C-2
A few common problems and suggested solutions are presented in the examples
which follow.
Question: Why doesn’t the power switch function?
•
If operating from a battery, it may be discharged. Connect the AC cord.
Question: Why can’t I start up the notebook?
•
Use a diagnostics software available commercially to check the notebook. If
you find the hard disk is damaged, you can format the hard disk by executing
the FORMAT command from the CD-ROM Setup Boot Disk, then re-install
Windows 95 from the CD-ROM Setup Boot Disk and Backup CD-ROM (you
will lose any data files you have not backed up).
Question: Why is the screen blank?
•
Press the
Space Bar
to see if any power management feature has blanked the
screen to save power.
•
Check the indicator lamps above the keyboard to verify that the notebook is
getting power. If the power indicator lamps are not lit, check the electrical
outlet, the AC adapter and the power cord.
•
If you are using a battery pack, make sure it has charge remaining, and that it
is installed correctly.
•
Check the brightness and contrast of your display.
•
Reset the notebook by pressing the
Ctrl+Alt+Del
keys.
•
Turn the notebook off, wait a few seconds, and then turn the notebook back
on.
Question: Why can’t I use a floppy disk?
•
The floppy disk may not be formatted, or could be corrupt.
•
If you can’t write to a floppy disk, the disk may be write-protected. Eject the
disk and ensure that the write-protect tab covers the detection hole.
•
If you can’t write to a floppy disk, the disk may be full. Use another disk.
•
The system BIOS boot settings for the floppy disk drive type may be
incorrect. In the Setup utility, ensure that
Diskette A
is set to
Enabled
.