AFTER SALES SUPPORT -
PROLINK ASIA LTD
Phone: AUS 1800 104 397 - Mon-Fri 8:30am – 4.30pm (NZT)
Page 6
TROUBLESHOOTING
Problem
Possible Cause
Solution
Vacuum Sealer
does not start
when ON Button
is pressed.
Batteries have no power or
are not properly installed.
Check batteries. Ensure batteries
are installed with c/-
position indicated on the Battery
Cover. Install new batteries.
Vacuum Sealer
starts but bag
does not tighten
around food.
1.
Bag is not completely
closed.
2.
Air Valve is not on flat
surface.
3.
Air Suction Tip and Air
Valve not making
secure contact.
4.
Too much pressure is
being applied to Air
Valve
5.
Food is not arranged
properly in bag.
6.
ON Button released
too quickly.
1.
Open Bag and reclose Zipper.
Run fingers across entire
Zipper to ensure it is
completely closed.
2.
Reposition Bag so the Air
Valve lies on flat counter,
with no food under Air Valve.
3.
Ensure Air Suction Tip is
centered and placed flat on
Air Valve. Apply moderate
pressure.
4.
Moderate pressure is all that
is required. Too much
pressure can restrict air flow.
5.
Rearrange food so that it is
below the Fill Line, and is not
under the Air Valve.
6.
Allow several seconds for
visible signs of bag tightening
around food. Ensure Vacuum
Sealer stays pressed on Air
Valve continuously. Bag
should tighten completely
within 20 seconds.
