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Warranty
Information
CERTIFICATE OF LIMITED WARRANTY:
EXTENT OF COVERAGE: This warranty covers Shelter Furnace SF3048, sold in the United States and Canada. This warranty applies
only if the Shelter Furnace is installed, maintained, and operated safely, in accordance with the instructions in the owner’s manual and
local codes. This warranty applies to the original purchaser/owner of the Shelter Furnace and is not transferable. Replacement or repair
parts are warrantied for the remaining period of the original warranty.
All warranty claims must include:
• Date of purchase
• Model and serial number
• Proof of purchase – dated invoice, bill of sale, cancelled check or payment record
• Name and address of the dealer where the unit was purchased
Shelter Furnace warranties the cast iron grates and firebox to be free of defects in material and workmanship for five (5) years. Intentional
misuse or abuse causing burn through of cast iron components voids all warranties. Over firing the furnace will cause the front face to
crack and is not covered by the warranty. Furthermore, some aesthetic deterioration can be expected as the result of normal operation,
therefore the physical appearance is not guaranteed to remain unchanged. The manufacturer warrants all electrical components for one
(1) year. Please be advised that the firebrick and door gaskets are excluded from this warranty.
In order to exercise the aforementioned warranty, a certified professional must determine the appliance/part to be defective. He or she
must submit a written statement to Shelter Furnace detailing an assessment of the problem. This assessment MUST be accompanied
by substantiating proof of purchase (dated invoice, bill of sale, cancelled check, or payment record), model and serial number. Shelter
Furnace will then authorize repair or replacement appropriate to the submitted claim. Shelter Furnace will not honor expenses incurred
from any action that was not expressly consented to in writing. The owner is hereby notified that he or she will be obligated to assume
liability for removal, reinstallation, shipping, and labor costs involved in servicing/repairing or replacing the part or unit. The merchandise
in question must be shipped via PREPAID FREIGHT to Shelter Furnace. Shelter Furnace will return the repaired or replacement part to
the purchaser on a FREIGHT COLLECT basis.
This warranty will be rendered null and void if this part/unit exhibits symptoms of obvious over-firing, deliberate abuse or negligence,
improper installation, or is used for commercial purposes.
Finally, Shelter Furnace will not be responsible for any claim not stated in our warranty nor does any implied warranty extend beyond the
limits stated above.
If you are unable to receive satisfactory service, please contact Shelter Furnace with all pertinent information including daytime phone
number and a detailed description of the type of problem you are having. Shelter Furnace technical service will contact you as soon as
possible. Call 1-800-875-4788 or mail information to: Shelter Furnace, 10950 Linpage Place, Saint Louis, MO 63132.
Summary of Contents for SF3048
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