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RECOMMENDED TREATS
Candies:
• Jelly beans
• Hard candy
• Hard-coated chocolate(s)
• Mini gumballs
Nuts:
• Pistachios (out of shell)
• Peanuts (out of shell)
• Almonds
• Macadamia nuts
• Soy nuts
• Pine nuts
• Hazelnuts
• Sunflower seeds
TROUBLESHOOTING
Problem:
Treats are not dispensing when dispenser cycles.
Solution:
Make sure the funnel, chute, and spout are not clogged.
Problem:
Portion size is erratic.
Solution:
Reset controls by switching to a different serving size. Make sure your hands are
completely cupped. Gaps between fingers may result in intermittent sensor connection
problems. Sensors may be dirty. Wipe clean with a damp cloth. Treat size/shape may be
irregular.
Problem:
Loud clicking noise during activation.
Solution:
Clicking noise indicates that treats are jammed in the chute. Gently tilt, tap, and
shake the device. Repeat. If this does not resolve the problem, disassemble/reassemble to
clear the blockage.
Problem:
Dispenser will not activate.
Solution:
Check to make sure that the power switch is set to the ON position. Cup hand(s)
completely. Reset by selecting a different serving size. Replace batteries. Wipe sensor with
a damp cloth.
Problem:
Random activation and treat dispensing.
Solution:
Sensors in spout and base are dirty. Turn off and wipe clean with a damp cloth.
TREATS THAT ARE NOT RECOMMENDED
• Wrapped candy
• Gummy candy
• Sticky candy
• Salted nuts (salt makes a mess and corrodes
electronic parts)
• Soft-coated chocolates
• Barrel-shaped candy
