol on
the MAIN BODY to engage the safety switch.
The juicer stopped
running suddenly.
• Use the REVERSE Function to dislodge any jams. If the
machine still isn’t running, try cleaning the machine thoroughly
before use.
• If the motor overheats during juicing, your machine will
automatically shut off for protection. If this happens, it is
recommended to allow your juicer to rest for 20-30 minutes
after overheat protection kicks in.
The juice yield is low or
juice flows out of the
AUGER HOUSING.
The AUGER HOUSING and PRESSURE PLUG are not installed
properly. Make sure the PRESSURE PLUG is plugged all the way
into its slot and the AUGER HOUSING is fully seated on the MAIN
BODY. Refer to instructions on page 8.
Mineral deposits have
formed on the parts.
Mineral deposits are common over time and can cause parts to
look dull. To remove mineral deposits, we recommend soaking in
a solution of hydrogen peroxide and water (50/50) for 30 minutes
to an hour, then scrubbing with warm soapy water. To prevent
buildup, wash the parts right after juicing for best results. Do not
let them sit.
The containers and parts
are stained after use.
Parts can get stained due to the natural dye pigments of fruits
and veggies, such as turmeric, carrots, and beets. Make sure to
clean the juicer immediately after use under running water using
the cleaning BRUSHES. You can try to remove some of the colored
stains by soaking the parts in 70% white wine vinegar and 30%
water.
9. TROUBLESHOOTING