24
If you experience any of the following difficulties while using the system, use this troubleshooting
guide to help remedy the problem before requesting servicing. Should any problem persist, consult
your nearest authorized dealer or authorized independent company.
If the unit does not operate normally due to external influence such as static electricity, disconnect
the power plug from the outlet and insert again to return to normal operating conditions.
GENERAL
Problem
Remedy
The power does not
turn on.
•
Disconnect the power plug from the outlet, and connect again.
The system suddenly
turns off.
•
After about a minute (you won’t be able to turn the main unit on during this
time), turn the system back on. If the problem persists, call an authorized
independent service company.
No sound is heard after
a function is selected.
•
Make sure the component is connected correctly.
(See "Making Connections" on page 9.)
Press
MUTE
to restore the sound.
Can’t operate the
remote control.
•
Replace the batteries. (See page 5.)
•
Operate within 7 m, and 30° of the remote sensor
•
Remove any obstacles, or operate from another position.
•
Avoid exposing the remote sensor on the front panel to direct light.
The display is dark or off.
•
Press
DIMMER
on the control repeatedly to return to the default setting.
SOUND
Problem
Remedy
There is no sound
from the selected
component.
•
Check that the component is connected correctly to the audio input jacks of
components.
•
Ensure that the cords are fully inserted into the jacks on both the component
and the main unit.
•
Ensure that the component is selected correctly.
Sound is interrupted or
there is noise.
•
Check the output audio formats support system.
•
Check that the speakers and equipment are connected securely.
•
Move your audio equipment away from the TV.
•
The plugs and jacks are dirty. Wipe them with a cloth slightly moistened with
alcohol.
The left and right
sounds are unbalanced
or reversed.
•
Ensure that the speakers and equipment are connected correctly and securely.
Recording cannot be
carried out.
•
Ensure that the equipment is connected correctly.
•
Select the source equipment using the input buttons (See page 16).
•
Copyright protection to prevent recording is contained in the sources. In this
case, you may not be able to record from the sources.
No sound, or sound
suddenly ceases.
•
Check the audio output settings of the source component.
Troubleshooting
