EN -13-
CHAPTER -7: BEFORE CALLING AFTER-SALES SERVICE
ERROR TYPE
MEANING
WHY
WHAT TO DO
E10
Fridge compartment
is not cold enough
Likely to occur after:
-Long term power failure.
-Hot food has been left in
the fridge.
1. Set the fridge temperature to
a colder value or set Super
Cool. This should remove the
error code once the required
temperature has been reached.
Keep doors closed to improve
time taken to reach the correct
temperature.
2. Please empty the location
at the front area of air duct
channel holes and avoid
putting food close to the
sensor.
If this warning continues an
authorised technician needs to be
contacted.
E11
Fridge compartment
is too cold
Various
1. Check is Super Cool mode is
activated
2. Reduce the fridge
compartment temperature
3. Check to see if vents are clear
and not clogged
If this warning continues an
authorised technician needs to be
contacted.
Your fridge is not operating
Check if:
• There is power
• The plug is correctly connected to the socket
• The plug or mains fuse has blown
• The socket is faulty. Examine this by plugging your fridge into a working socket.
The appliance performs poorly
Check if:
• The appliance is overloaded
• The doors are closed properly
• There is any dust on the condenser
• There is enough space near the rear and side walls.
Your fridge is operating noisily
Motor noise:
Indicates the compressor is operating normally. The compressor may cause more noise for a short
time when it is first activated.
Bubbling noise and splash:
Due to the flow of the refrigerant in the tubes of the system.
Air blowing noise:
Indicates normal operation of the system due to the circulation of air.
There is a build-up of humidity inside the cooler
Check if:
• All food is packed properly. Containers must be dry before being placed in the fridge.
• The fridge door is opened frequently. Humidity of the room enters the fridge when the doors are opened.
Humidity increases faster when the doors are opened more frequently, especially if the humidity of the room
is high.
The door is not opening and closing properly
Check if:
• There is food or packaging preventing the door from closing
• The door compartments, shelves and drawers are placed properly
• The door joints are broken or torn
• Your fridge is level.
