33
If problems persist contact the SHARP Helpline on tel: 0990-274277
TROUBLESHOOTING
TROUBLESHOOTING
BEFORE REQUESTING SERVICE!
The following conditions do not always denote trouble. Therefore, perform the checks
described below before calling for service. If the problem cannot be corrected by the use of
this guide, remove the mains plugs from the wall socket and contact the dealer or supplier
from whom the unit was purchased in order to obtain service. Where this is not possible, please
contact the telephone number listed below, you will then be given details of how to obtain
service.
Tel.: 0990 274277 - Please note: All calls will be charged at local rate.
AREA
PROBLEM
POSSIBLE CAUSE/CURE
INSTALLATION
TV will not tune in to
the VCR.
• Check all the cables are correctly
connected.
• Check your TV manual for correct tuning of
your TV.
Auto Installation
screen does not
appear when the
VCR is switched on
OR Auto Installation is
not complete.
• Reset the VCR and complete AUTO
INSTALLATION again. (Refer to VCR Reset at
the back of the book.)
POWER
Display is not working. • Make sure the power cord is plugged in.
• Make sure the wall socket has power (check
by plugging another appliance in).
VCR will not operate -
appears in VCR
display.
• Press the
TIMER ON/OFF
button to
disengage timer.
VCR will not respond
to any commands.
• Check CHILD LOCK is not engaged.
• Safety device operating: unplug VCR for 2
hours.
PLAYBACK
No picture appears.
• Make sure the TV is set to the video channel.
• Check all connecting cables.
Playback picture is
snowy.
• Adjust the tracking using the
CHANNEL
/
buttons.
• Try another tape.
• The video heads may have been
contaminated - refer to a SHARP Service
Facility.
Playback/Recording
does not play back in
Stereo
• Ensure the VCR is connected to a stereo TV
and SCART lead.
• Programme may not carry stereo.
TIMER
ON/OFF
CHANNEL
CHANNEL
VC-MH713HM.book Page 33 Monday, May 8, 2000 11:53 AM
