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MAINTENANCE 

Clean this unit with a soft, dry cloth. Never use alcohol, paint thinner of benzine to clean 
this unit. 

 
PRODUCT SERVICE 

1) 

Damage requiring service: 

The unit should be serviced by qualified service personnel 

if: 
(a)The DC power supply cord or AC adaptor has been damaged; 
(b)Objects or liquids have gotten into the unit; 
(c)The unit has been exposed to rain; 
(d)The unit does not operate normally or exhibits a marked change in performance; 
(e)The unit has been dropped or the cabinet damaged. 
2) 

Servicing Personnel: 

Do not attempt to service the unit beyond that described in 

these operating instructions. Refer all other servicing to authorized servicing personnel. 
3) 

Replacement parts: 

When parts need replacing ensure the service uses parts 

specified by the manufacturer or parts that have the same characteristics as the original 
parts. Unauthorized substitutes may result in fire, electric shock, or other hazards. 
4)

 Safety check: 

After repairs or service, ask the service to perform safety checks to 

confirm that the unit is in proper working condition.

 

 

WARRANTY 

If your product does not work properly because of a defect in materials or workmanship, 
our Company (referred to as "the warrantor" ) will, for the length of the period indicated as 
below, (Parts(2)Year, Labor(90) Days) which starts with the date of original purchase 
("Limited Warranty period"), at its option either(a) repair your product with new or 
refurbished parts, or (b) replace it with a new of a refurbished product. The decision to 
repair or replace will be made by the warrantor. 
During the "Labor" Limited Warranty period there will be no charge for labor.   
During the "Parts" warranty period, there will be no charge for parts. You must mail-in your 
product during the warranty period. This Limited Warranty is extended only to the original 
purchaser and only covers product purchased as new. A purchase receipt or other proof of 
original purchase date is required for Limited Warranty service. 
 

MAIL-IN SERVICE 

When shipping the unit carefully pack and send it prepaid, adequately insured and 
preferably in the original carton. Include a letter detailing the complaint and provide a day 
time phone and/or email address where you can be reached. 
 

LIMITED WARRANTY LIMITS AND EXCLUSIONS 

This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, 
and DOES NOT COVER normal wear and tear or cosmetic damage.   
The Limited Warranty ALSO DOES NOT COVER damages which occurred in shipment, 
or failures which are caused by products not supplied by warrantor, or failures which result 
from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty 
installation, set-up adjustments, maladjustment of consumer controls, improper 
maintenance, power line surge, lightning damage, modification, or service by anyone 
other than a Factory Service center or other Authorized Service, or damage that is 
attributable to acts of God. 
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER "LIMITED 
WARRANTY COVERAGE". THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR 
CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR 
ARISING OUT OF ANY BREACH OF THIS WARRNTY. (As examples, this excludes 
damages for lost time, cost of having someone remove or re-install an installed unit if 
applicable, travel to and from the service, loss of or damage to media or images, data or 
other recorded content. The items listed are not exclusive, but are for illustration only.) 
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, 
ARE YOUR RESPONSIBILITY. 

Summary of Contents for SX-HE02

Page 1: ...H 265 H 264 HD HDMI Encoder for IP TV Operation Instructions ...

Page 2: ... 6 1 Encoder Setting 6 6 2 Audio Setting 7 6 3 Advanced 7 7 OSD Setting 8 7 1 Stream OSD Setting 8 7 2 LOGO Uploading 8 8 System Setting 9 8 1 Network 9 8 2 Change password 9 8 3 Reset 10 8 4 Reboot 10 9 Application 11 9 1 User Application Example 11 9 1 1 Web Video Preview 11 9 1 2 VLC Play 12 9 2 Multi Local User Application Multicast Way 13 9 3 Local Surveillance System Application NVR Connceti...

Page 3: ...P RTSP RTMP ONVIF protocol Support MPEG1 Audio Layer 2 CBR VBR rate 16Kbps 16Mbps 1000M network interface uses full duplex mode Support up to 720p 1080p 60HZ HD video input Support image parameter settings WEB interface management authority Support remote management in WAN WEB Support resolution customized settings Support one key to restore the factory configuration 2 PACKAGE CONTENTS 1 Main Unit...

Page 4: ... button LAN output Indicator of power input Indicator of LAN output Indicator of HDMI input Note Reset to the factory default setting press Reset for 10 seconds till all three indicators go out LAN default IP is 192 168 1 168 for the unit 4 Typical Application ...

Page 5: ...ocal Area Connections Status Properties Internet Protocol TCP IP Type the IP address with 192 168 1 XX 0 255 and Subnet mask with 255 255 255 0 After that press OK to save the configuration 5 1 2 Login for configuration Enter the unit IP 192 168 1 168 on browser to open the web GUI Login with default user name and pass word as admin Like below into the home page ...

Page 6: ...6 5 1 3 Check the stream address As below the stream address is in the red frame 6 Encode Setting 6 1 Encode Setting Click Encode setting Main stream Setting the parameters Click Apply ...

Page 7: ...7 6 2 Audio setting Click encode Audio Setting the parameters Click apply 6 3 Advanced Click Encoder Advanced Setting all the parameter Click apply ...

Page 8: ... apply 7 2 LOGO uploading Click logo upload provide the logo picture as the requirements Click Apply Note The screenshots might have some difference with actual operation interface due to software upgrade all the screenshots are for reference only please follow up the real operation interface ...

Page 9: ...9 8 System 8 1 Network Click system Network Setting all the parameter Click apply 8 2 Change password System Change password Set your password Apply ...

Page 10: ...10 8 3 Reset System Reset Reset 8 4 Reboot System Reboot Reboot please refresh the web after 1 minute ...

Page 11: ...11 9 Application 9 1 User Application Example 9 1 1 Web Video Preview Status Main stream Preview Belowing picture is the preview effect ...

Page 12: ...encoder open VLC media player Download website http www videolan org Click Media then click Open Network Stream Enter Stream URL which showed from the page of Main stream Click play You can successfully play the video stream encoded from this device ...

Page 13: ... need watch the video of same HD encoder at the same time we suggest using multicast Enable the multicast IP then re power the HD encoder There is a multicast URL in the Status page copy it into the VLC Player This address can be visited by many visitors at the same time ...

Page 14: ...14 9 3 Local Surveillance System Application NVR Connection 1 Confirm if NVR support H 265 H 264 decoder Since using ONVIF you need enable Set the Encoding type according to the encoder type ...

Page 15: ... the NVR recognize the Audio of HD Encoder you still need enable the Audio as below picture Note If you ve finished above setting and still can t open the video we suggest you download the standard testing tool to test the ONVIF function of HD Encoder Download Address http url cn 2ESQRcn ...

Page 16: ...t you use RTMP Our product support belowing Free platform NGINX RED5 MEDIA SERVER etc Charged platform ADOBE MEDIA SERVER5 and http mudu tv etc Since the current RTMP protocol only support H 264 function you need set the HD Enco der as H 264 set the RTMP Address and enable it as below picture Re Start the HD enc oder after finishing the setting ...

Page 17: ...e collected data of HD Encoder if it shows 0 then the HD Encoder connectio n is failed you need check if the hardware connection is correct 2 Check the RTMP connection status if it shows unconnected you need check if the Net work setting is correct You need set the IP Address to have access to the internet ...

Page 18: ...l be no charge for parts You must mail in your product during the warranty period This Limited Warranty is extended only to the original purchaser and only covers product purchased as new A purchase receipt or other proof of original purchase date is required for Limited Warranty service MAIL IN SERVICE When shipping the unit carefully pack and send it prepaid adequately insured and preferably in ...

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