Shelter Furnace SF1000, Instruction Manual

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Warranty Information
CERTIFICATE OF LIMITED WARRANTY:
EXTENT OF COVERAGE: This warranty covers any Shelter Furnace SF1000 sold in the United States and Canada. This warranty is
void if the Shelter Furnace is not installed, maintained, and operated in accordance with the instructions in the owner’s manual and local
codes. Warranty is also null and void if the unit is used to burn materials for which the unit is not certified by the EPA. This warranty
applies to the original purchaser/owner of the Shelter Furnace and is not transferable. Replacement or repair parts are warrantied for the
remaining period of the original warranty.
All warranty claims must include:
• Date of purchase
• Model and serial number
• Proof of purchase (dated invoice, bill of sale, cancelled check, or payment record)
• The name / address of the store from which you purchased the furnace
Shelter Furnace warranties the cast iron grates and firebox to be free of defects in material and workmanship for five years to the
original purchaser. Intentional misuse or abuse causing burn through of the cast iron components voids all warranties. Over firing the
furnace will cause the front face to crack and is not covered by the warranty. Furthermore, some cosmetic deterioration can be
expected as the result of normal operation, therefore the physical appearance is not guaranteed to remain unchanged. The
manufacturer warranties all electrical components for 1 year and the draft blower and distribution motor for 1 year. Please be advised
that the firebrick and door gaskets are excluded from this warranty.
In order to exercise the aforementioned warranty, a certified professional must determine the appliance/part to be defective. He or she
must submit a written statement to Shelter Furnace detailing an assessment of the problem. This assessment MUST be accompanied
by substantiating proof of purchase (dated invoice, bill of sale, cancelled check, or payment record), model and serial number. Shelter
Furnace will then authorize repair or replacement as appropriate to the submitted claim. Shelter Furnace will not honor expenses
incurred from any action that was not expressly consented to in writing. The owner is hereby notified that he or she will be obligated to
assume liability for removal, reinstallation, shipping, and labor costs involved in servicing/repairing or replacing the part or unit. The
merchandise in question must be shipped via PREPAID FREIGHT to Shelter Furnace. Shelter Furnace will return the repaired or
replacement part to the purchaser on a FREIGHT COLLECT basis.
This warranty will be rendered null and void if this part/unit exhibits symptoms of obvious over-firing, deliberate abuse or negligence,
improper installation, or is used for commercial purposes.
Finally, Shelter Furnace will not be responsible for any claim not stated in our warranty nor does any implied warranty extend beyond
the limits stated above.
Please contact Shelter Furnace with all pertinent information including daytime phone number and detailed description of the type of
problem you are having. Shelter Furnace technical service personnel will contact you as soon as possible. Call 1-800-875-4788 or mail
information to: Shelter Furnace, 10950 Linpage Place, Saint Louis, MO 63132.
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