Sharp MX-C250 Operation Manual Download Page 145

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145

TROUBLESHOOTING

Paper misfeed.

The bypass paper feed roller is dirty.

→

Clean the roller.

164

Copies are smudged or dirty.

The document glass or the underside of the document
feeder is dirty.

→

Clean regularly.

163

Original smudged or blotchy.

→

Use a clean original.

–

White or black lines appear on
copies.

The scanner glass for the document feeder is dirty.

→

Clean the long, narrow scanning glass.

164

Paper size for a paper tray cannot
be set.

Press the [COPY] key to select copy mode.

–

Copying or printing is performed.

→

Set the paper size after copying or printing is complete.

The machine has stopped temporarily due to running out
of paper or a misfeed.

→

Load paper or remove the misfeed, and then set the paper size.

19, 153

A copy job stops before it is
finished.

The paper output tray is full.

→

Remove the copies in the paper output tray and press the
[COLOR START] key or [BLACK & WHITE START] key to resume
copying.

The tray is out of paper.

→

Load paper.

The display turns off.

Any other indicators turned off.

→

If other indicators are lit, the machine is in "Preheat mode". Press
any key on the operation panel to resume normal operation.

[ENERGY SAVE] indicator blinks.

→

The machine is in auto power shut-off mode. Press the [ENERGY
SAVE] key to resume normal operation.

Lighting fixture flickers.

The same power outlet being used is for the lighting
fixture and the machine.

→

Connect the machine to a power outlet which is not used for other
electric appliances.

–

Problem

Cause and solution

Page

Summary of Contents for MX-C250

Page 1: ...MODEL MX C250 MX C300W DIGITAL FULL COLOR MULTIFUNCTIONAL SYSTEM OPERATION GUIDE ...

Page 2: ...n images and procedures that appear in this manual are mainly for Windows 7 With other versions of Windows some screen images may be different from those in this manual For information on using your operating system refer to your operating system s manual or online Help The display screens messages and key names shown in the manual may differ from those on the actual machine due to product improve...

Page 3: ...ARACTERS 24 CHARACTERS THAT CAN BE ENTERED 24 2 COPY FUNCTIONS NORMAL COPYING 26 PLACING THE ORIGINAL 27 MAKING A COPY DARKER OR LIGHTER 28 SELECTING THE TRAY 28 SETTING THE NUMBER OF COPIES 28 SELECTING THE ORIGINAL SIZE 29 USING THE BYPASS TRAY TO COPY A SPECIAL SIZE ORIGINAL 29 REDUCING OR ENLARGING A COPY 29 AUTOMATIC DUPLEX COPYING 30 CONVENIENT COPY FUNCTIONS 31 SORT COPY 31 ID CARD COPY 32 ...

Page 4: ...E THE MACHINE TO OFFLINE MODE 76 APPENDIX 77 PRINTER DRIVER SPECIFICATION LIST 77 4 FAX FUNCTIONS TO USE THIS PRODUCT CORRECTLY AS A FACSIMILE 79 POINTS TO CHECK AND PROGRAM AFTER INSTALLATION 80 FAX MODE BASE SCREEN 81 ORIGINALS 82 ORIGINALS THAT CAN BE FAXED 82 CONVENIENT DIALING METHODS AUTO DIALING 83 FAX TRANSMISSION METHODS 84 ADDRESS REVIEW FUNCTION 84 SENDING A FAX 85 BASIC PROCEDURE FOR S...

Page 5: ...USTING THE SHARPNESS OF AN IMAGE SHARPNESS 132 SCANNING BUSINESS CARDS BUSINESS CARD SCAN 133 IMAGE ORIENTATION AND STANDARD ORIGINAL PLACEMENT ORIENTATION 133 STORING AND EDITING DELETING A PROGRAM 134 USING STORED SETTINGS PROGRAM 134 SCANNING FROM YOUR COMPUTER PC SCAN 135 SCANNING FROM A TWAIN COMPLIANT APPLICATION 135 USB MEMORY SCAN 139 USING THE USB MEMORY SCAN FUNCTION 139 6 TROUBLESHOOTIN...

Page 6: ... PAGE 190 ABOUT THE WEB PAGES FOR USERS 191 CONFIGURING THE PRINTER CONDITION SETTINGS 192 HOW TO CONFIGURE THE SETTINGS 192 PRINTER CONDITION SETTING MENU 193 PRINTER CONDITION SETTINGS 193 CONFIGURING THE SCANNER CONDITION SETTINGS 195 STORING DESTINATIONS 195 BASIC SETTINGS FOR NETWORK SCAN FOR THE ADMINISTRATOR 201 ABOUT THE WEB PAGES FOR THE ADMINISTRATOR 202 CONFIGURING SMTP DNS AND LDAP SER...

Page 7: ...uide on the accessory CD ROM This manual explains How to use the machine and what to do if trouble occurs Software Setup Guide on the accessory CD ROM This manual explains How to install software to operate the machine from your computer CONVENTIONS USED IN THIS MANUAL The icons in the manuals indicate the following types of information Warns the user that injury may result if the contents of the ...

Page 8: ... 8 1 2 x 11 and 5 1 2 x 8 1 2 A4 and B5 Start Guide 50 64 77 95 100 121 129 141 200 50 70 81 86 100 115 122 141 200 Although inch series size indications are shown on the operation panel of this manual AB series indications are displayed on the AB series machines Model Copy Speed Wireless LAN FAX Function Document Feeder MX C300W 30CPM Yes Yes 2 sided MX C250 25CPM No No 1 sided ...

Page 9: ... 0 port Type A This is used to connect a USB device such as USB memory to the machine 10 Front cover Open to replace the toner cartridge etc 11 Side cover handle Pull to open the side cover 12 Side cover Open to remove misfed paper 13 Bypass tray guides Adjust to the width of the paper when using the bypass tray 14 Bypass tray Special paper heavy paper or transparency film can be fed from the bypa...

Page 10: ...tration at right to check the position of the original Models with the one sided scanning function only 30 Fusing unit release levers Push down these levers to release the pressure when removing misfed paper from inside the fusing area or when feeding an envelope from the bypass tray 31 Roller rotating knob Rotate to remove misfed paper 32 Paper tray right side cover Open this to remove a paper mi...

Page 11: ...ess to move the highlighting which indicates that an item is selected in the display 9 OK key Press to enter the selected setting 10 EXPOSURE key Use to select the exposure mode p 28 11 ENERGY SAVE key indicator Press to enter the energy save mode 12 BACK key Press to return the display to the previous screen 13 SPECIAL FUNCTION key Press to select special functions 14 C key Press to clear the set...

Page 12: ...Press this key to log out after you have logged in and used the machine When using the fax function this key can also be pressed to send tone signals on a pulse dial line 25 Numeric keys Enter characters numbers 26 READ END key When copying in sort mode from the document glass press this key when you have finished scanning the original pages and are ready to start copying 27 CA key Clears all sele...

Page 13: ...tes the selected exposure mode 5 Copy ratio display Displays the copy ratio for reduction or enlargement 6 Original size display When the original size is specified in Original Size in the right menu this shows the specified size The following icons appear when the original is placed None Document Glass Automatic document feeder one sided scanning Automatic document feeder two sided scanning Model...

Page 14: ...OK in the setting screen to save your settings Selecting an item with the direction keys left right The left right direction keys indicated in this manual by are used to set the exposure and numbers in setting screens Press the OK key to save your settings Use the BACK key to return to the previous setting screen 7 8 9 Wireless infrastructure mode Connecting Wireless infrastructure mode Not connec...

Page 15: ...ENERGY SAVE indicator blinks To restore the machine to normal operation press the ENERGY SAVE key Normal operation also resumes automatically when a print job or fax is received or scanning is begun from a computer While auto power shut off is in effect pressing a key other than the ENERGY SAVE key will have no effect DEFAULT SETTINGS The machine is set at the factory to return all settings to the...

Page 16: ...ecifications as plain paper Contact your dealer or nearest SHARP Service Department for advice on using these types of paper The lbs g m2 units used in these explanations indicate the weight of the paper Paper tray type Paper type Size Weight Capacity 1 Tray 1 Plain paper Recycled paper Color Letter head Pre printed Pre punched 8 1 2 x 11 5 1 2 x 8 1 2 7 1 4 x 10 1 2 A4 B5 A5 16K 16 lbs to 28 lbs ...

Page 17: ...per type is Pre Punched Letter Head or Pre Printed load the paper with the print side face up Example Placement orientations of punched paper letter head paper and pre printed paper Document feeder tray Original glass A A Pre punched Left binding Letter head Pre printed Tray 1 to 2 Load the paper print side down with the punch holes to the front and the top edge to the right Load the paper print s...

Page 18: ...per may result in misfeeds or smudges on the output If other than SHARP recommended media must be used feed each sheet one at a time using the bypass tray do not attempt continuous copying or printing There are many varieties of special paper available on the market and some cannot be used with this machine Before using special paper contact your SHARP Service Department Before using other than SH...

Page 19: ...e paper and load it without fanning the paper Make sure the stack of paper is straight before loading it After loading the paper close the guides to the paper width not to leave the gap from the guides 4 Gently push the paper tray into the machine Push the tray in completely Do not load paper higher than the line on the guide up to 250 sheets Do not add paper to the loaded paper It may cause multi...

Page 20: ...il it locks into place 3 Set the paper guides to the copy paper width 4 Insert the paper print face down all the way into the bypass tray To prevent a misfeed verify once more that the paper guides are adjusted to the width of the paper After feeding an envelope be sure to press up and return the fixing unit release levers 2 places to their original positions If you loaded paper in the bypass tray...

Page 21: ...nclean images Do not use paper that has already been printed on by a laser printer or plain paper fax machine This may cause smudges or unclean images Important points when using envelopes Envelopes that cannot be used Do not use the following envelopes Envelopes misfeed and smudges may result Envelopes with metal clasps plastic hooks or ribbon hooks Envelopes closed with string Envelopes with win...

Page 22: ...size setting can be changed during copying printing and fax printing See PAPER p 16 for information on the specifications for the types and sizes of paper that can be loaded in the paper trays Press the SPECIAL FUNCTION key and press the or key to select Paper Size Set Press the or key to select the paper tray for which the paper size is being changed Press the key to select the paper size Press t...

Page 23: ...erforming a copy fax or scan operation 1 Enter your account number five digits with the numeric keys As the account number is entered the hyphens change to asterisks If you enter an incorrect digit press C key and re enter the correct digit 2 When the copy job is finished press the LOGOUT key When a valid account number is entered the current count of the account will appear in the message display...

Page 24: ...s can be entered for a account name or sender s name Upper case alphabet lower case alphabet numbers special characters symbols Characters that can be used for search characters The following characters can be used Up to 10 characters can be entered for search characters Upper case alphabet lower case alphabet numbers special characters Search characters are normally the first 10 characters of the...

Page 25: ...d e f 4 G H I 4 g h i G H I 4 g h i 5 J K L 5 j k l J K L 5 j k l 6 M N O 6 m n o M N O 6 m n o 7 P Q R S 7 p q r s P Q R S 7 p q r s 8 T U V 8 t u v T U V 8 t u v 9 W X Y Z 9 w x y z W X Y Z 9 w x y z _ 0 0 0 Use to enter special characters Use to enter special characters To enter two characters in succession that require the same key press the key to move the cursor after entering the first char...

Page 26: ...functions and settings see MAKING A COPY DARKER OR LIGHTER p 28 to page WHITENING FAINT COLORS IN COPIES Suppress Background p 36 4 Enter the number of copies with the numeric keys 5 To make a color copy press the COLOR START key To make a black white copy press the BLACK WHITE START key About one minute after copying ends Auto Clear p 179 activates and restores the copy settings to the default se...

Page 27: ...and 15 lbs to 24 lbs 50 g m2 to 105 g m2 can be used A maximum of 50 pages can be placed at once Models with the two sided scanning function A maximum of 50 page can be placed at once Models with the one sided scanning function A maximum of 35 page can be placed at once Originals that cannot be used in the document feeder The following originals cannot be used These may cause misfeeds or smudging ...

Page 28: ...screen of copy mode and press the OK key The tray changes each time you press the OK key SETTING THE NUMBER OF COPIES Press the numeric keys to set the number of copies The set number of copies appears in the display A maximum of 999 copies factory default setting can be set Specify the original size after placing the original p 29 Do not place originals of different sizes together in the document...

Page 29: ...Select Size Input in the original size selection screen and press the OK key to display the size entry inch screen Select X width with the or key and enter the width with the or key then do the same for the length Y and press the OK key REDUCING OR ENLARGING A COPY Place the original and press the ZOOM key on the operation panel to change to the ratio selection screen Specifying a ratio from 25 to...

Page 30: ...T key or BLACK WHITE START key Duplex copying starts To change the orientation of the copy image on the front and back sides of the paper set Binding Change to On with the keys Original Paper Usable paper Document glass One sided original Two sides 8 1 2 x 11 5 1 2 x 8 1 2 A4 B5 A5 Document feeder Models with the one sided scanning function One sided original Two sides 8 1 2 x 14 8 1 2 x 13 1 2 8 ...

Page 31: ...he sort setting manually select Sort in the right menu of the base screen of copy mode and press the OK key Select No Sort or Sort with the keys and press the OK key No Sort Sort If the memory becomes full while the originals are being scanned Memory is full will appear in the display To start copying the originals that have been scanned to that point press the COLOR START key or BLACK WHITE START...

Page 32: ... card at the ID card mark on the document glass and press the COLOR START key or BLACK WHITE START key Turn the ID card over and press the COLOR START key or BLACK WHITE START key Front Back Copies Set Vertically Set Horizontally Original The ID card copy function cannot be used at the same time as the 2 sided copy 2in1 4in1 copy sort copy and card shot functions Paper sizes that can be used with ...

Page 33: ...our needs With the base screen of copy mode displayed press the SPECIAL FUNCTION key select Resolution with the keys and press the OK key to display the resolution screen 1 Select Document glass or Document Feeder with the keys and press the OK key 2 Select B W or COLOR with the keys select 600 x 400dpi 600 x 600dpi Document glass or 600 x 300dpi 600 x 600dpi Document Feeder with the keys and pres...

Page 34: ... the 2in1 4in1 screen select 2in1 or 4in1 with the keys and press the OK key Select the layout with the keys and press the OK key See above for the layouts that can be selected 2 in 1 4 in 1 copy cannot be used in combination with the following functions The function selected first will take precedence Card shot ID card copy A special paper size cannot be used for 2 in 1 4 in 1 copy An appropriate...

Page 35: ... RGB Adjust The feature is used to strengthen or weaken any one of the three color components R red G green B blue Select RGB Adjust with the keys and press the OK key Select R Red G Green or B Blue with the keys adjust the shade of the color with the keys and press the OK key The horizontal and vertical dimensions can each be set to value from 1 to 8 1 2 Paper cannot be fed from the bypass tray T...

Page 36: ... FAINT COLORS IN COPIES Suppress Background This feature is used to suppress light background areas Select Suppress BG with the keys and press the OK key Only light backgrounds are suppressed Light to dark backgrounds are suppressed To select change the level 3 levels are available with the keys and press the OK key When Suppress Background is selected the copy exposure setting is not applied MAKI...

Page 37: ...ress the OK key STORING CHANGING A PROGRAM 1 Select the number of the program you want to store or change with the keys and press the OK key No Store appears in locations where a program has not been stored Program 1 3 appears in locations where a program is already stored 2 Use the keys to select a setting that you want to store in the program from the list of storable settings and press the OK k...

Page 38: ...Delete with the keys and press the OK key The selected program location changes to No Store USING A PROGRAM Select Program in the right menu of the base screen of copy mode and press the OK key Select the number of the program you want to use with the keys and press the OK key The settings in the selected program are applied to the copy job ...

Page 39: ...er and configure settings in a Macintosh environment see in the Software Setup Guide Environment Printer driver type Windows PCL6 The machine supports the Hewlett Packard PCL6 printer control languages Windows Macintosh PS This printer driver supports the PostScript 3 page description language developed by Adobe Systems Incorporated and enables the machine to be used as a PostScript 3 compatible p...

Page 40: ...click the icon of the printer driver to be used If the printer drivers appear as a list select the name of the printer driver to be used from the list 2 Click the Preferences button 1 2 The button that is used to open the printer driver properties window usually Properties or Printing Preferences may vary depending on the software application Note ...

Page 41: ...ther than Auto Select is selected in Paper Source The specified tray is used for printing regardless of the Paper Size setting When Bypass Tray is selected The Paper Type must also be selected Check the bypass tray and make sure that the desired type of paper is loaded and then select the appropriate Paper Type setting When Auto Select is selected in Paper Type A tray with plain paper of the size ...

Page 42: ...ppropriate settings of the application Page Settings in many applications and then perform the following steps 1 Click the Paper tab 2 Select the envelope size from the Paper Size menu The paper tray and paper type are automatically selected 2 1 It is recommended that you do a test print to check the print result before using an envelope In the case of media that can only be loaded in a certain or...

Page 43: ...ters The entered job name will appear at the top of the operation panel as a file name If you do not enter a job name the file name set in the software application will appear 4 Click the OK button 3 Start printing When User Authentication has been checked on Printing Policy in the Configuration tab you cannot enter the user number Enter the user information in the dialog box whenever you print 3 ...

Page 44: ...derlined text at the top of the Help window Pop up help Help can be displayed for a setting by clicking the setting and pressing the F1 key To view Help for a setting in Windows XP Server 2003 click the button in the upper right hand corner of the printer driver properties window and then click the setting Information icon Some restrictions exist on the combinations of settings that can be selecte...

Page 45: ... saving allowing you to check the settings as you save them 1 Open the printer driver properties window from the print window of the software application 2 Save the print settings 1 Configure print settings on each tab 2 Click the Save button 3 Check and save the settings 1 Check the displayed settings 2 Enter a name for the settings maximum of 20 characters 3 Click the OK button 4 Click the OK bu...

Page 46: ...he print window of the software application 2 Select the print settings 1 Select the user settings that you wish to use 2 Click the OK button 3 Start printing Deleting saved settings Select the user settings that you want to delete in 1 of step 2 above and click the Delete button 1 2 ...

Page 47: ... start button and then click Printers and Faxes In Windows 8 Server 2012 right click the start screen or swipe up from the bottom edge of the screen and click All apps Control Panel View devices and printers Printer on the taskbar 2 Open the printer properties window 1 Click the icon of the printer driver of the machine 2 Select Printer properties 3 Click the Printing Preferences button on the Gen...

Page 48: ...e paper size paper orientation and enlarge reduce can be selected 3 Click the OK button PRINTING 1 Select Print from the File menu of TextEdit 2 Make sure that the correct printer is selected To use the machine as a printer for the Macintosh the machine must be connected to a network To install the PPD file and configure printer driver settings see Software Setup Guide Note 1 2 3 The menu used to ...

Page 49: ...ay a paper type can also be specified Make sure that the paper type setting for the bypass tray is correct and that the set type of paper is actually loaded in the bypass tray and then select the appropriate bypass tray paper type When a paper type is selected A tray with the specified type of paper and the size specified in Paper Size in the page settings window is used for printing Special media...

Page 50: ...lowing steps 1 Select the paper size Select the envelope size from the Paper Size menu on the page setup screen 2 Select the bypass tray 1 Select Paper Feed on the print screen 2 Select Bypass Tray Envelope from the All pages from menu Set the bypass tray paper type to Envelope in the machine s Paper Type Setup and make sure that an envelope is loaded in the bypass tray In the case of media that c...

Page 51: ... of the operation panel If you do not enter a user name your computer login name will appear Job Name Enter a job name maximum of 30 characters The entered job name will appear at the top of the operation panel as a file name If you do not enter a job name the file name set in the software application will appear 3 Click the Print button The menu used to execute printing may vary depending on the ...

Page 52: ...ck toner only This is convenient when printing a document that has both color and black and white pages however the printing speed is slower Color All pages are printed in color Both color data and black and white data are printed using Y Yellow M Magenta C Cyan and Bk Black toner Black and White All pages are printed in black and white Color data such as images or materials for a presentation are...

Page 53: ...eckbox on the Main tab so that a checkmark appears The Black and White Print checkbox on the Main tab and the Color Mode setting on the Color tab are linked When the Black and White Print checkbox is selected on the Main tab Black and White is also selected on the Color tab 1 Select Color 2 Select the Color Mode that you wish to use Macintosh 1 2 ...

Page 54: ...The Print Mode Settings consist of the following two items Normal This mode is suitable for printing data such as regular text or a table High Quality The print quality of color photos and text is high 1 Click the Advanced tab 2 Select the Print Mode 1 Select Color 2 Select the Print Mode Windows 1 2 Macintosh 1 2 ...

Page 55: ...yout 2 Select Long edged binding or Short edged binding Paper orientation Print results Vertical Windows Macintosh Windows Macintosh 2 Sided Book Long edged binding Flip on long edge 2 Sided Tablet Short edged binding Flip on short edge Horizontal Windows Macintosh Windows Macintosh 2 Sided Book Short edged binding Flip on short edge 2 Sided Tablet Long edged binding Flip on long edge The pages ar...

Page 56: ...e The following example explains how to print an Invoice size document on Letter size paper 1 Click the Paper tab 2 Select the size of the print image for example Invoice 3 Select Fit To Paper Size 4 Select the actual paper size to be used for printing for example Letter 1 Select Paper Handling 2 Check the size of the print image for example Invoice To change the print image size use the Paper Siz...

Page 57: ...le when 2 Up 2 pages per sheet and 4 Up 4 pages per sheet are selected the following print results will be obtained depending on the order selected N Up Pages per sheet Print results Left To Right Right To Left Top To Bottom When the print orientation is landscape 2 Up 2 pages per sheet N Up Pages per sheet Right and Down Down and Right Left and Down Down and Left 4 Up 4 pages per sheet The page o...

Page 58: ...sh to print borderlines click the Border checkbox so that a checkmark appears 4 Select the order of the pages 1 Select Layout 2 Select the number of pages per sheet 3 Select the order of the pages 4 If you wish to print borderlines select the desired type of borderline Windows 2 3 4 1 Macintosh 1 2 3 4 ...

Page 59: ... basic procedure for printing and the steps for opening the printer driver properties window see the following section Windows BASIC PRINTING PROCEDURE P 41 Macintosh BASIC PRINTING PROCEDURE P 48 CONVENIENT FUNCTIONS FOR CREATING PAMPHLETS AND POSTERS CREATING A PAMPHLET Pamphlet The pamphlet function prints on the front and back of each sheet of paper so that the sheets can be folded and bound t...

Page 60: ...aple or punch the output but the binding area overlaps the text 1 Configure the settings on the Main tab 2 Select the Binding Edge 3 Select the Margin Shift Select from the Margin Shift menu If you wish to configure another numeric setting select the setting from the pull down menu and click the Settings button Click the button or directly enter the number 1 Select the Printer Features 2 Select th...

Page 61: ...a large poster To enable precise alignment of the edges of the sheets during attachment borderlines can be printed and overlapping edges can be created overlap function 1 Click the Paper tab 2 Select the Poster Printing checkbox and click the Poster Settings button 3 Select poster settings Select the number of sheets of paper to be used from the pull down menu If you wish to print borderlines and ...

Page 62: ...it can be printed correctly on paper that can only be loaded in one orientation such as envelopes or paper with punch holes In Mac OS X a portrait image cannot be rotated 180 degrees 1 Select the setting on the Main tab 2 Select the Rotate 180 degrees checkbox 1 Select Page Setup from the File menu and click the button 2 Click the OK button ABCD ABCD Windows 1 2 Macintosh 1 2 ...

Page 63: ...d from the pull down menu 3 Select the zoom ratio Directly enter a number or click the button to change the ratio in increments of 1 You can also select Upper Left or Center for the base point on the paper REVERSING THE IMAGE Mirror Image This function is only available in Windows The image can be reversed to create a mirror image This function can be used to conveniently print a design for a wood...

Page 64: ...ions when you do not have image editing software installed on your computer 1 Click the Color tab 2 Click the Color Adjustment button 3 Adjust the color settings To adjust a setting drag the slide bar or click the or button This function can only be used in Mac OS X v10 4 1 Select Color 2 Click the Color Adjustment button 3 Select the Color Adjustment checkbox and adjust the color Adjust the setti...

Page 65: ...s bitmap images cannot be adjusted This allows you to bring out color text and lines that are faint and difficult to see when printed in grayscale Text To Black can be selected to print all text other than white text in black Vector To Black can be selected to print all vector graphics other than white lines and areas in black 1 Click the Color tab 2 Select the Text To Black checkbox and or the Ve...

Page 66: ...phs etc Graphics for data with many drawings or illustrations Photo for photo data or data that uses photos CAD for engineering drawing data Scan for data scanned by a scanner Colorimetric Data which needs to be printed in almost the same colors as those on the screen Custom for data to be printed with special settings 3 Select advanced color settings If you wish to select advanced settings click ...

Page 67: ...ter driver Windows ICM checkbox 1 Color management method in a Windows environment ColorSync checkbox Color management method in a Macintosh environment Source Profile Selection of the input color profile used for the printed image Rendering Intent Standard value used when converting the color balance of the image displayed on the computer screen to a color balance that can be printed by the machi...

Page 68: ...ct the watermark settings Select a stored water mark from the pull down menu You can click the Edit button to edit the font color and select other detailed settings 1 Select Watermarks 2 Click the Watermark checkbox and configure watermark settings Detailed watermark settings can be configured such as selection of the text and editing of the font and color Adjust the size and angle of the text by ...

Page 69: ...can be adjusted This feature can be used to stamp the print data with a frequently used image or an icon of your own creation 1 Click the Watermarks tab 2 Select the image stamp setting If an image stamp has already been stored it can be selected from the pull down menu If you have not stored an image stamp click the Image File select the file you wish to use for the image stamp and click the Add ...

Page 70: ... Click the Create Overlay button and specify the name and folder to be used for the overlay file that you wish to create The file will be created when the settings are completed and printing is started Printing with an overlay file 1 Click the Advanced tab Configure the printer driver settings from the application from which you wish to print using the overlay file 2 Select the overlay file A prev...

Page 71: ...want to print only the front cover and last page on heavy paper 1 Click the Special Modes tab 2 Select Different Paper and click the Settings button 3 Select paper insertion settings Click the Insert Cover checkbox and select the feeding method and printing method for the insert paper from the respective menus Select the insertion position paper source and printing method from the corresponding me...

Page 72: ...sword is set the password must be entered to print a stored file from the machine 1 Click the Job Handling tab 2 Select the retention setting Click the Retention checkbox Select the retention method in Retention Settings To enter a password 5 to 8 digit number click the Password checkbox 1 Select Job Handling 2 Select the retention setting Click the Retention checkbox To simplify operation the nex...

Page 73: ...with the keys 3 Press the OK key 4 Print or delete the print job with the keys Select Print to print the job Select Delete to delete the job without printing it Selecting No Print returns you to step 1 5 Press the OK key The print job is printed or deleted If a password is set the job will be printed or deleted after you enter the password with the numeric keys and press the OK key ...

Page 74: ...tension tiff tif jpeg jpg jpe jfif pcl prn txt pdf ps Even if the print result is black and white the following types of print jobs will be counted as 4 color Y Yellow M Magenta C Cyan and Bk Black print jobs To be always counted as a black and white job select black and white printing When the data is created as color data When the application treats the data as color data even though the data is...

Page 75: ... as follows 2 Select Print from the memory device with or key and select the key of the file that you wish to print A name with to its left is the name of a folder in the USB device To display the files and folders in a folder select the folder and press the OK key 3 Press the OK key 4 Select Print with the or key and then press the OK key When forwarding of the selected file is completed printing...

Page 76: ...rer as shown below Example ftp 192 168 1 28 Drag and drop the file that you wish to print onto the lp folder that appears in your Web browser The file will automatically begin printing CANCELING A PRINT JOB FROM THE MACHINE Press the STOP key on the operation panel CHANGE THE MACHINE TO OFFLINE MODE To change the machine to offline mode follow the steps below 1 Press the SPECIAL FUNCTION key and s...

Page 77: ...s Yes Yes Yes Paper Paper Size Yes Yes Yes Yes Custom Paper 8 size 8 size Yes Yes Paper Selection Yes Yes Yes Yes Convenient printer functions Pamphlet Yes Yes Yes Yes Margin Shift 0 inch to 1 2 inch 0 inch to 1 2 inch Yes Yes Poster Printing Yes Yes No No Rotate 180 degrees Yes Yes Yes Yes 4 Zoom XY Zoom Yes 2 Yes Yes 2 Yes 2 Mirror Image No Yes Yes 5 No Special functions Different Paper Yes Yes ...

Page 78: ... supported 5 Horizontal mode only Image Quality Print Mode Normal High Quality Normal High Quality Normal High Quality Normal High Quality Graphics Mode Selection Yes No No No Toner Save Yes Yes Yes Yes Font Resident font 80 fonts 136 fonts 136 fonts 136 fonts Selectable download font bitmap TrueType Graphics bitmap TrueType Type1 bitmap TrueType Type1 No Other functions Auto Configuration Yes Yes...

Page 79: ...time and programming your sender s name and number Before using the fax function you must set the date and time and program your sender s name and number in the machine This procedure is explained in POINTS TO CHECK AND PROGRAM AFTER INSTALLATION p 80 of this manual Lithium battery The date and time are protected by a lithium battery in the machine When the battery dies please contact your local S...

Page 80: ...name and number are printed at the top of each transmitted fax page The sender s number is also used as an identification number when you use the Polling function to request transmission from another fax machine see SENDING OPTIONS p 100 Paper sizes that can be used for fax mode The machine can use 8 1 2 x 14 8 1 2 x 13 5 1 2 x 8 1 2 A4 B5 and A5 size paper If your machine uses AB based paper size...

Page 81: ...tomatic reception and manual reception This shows the currently selected reception mode 8 Original display p 27 This displays an icon to indicate the original scanning mode when an original has been placed One sided original scanning in the document feeder Two sided original scanning in the document feeder Models with the two sided scanning function None Document glass This also shows the currentl...

Page 82: ...sion on hook dialing Using the document feeder Scanning width is fixed to A4 width 210mm or 8 1 2 216mm Scanning length is automatically adjusted from 148mm to 500mm Using the document glass All are scanned at 8 1 2 x 11 or A4 There are restrictions on originals that can be scanned using the document feeder For more information see NORMAL COPYING p 26 When sending a fax originals of different leng...

Page 83: ...the REDIAL key and then the BLACK WHITE START key If you pressed a numeric key during the previous call the REDIAL key may not dial the correct number Redialing is not possible to broadcast transmission p 99 serial polling p 100 timer transmission p 98 or group dialing p 87 destinations ON HOOK DIALING This feature allows you to dial without lifting an extension phone connected to the machine Pres...

Page 84: ...stination When a fax number is entered with the numeric keys or selected with the REDIAL key a screen appears after you enter the number prompting you to reenter the number for confirmation When a Speed Dial number p 87 is used for transmission a screen appears for confirmation of the stored name and number When a group dial number p 87 is used for transmission a screen appears for confirmation of...

Page 85: ...ginal size cannot be changed by selecting Orig Size in the right menu Two side scanning For the procedure for specifying the original size see FAXING A TWO SIDED ORIGINAL p 88 AUTO One sided scanning in the document feeder 8 1 2 x 11 Two sided scanning in the document feeder Models with the two sided scanning function 8 1 2 x 11 Document glass 3 Specify the original size Select the Original Size o...

Page 86: ... Press the BLACK WHITE START key Scanning begins 10If you have another page to scan change pages and then press the BLACK WHITE START key Repeat this sequence until all pages have been scanned You can change the resolution and exposure settings as needed for each 11After the last page is scanned press the READ END key Open the document feeder and remove the original When the original is removed or...

Page 87: ...the following types of characters can be entered Upper case letters lower case letters numbers special characters See ENTERING CHARACTERS p 24 2 Press the OK key and select the desired destination with the or key The search results appear in the following order upper case letters lower case letters special characters and numbers If not all letters of the destination name appear press the READ END ...

Page 88: ...canning is canceled when the transmission is completed or when the CA key is pressed Duplex scanning of two sided originals is only possible when a Document feeder Models with the two sided scanning function is used Automatic scanning of both sides of an original is not possible when the document glass is used The image of the back side of the original is rotated 180 degrees if needed at the time ...

Page 89: ... is used transmission begins after the current job is completed allowing you to give priority to a transmission job As such direct transmission is a convenient means of performing an interrupt transmission when there are a large number of stored transmission jobs To switch between memory transmission and direct transmission see the following Faxing by direct transmission Faxing by direct transmiss...

Page 90: ... key you can cancel a transmission job by pressing the C key If you have already pressed the BLACK WHITE START key see Canceling a stored transmission job p 93 If the original is still being scanned after the BLACK WHITE START key is pressed you can press the C key to cancel the transmission If you store a transmission job in direct transmission mode you will not be able to store any further trans...

Page 91: ...val Two attempts are made at an interval of 3 minutes 1 If you do not want the machine to re attempt the transmission press the FAX STATUS key and cancel the job p 93 1 The settings can be changed in the system settings See Recall Setting Busy p 186 If an error occurs that prevents transmission If an error occurs that prevents transmission or the receiving machine does not answer the call within 4...

Page 92: ... pictures or diagrams A higher quality image will be produced than with the Fine setting Fine Halftone Super Fine Halftone Use for photo or shaded color originals color documents etc Transmits a clearer image than with Fine or Super Fine alone The transmission time is slightly longer when halftone is selected The factory default settings for the resolution and contrast are Standard and Auto respec...

Page 93: ... canceled To cancel a transmission while the original is being scanned Reading appears in the message display or before the key is pressed READ END key when scanning the original from the document glass the C or CA key can be pressed When a transmission is not in progress the following fax status selection screen appears If you do not wish to cancel the transmission press the key in the screen of ...

Page 94: ...lection screen You can check canceled recall mode jobs in the Activity Report Cancel will appear in the Type Note column of the report Contents of the stored job screen screen of step 3 A Current status Waiting will appear next to stored transmission jobs and timer transmission jobs Recall will appear next to recall mode jobs B Destination The name of the destination appears if programmed C Transm...

Page 95: ...7 in the system settings If a extension phone is not connected to the machine use automatic reception If the Address Review function p 186 is on you can press the SPEAKER key when the machine rings to select whether the fax will be received Select Yes to receive the fax or No to reject the fax with and press the OK key In order to receive faxes paper must be loaded in the paper tray See LOADING PA...

Page 96: ...aded paper is of the B5 size or less the received image may not be printed depending upon the width and length of the image data 2 The received image won t be printed until you load the paper larger than the actual size In fax mode printing is not possible on B5 and A5 sizes Among AB sizes only A4 can be used for printing If your machine uses AB based paper sizes 8 1 2 x 14 size paper cannot be us...

Page 97: ...tivated will not cause auto power shut off to deactivate Select the Fax Print Hold function Enabling fax print hold Select Setting and then select On To disable fax print hold select Off Printing received faxes held in memory Select Fax print hold and then select Print It is recommended that you enable and disable fax print hold as needed for your conditions of use for example enable fax print hol...

Page 98: ...ACK key After a timer transmission is performed the information image destination etc is automatically cleared from memory To perform a timer transmission the original must be scanned into memory It is not possible to leave the original in the document feeder or on the document glass and have it scanned at the specified time of transmission The date and time is set in the machine using the system ...

Page 99: ...ING FAXES p 85 If you frequently use broadcasting to send faxes to the same group of destinations it is convenient to program those destinations into a group dial The procedure for programming group dials is explained on p 103 When a group dial is used to send a fax the fax is broadcast transmitted to the destinations programmed in the group dial For example if five destinations are programmed in ...

Page 100: ...ING 2 Select Polling 3 Press the OK key and enter the fax number of the other machine with the numeric keys specify a Speed Dial number a group dial cannot be used 4 Press the OK key Press the BLACK WHITE START key Polling reservation has been set appears in the screen After communicating with the other machine your machine prints the received fax If the other machine is using polling security see...

Page 101: ...a document previously scanned into memory when another machine calls and polls your machine The receiving machine bears the expense phone charges of polling transmission The machine that requests transmission bears the expense phone charges of the call When using the Public Box function do not set the fax reception mode to Manual See MANUAL FAX RECEPTION p 96 Note 2 Permits polling Your machine Th...

Page 102: ... you wish to replace the previous document with the new document select Change with the or key press the OK key and then go to step 2 3 Press the OK key and press the BLACK WHITE START key Scanning begins If you are scanning from the document glass and have another page to scan change pages and press the BLACK WHITE START key Repeat until all pages have been scanned and then press the READ END key...

Page 103: ...ttings STORING EDITING AND DELETING AUTO DIAL NUMBERS SPEED DIAL NUMBERS AND GROUP DIALS Auto dial numbers are stored in the auto dial storing screen Follow the steps below to display the auto dial storing screen and then store an auto dial number 1 Select Entry and press the OK key 2 Select Dial with the or key 3 Select Speed Group or Change Delete with the or key 4 Press the SPEED key and enter ...

Page 104: ...ired transmission speed with the or key About the setting options When storing and editing and Speed Dial numbers you can also select the setting options below Chain dialing cannot be combined with any of the other setting options When you select a setting option a checkmark appears in the setting option screen Chain Dialing You can enable or disable Chain Dialing for a Rapid key or Speed Dial num...

Page 105: ... If you need to insert a pause between any of the digits press the REDIAL PAUSE key to enter a pause The pause appears as a hyphen To set the duration of the pause see Pause Time p 184 When you have finished entering the fax number press the OK key 4 Repeat step 3 for all of the destinations that you wish to store in the group dial Up to 100 destinations can be stored in a group dial When sending ...

Page 106: ...eric keys 2 Select Delete with the or key Editing and deleting group dials To edit or delete a group dial follow steps 1 through 3 on pages STORING EDITING AND DELETING AUTO DIAL NUMBERS SPEED DIAL NUMBERS AND GROUP DIALS p 103 and then follow the steps below Editing a group dial 1 Select Group and press the OK key 2 Press the group dial number one of Rapid keys 01 to 50 that you wish to edit and ...

Page 107: ...o delete a program select Delete and press the OK key Next follow the steps in DELETING PROGRAMS p 108 STORING A PROGRAM 3 Select the program that you wish to store with the or key If you select a program that has already been stored a message appears Select a program that has not been stored or clear the program p 108 and then select it 4 Select the program that you wish to store with the or key ...

Page 108: ...m name go to the next step 5 Select the stored setting that you wish to edit with the or key See steps 4 of If you do not wish to edit the stored settings press the BLACK WHITE START key and then press the BACK key to exit DELETING PROGRAMS Before deleting a program print the Program List to check the contents p 109 To delete a previously stored program follow these steps 3 Select the program that...

Page 109: ... 2 Sender s name programmed in the system settings see Own Passcode Set p 184 3 Sender number programmed in the system settings see Own Passcode Set p 184 4 Transmitted page number 3 digit number appearing in the format page number total pages Only the page number appears if you use manual transmission direct transmission or quick on line transmission Position of sender information You can select ...

Page 110: ...DATA light blinks see If received data cannot be printed p 96 All received faxes are forwarded a particular fax cannot be selected for forwarding Faxes that have been received to memory by the fax print hold function p 97 are also forwarded The result of forwarding is indicated in the activity report see REPORT AT REGULAR INTERVALS COMMUNICATION ACTIVITY REPORT p 121 2 Printing not possible becaus...

Page 111: ...on Press the FAX STATUS key and then cancel forwarding in the same way as a regular fax transmission See CANCELING A FAX TRANSMISSION p 93 The fax es that was going to be forwarded will return to print standby status in your machine If forwarding is not possible because the other machine is busy or a transmission error occurs recall attempts will be made according to the recall times setting If fo...

Page 112: ...he program name appear press the READ END key to display all letters Press the READ END key once again to return to the original screen 3 If needed select the original size and other settings and then press the BLACK WHITE START key Transmission takes place according to the program If you selected a program that does not include a transmission method set the transmission method and the destination...

Page 113: ...r accessing the Web pages see ABOUT THE WEB PAGES p 190 To activate Inbound Routing configure the basic settings before specifying the destination In the menu frame click Inbound Routing Settings Click the Submit button after settings CONFIGURING THE BASIC SETTINGS Configure the basic settings of Inbound Routing Enabling the Inbound Routing function Select Enable in Inbound Routing Changing the pr...

Page 114: ...ber adds the unit serial number to the file name Sender Name Selecting Sender Name adds the sender name to the file name Date Time Selecting Date Time adds the date and time to the file name Session Page Counter Selecting Session Page Counter adds the counter to the file name Unique Identifier Selecting Unique Identifier adds the unique identifier to the file name Characters To add a character str...

Page 115: ...ation The set network folder are displayed in Forwarding Destination Settings Entering an network folder directly Click the Direct Entry button When the Forwarding Destination Settings Direct Entry appears enter a network folder information Hostname or IP Address User Name Password and click the Submit button Selecting an network folder from the address book Click the Select From Address Book butt...

Page 116: ...er the sender s fax number if you have selected Forward Sender in Forward Conditions setting Up to 20 digits can be entered Select From Address Book button Click this button to select the fax number from the fax addresses stored in this machine Item Description Forwarding Destination Settings Displays the stored destinations If no destination is stored Not Set appears Delete button Deletes the sel...

Page 117: ...ine remote operation CONNECTING AN EXTENSION PHONE Insert the end of the extension phone cord into the extension phone jack on the left side of the machine Make sure you hear a click sound indicating that the cord is securely connected Only use an extension telephone that can be connected to a modular jack If the shape of the cord plug is not compatible with the jack consult your dealer or nearest...

Page 118: ... step 2 Press the key once and the key twice on the extension phone Fax reception is activated 3 Replace the extension phone It may not be possible to make a call on your line during a power outage This depends on the type of line optical line etc If the fax reception mode is set to auto reception you must lift the phone to answer a call before the machine automatically begins reception The machin...

Page 119: ... press your BLACK WHITE START key Transmission begins 6 Replace the extension phone Receiving a fax after talking Manual reception When an extension phone is connected to the machine and you have set the reception mode to Manual p 96 you can talk to a person sending a fax manually and then begin fax reception without breaking the connection Automatic redialing p 91 will not take place if the line ...

Page 120: ...ns INFORMATION APPEARING IN THE TYPE NOTE COLUMN Information such as the type of transmission and type of error appears in the TYPE NOTE column of the REPORT AT REGULAR INTERVALS COMMUNICATION ACTIVITY REPORT p 121 The following notes may appear The list count appears in the column of the Transaction Report and a serial number appears in the FILE column These numbers are not related to the transac...

Page 121: ...ory LENGTH OVER The transmitted document was over 800 mm long and therefore could not be received NO RX ROLL When polling was attempted 1 Your fax number sender s number was not programmed in your machine 2 Your fax number was not programmed as a polling passcode number in the other machine RX NO POLL When polling was attempted 1 The other machine did not have a polling function 2 The other machin...

Page 122: ...RING NORMAL OPERATION Message alarm sounds Meaning of message Solution Page XXXXXX Line error An error prevented completion of the transaction Try the transaction again Message display Action Call for service code xx xx Turn off the power and then turn it back on If the error is not cleared note the 2 digit main code and the 2 digit sub code and then contact your dealer Message Meaning of message ...

Page 123: ...e to the file server or your computer using the inter corporate network Intranet or the Internet To send originals using the scanner function specify the stored destination delivery address information name from the operation panel display of the machine 1 Scanning from a TWAIN compliant application 3 Sending the scanned data to FTP 4 Sending the scanned data to a computer connected to the same ne...

Page 124: ...anned data to FTP The scanned image can be sent to a memory storage device on a network a designated directory on an FTP server This is called Scan to FTP in this manual 4 Sending the scanned data to a computer connected to the same network The scanned file is sent to a shared folder on a Windows computer on the same network as the machine The scanned file is sent to a specified folder on your com...

Page 125: ...anning size One sided scanning in the document feeder Two sided scanning in the document feeder Models with the two sided scanning function None Document glass 4 File format display This shows the image data file type and file method to be created 5 Resolution display The shows the scanning resolution 6 Original size p 130 This is used to set the size of the original to be transmitted 7 Resolution...

Page 126: ...format p 131 The initial factory setting Color Grayscale PDF M B W PDF G4 6 If you select B W adjust the exposure in B W mode if needed p 131 The initial factory setting is B W 7 Press the ADDRESS key 8 Select the destination selection method p 128 Select from the following three destination selection methods ADDRESS BOOK p 128 Select one of the stored destinations directly from the operation pane...

Page 127: ...or CA key If the power is turned off or a power failure occurs while a document is being scanned in the document feeder the machine will stop and a document misfeed will occur After the power is restored remove the misfed original as explained in MISFEED REMOVAL p 153 When performing a Scan to E mail transmission note the following points Be careful not to send image data files that are too large ...

Page 128: ...ears by the selected destination To cancel the selection press the READ END key once again to remove the checkmark To select multiple destinations repeat steps ADDRESS ENTRY 1 Press the ADDRESS key and select Address Entry with the key and press the OK key 2 Enter the destination address 3 Press the OK key ADDRESS SEARCH 1 Press the ADDRESS key and select Global Address Search with the key and pre...

Page 129: ...blet with the or key and press the OK key 4 Press the OK key Only the following two sided document sizes can be used Standard sizes 8 1 2 x 14 8 1 2 x 13 1 2 8 1 2 x 13 2 5 8 1 2 x 13 8 1 2 x 11 5 1 2 x 8 1 2 A4 B5 A5 Non standard sizes Inch sizes X 6 3 4 to 14 inches Y 5 1 2 to 8 1 2 inches AB sizes X 170 to 356 mm Y 140 to 216 mm Booklets and tablets Two sided originals that are bound at the sid...

Page 130: ...ment glass is used SELECTING THE RESOLUTION The scanning resolution can be selected After selecting scan mode and placing the original steps 1 to 3 on p 126 perform the procedure below The factory default setting for the resolution is 200dpi If you need to change the resolution follow these steps 1 Select Resolution with the or key and then select the resolution 2 Press the OK key To select an inc...

Page 131: ...JUSTING THE GRAYSCALE OF BLACK WHITE MODE Set whether a black white original is scanned in Mono2 or grayscale when the BLACK WHITE START key is pressed Select scan mode place the original steps 1 to 3 on p 126 and then follow the procedure below B W BLACK WHITE Colors in the original are scanned as black or white Grayscale The colors in the original are scanned in black and white as shades of gray...

Page 132: ...es of the machine s maximum scanning area Select scan mode place the original steps 1 to 3 on p 126 and then follow the procedure below The factory default setting for the void area is Off disabled If you need to change the void area setting follow these steps Void area 7 64 2 5 mm from the top and bottom edges 1 8 3 0 mm from the left and right edges 1 Press the SPECIAL FUNCTION key to select Voi...

Page 133: ...the original should be placed face down in the far left corner of the glass with the top edge of the original at the left edge of the glass When using the document feeder the original should be placed face up in the middle of the document feeder tray with the top of the original to the right Original glass Document feeder tray When business card scan mode is selected the original size cannot be ch...

Page 134: ...d press the OK key 2 Select Enter Change Delete and press the OK key Register program 1 Select No Store and press the OK key 2 Select the program you want to store with the or key and press the OK key Setting each screen will be displayed 3 Press the OK key to perform the required settings Return to step 2 4 Press the START key Programs are stored Change program Select the program you want to chan...

Page 135: ...s File menu The scanner driver setup screen will appear Scanner driver settings p 137 5 In the Scanning Source menu select the location where you placed the original in Step 2 If you placed a one sided original in the document feeder select SPF Simplex Only when using the document feeder Models with the two sided scanning function If you placed a two sided original in the document feeder Models wi...

Page 136: ...orrectly click the Rotate button in the preview screen This rotates the preview image 90 degrees clockwise allowing you to correct the orientation without resetting the original Preview screen p 138 If you set multiple pages in the document feeder the machine previews only the top page of the originals and then sends it to the original exit area Return the previewed original to the document feeder...

Page 137: ... Settings or Professional screen For details on the settings click the Help button in the preview screen to display Help 3 Image Area menu Set the scanning area To scan the original size detected by the machine select Auto The scanning area can also be specified as desired in the preview window 4 Zoom Preview checkbox When this is selected the selected part of the preview image will be enlarged wh...

Page 138: ... is created in the orientation shown in the preview screen 3 Image Size button Click to open a dialog box that allows you to specify the scanning area by entering numbers Pixels mm or inches can be selected for the units of the numbers By initially specifying a scanning area numbers can be entered to change that area relative to the top left corner as a fixed origin 4 Auto Scan Area Judgement butt...

Page 139: ...ngs a message will appear prompting you to enter your account number when you switch to scan mode Enter your account number five digits with the numeric keys p 178 2 Place the original s in the document feeder tray or on the document glass For detailed information on placing an original see PLACING THE ORIGINAL p 27 If you are using the document glass to send multiple pages place the first page fi...

Page 140: ... no action is taken for one minute the START key is not pressed scanning automatically ends and transmission begins 8 When the final original page has been scanned press the READ END key Open the document feeder and remove the document When the original is removed or any key operation is performed the display returns to the base screen If a USB memory device is inserted into the machine prior to s...

Page 141: ...45 PRINTING AND SCANNING PROBLEMS The machine does not print ONLINE indicator does not blink 146 The machine does not print ONLINE indicator was blinking 146 Printing is slow 146 The printed image is light and uneven 147 The printed image is dirty 147 The printed image is skewed or it runs off the paper 147 Poor scanning quality 148 Unable to scan the image 148 The recipient does not receive a tra...

Page 142: ... place after reception 150 A received fax prints out blank 150 The received image is faint 150 The received image is distorted 150 A dial tone is not heard through the speaker 151 The machine does not ring 151 Dialing is not possible 151 INDICATORS AND DISPLAY MESSAGES 151 IF YOUR E MAIL IS RETURNED 152 MISFEED REMOVAL 153 MISFEED IN THE DOCUMENT FEEDER 153 MISFEED IN THE BYPASS TRAY 155 MISFEED I...

Page 143: ...power switch is turned on While the machine is warming up copy settings can be selected but copying is not possible Wait until Ready to copy appears 15 The front cover or the side cover is not completely closed Close the front cover or the side cover The machine is in auto power shut off mode When auto power shut off mode has activated only the ENERGY SAVE indicator blinks all other indicators and...

Page 144: ...tions If the fixing unit release levers are not returned poor toner adhesion smudging and lines may occur Be sure to press both levers up to return to their original positions 157 Paper misfeed The paper is outside of the specified size and weight range Use copy paper within the specified range 16 Paper curled or damp Do not use curled or crimped paper Replace with dry copy paper During periods wh...

Page 145: ... misfeed Load paper or remove the misfeed and then set the paper size 19 153 A copy job stops before it is finished The paper output tray is full Remove the copies in the paper output tray and press the COLOR START key or BLACK WHITE START key to resume copying 9 The tray is out of paper Load paper 19 The display turns off Any other indicators turned off If other indicators are lit the machine is ...

Page 146: ...nd Printers In Windows Vista click the Start button click Control Panel and then click Printer In Windows XP click the start button and then click Printers and Faxes In Windows 2000 click the Start button select Settings and then click Printers 2 If the SHARP MX XXXX printer driver icon is shown but you still cannot print the printer driver may not have been installed correctly In this case delete...

Page 147: ...n the software application within the specified print quality area Black dots or smudges appear on the printed output Run fixing cleaning mode The letter V is printed on a sheet of paper and the fixing unit is cleaned 179 The printed image is skewed or it runs off the paper The paper loaded in the tray is not the same size as that specified in the printer driver Check if the Paper Size options sui...

Page 148: ...aced face up in the document feeder or face down on the document glass Place the original face up in the document feeder or face down on the document glass 27 The original was not placed in the correct position Place the original correctly 27 Unable to scan the image Your application is not TWAIN compliant If your application is not TWAIN compliant scanning will not be possible Make sure your appl...

Page 149: ...me When there is a large amount of image information the data file is also large and transmission takes a long time The COLOR START or BLACK WHITE START indicator is not lit in the USB Memory Scan mode The USB memory is not recognized or not inserted or any device other than USB memory is inserted in the USB port Check the USB port Check the USB memory appears in the display during USB Memory Scan...

Page 150: ...cument glass or the scanning glass for the document feeder the long narrow glass dirty Clean the document glass or the scanning glass for the document feeder 163 Transmission does not take place at the specified time Is the machine s clock set to the correct time Set the clock to the correct time 176 Printing does not take place after reception Does an error message appear regarding adding paper r...

Page 151: ...ack on If this does not clear the message write down the 2 digit main code and 2 digit sub code turn off the power and promptly contact your SHARP Service Department Obtain replacement toner The toner cartridge must be replaced soon Check the toner cartridge Check to see if the toner cartridge has been installed properly Take out toner cartridge and shake it up and down Reinstall it and close the ...

Page 152: ...traffic on line Wait briefly and then try again CE 05 The scanned image was not sent because the directory of the destination FTP server was not cor rect Make sure that the correct FTP server information is configured in the Web page 200 CE 06 Scan data cannot be sent as E mail address that is stored in the Destination List is not adequate Check if the stored destination information is correct 200...

Page 153: ... Remove the original from the document feeder Check sections A B and C in the left shows the illustration see the next page and remove the misfed original Section A Push the release lever up and remove the misfed original from the document feeder tray Pull down the release lever The paper may tear when you remove a misfeed In this event be sure to remove all torn pieces of paper from the machine N...

Page 154: ... Remove the misfed original from the exit area If the original misfed in the reversing unit open the document out unit and gently remove the misfed original 2 Press the OK key to make the misfeed location indicator stop blinking 3 Return the originals indicated by the number in the display to the document feeder tray and press the COLOR START key or BLACK WHITE START key Copying will resume from t...

Page 155: ... close the side cover The message Clear paper path will be cleared and copying will be possible 3 Grasp the side cover open close handle and gently open the side cover 4 Turn the paper feed knob and feed out the paper that is inside Misfeed in the paper feed area A p 156 5 Close the side cover The message Clear paper path will be cleared and copying will be possible If you were able to remove the ...

Page 156: ...oval 2 Close the side cover The message Clear paper path will be cleared and copying will be possible If paper remains in the bypass tray remove the paper The fusing unit is hot Do not touch the fusing unit when removing misfed paper Doing so may cause a burn or injury When removing misfed paper do not touch or damage the transfer belt When closing the side cover press on around the handle If the ...

Page 157: ... the paper output area Be careful not to tear the misfed paper during removal 5 Lift the part with the green label that protrudes from the fixing unit paper guide and close the fixing unit paper guide 6 Lift the fusing unit release levers to return them to their operating positions The fusing unit is hot Do not touch the fusing unit when removing misfed paper Doing so may cause a burn or injury Wh...

Page 158: ...ide cover The message Clear paper path will be cleared and copying will be possible When closing the side cover press on the handle If the paper was torn make sure that no torn pieces remain in the machine If the message does not clear check again to make sure that no pieces of paper remain When closing the side cover press on around the handle If the paper was torn make sure that no torn pieces r...

Page 159: ...the misfed paper Be careful not to tear the misfed paper during removal 3 Close the lower side cover The message Clear paper path will be cleared and copying will be possible 4 If the misfed paper is not seen in step 2 lift and pull out the lower paper tray and remove the misfed paper Be careful not to tear the misfed paper during removal 5 Close the lower paper tray Push the tray in completely Ma...

Page 160: ...idges Y M C Bk Do not throw the toner cartridge into a fire Toner may splatter and cause burns Store toner cartridges out of the reach of small children After removing the toner cartridge do not shake it or tap on it Doing so may cause toner to leak from the cartridge Put the old cartridge immediately in the box of the new cartridge Keep used toner cartridges do not discard them Your service techn...

Page 161: ... tray with both hands and slowly pull out and up at a slight angle The toner collection container cannot be removed unless tray 1 is removed A toner cartridge of a different color cannot be installed Be sure to install a toner cartridge of the same color Even after a new toner cartridge is installed the toner cartridge replacement required indicator may still light up indicating that copying canno...

Page 162: ...er Push the toner collection container in completely 6 Close the front cover 7 Replace tray 1 When removing the toner collection container it is easier to draw one side at a time Do not tilt the part with the hole down as waste toner will spill out Do not discard the toner collection container Place it in a plastic bag and store Your service technician will collect the toner collection container t...

Page 163: ...urface on the left side of the document glass become dirty the dirt may appear on copies Always keep these parts clean Stains or dirt on the document glass document feeder will also be copied Wipe the document glass underside of the document feeder and the scanning window on the document glass with a soft clean cloth If necessary dampen the cloth with water Do not use thinner benzene or similar vo...

Page 164: ...feed roller at the feed slot of the bypass tray with a soft clean cloth dampened with alcohol or water After cleaning the paper feed roller attach the roller cover on the bypass tray and then turn on the machine s power CLEANING THE AUTOMATIC DOCUMENT FEEDER ROLLERS If you find that originals fed through the automatic document feeder misfeed or are soiled by the rollers remove the rollers and clea...

Page 165: ...ner 3 Gently push the charger cleaner all the way in 4 Repeat step 2 and 3 with each of the other main chargers 5 Procedure of REPLACING THE TONER COLLECTION CONTAINER p 161 push the toner collection container into the machine When cleaning the rollers be careful not to injure your hands Do not touch the surface of the roller if your hands are dirty Take care that your fingers are not pinched when...

Page 166: ...urn the power switch off 2 Procedure of REPLACING THE TONER COLLECTION CONTAINER p 161 3 Take out the cleaning tool for the laser unit The cleaning tool is attached to the front cover Pull the right side of the cleaning instrument and unfasten it from the claw 4 Clean the laser unit 1 Push up and open the laser unit cover gray color 2 Point the cleaner down and gently push the charger cleaner all ...

Page 167: ... up 2 Place the right hand side of the charger cleaner on the inner side spread across the top of the claw 3 Hook the charger cleaner to the claw 7 Procedure of REPLACING THE TONER COLLECTION CONTAINER p 161 push the toner collection container into the machine ADJUSTING THE DISPLAY CONTRAST The contrast of the display can be adjusted as explained below 1 Press the SPECIAL FUNCTION key 2 Select Dis...

Page 168: ...led for the printer function an account number must be entered at the user s computer when the print command is selected Depending on the system settings a job may be printed even if an incorrect account number is entered and thus care must be taken when managing printer page counts If Disable Print by Inv User is enabled in the system settings printing will be prohibited if an invalid account num...

Page 169: ...programming the administrator password enter the factory default code Refer to the Start Guide appears for each digit that you enter The special modes screen will appear with Change Admin PW selected 5 Press the OK key The administrator password change screen appears 6 Enter the new 5 digit administrator password with the numeric keys The administrator password change screen appears 7 Press the OK...

Page 170: ...gistration Adjustment 179 Operation Setting Auto Clear 179 Disable Display Timeout 179 Language Setting 179 Message Time 179 Key Touch Sound 180 Keys Touch Sound At Initial Point 180 Key Press Time 180 Disable Auto Key Repeat 180 Disable Paper Size Set 180 Energy Save Auto Power Shut Off 180 Auto Power Shut Off Timer 180 Preheat Mode 180 Enter Auto Power Shut Off after the Remote Job 181 Toner Sav...

Page 171: ... Size Enter 186 Set Res Con 186 Send Mode 186 Quick On Line TX 186 Print Station In Rcvd Data 186 Address Review 186 Recall Setting Busy 186 Recall Set Err 186 Ring Timeout In Auto TX 186 Rcv Function Of Rings At RX 187 Of Rings Man RX 187 Tray Selection 187 Received Data Print Condition 187 Auto Rcv Reduce To Regular Size 187 Duplex Reception 187 FW RX Data 188 Received Data FW Station Set 188 An...

Page 172: ... Time Copier ID Card Setting Card Shot Default Default Tray Set Default Exposure Sort Auto Select Limit Of Copies Printer Notice Page Scanner Disable USB Scan New Default Fax List Setting Print Selection Auto Listing Initial Setting Dial Mode Pause Time Own Passcode Set Set Volume TX RX End Sound End Sound Length Distinctive Ring Remote Reception Disable Fax Print Hold Sending Function Original Si...

Page 173: ...ure Wired Wireless AP Wired settings IPv4 Settings IPv6 Settings Wireless Infrastructure Manual Input of SSID Wireless Access Point Setting of SSID Security Settings Device IP Address Settings Channel Settings Sending Output Settings Bandwidth Settings IP Addr Distribution Range User Control User Authentication User Registration Function Limit Setting Account Limit Setting User Count Display User ...

Page 174: ...ble Paper Size Set Energy Save Auto Power Shut Off Auto Power Shut Off Timer Preheat Mode Enter Auto Power Shut Off after the Remote Job Toner Save Mode Copy Toner Save Mode Print List Print Fax Settings Inbound Routing User Usage List Activity Report Junk Fax List User Info Print AutoColorCalib Security Settings IPsec Settings Initialize Private Data and Data in Machine Level 1 Level 2 Level 3 ...

Page 175: ... setting with the or key 7 Press the OK key and follow the instructions in the setting screen Several settings will have checkboxes in front of them To enable a function make a checkmark appear press the OK key To disable the setting press the OK once again to remove the checkmark To configure a setting that has a checkbox go to step 8 8 To use another setting for the same mode select the desired ...

Page 176: ...setting to have the IP address obtained automatically using DHCP Dynamic Host Configuration Protocol When this setting is enabled it is not necessary to manually enter an IP address IPv4 Address Enter the IP address of the machine Subnetmask Entry the Subnetmask Default Gateway Enter the Default Gateway IPv6 Settings When using the machine on a TCP IP IPv6 network use this setting to configure the...

Page 177: ... Select the encryption method based on the Setting of Security Type setting none WEP TKIP AES Security Key Settings Set the security key used for wireless connection Device IP Address Settings Set the IP address of the access point Channel Settings Set the channel used for the access point Sending Output Settings Set the transmission output of the access point Bandwidth Settings Set the frequency ...

Page 178: ...he number of transmitted pages is displayed Select User Count Display and press the OK key Switch to the page counts in other modes for the same account as well as the page limits with the or key To change to a different account number press the or key User Count Reset This setting is used to reset the copy print and scan page counts of an individual account or all accounts to zero A Warning when ...

Page 179: ...e OK key The following screen will appear Select the desired time with the or key If you do not want auto clear to operate select 0 Disable Display Timeout This setting is used to select whether or not the display will automatically return to the base screen if no keys are pressed on the operation panel for one minute in scan or fax mode The factory default setting is automatic return to the base ...

Page 180: ...lt setting Energy Save These settings are used to configure energy saving settings To access one of these settings select Energy Save in the mode selection screen and select the desired setting in the energy save screen and then press the OK key Auto Power Shut Off This setting is used to enable auto power shut off mode which automatically turns off the power to the fusing unit if the operation pa...

Page 181: ...and select the OK Toner Save Mode Print is only effective when the machine s printer driver is not used When the printer driver is used the printer driver setting takes precedence This function may not operate in some applications and operating systems Fax Settings Shows the current state of the system settings as well as the sender name sender number polling passcode numbers and forwarding number...

Page 182: ... of these programs select Copier in the mode selection screen select the desired setting in the copy settings screen and press the OK key ID Card Setting The layout pattern for copying of the ID card can be changed during the ID card copy process Refer to the illustration in ID CARD COPY p 32 for the available layout patterns Card Shot Default This setting is used to set the default dimensions tha...

Page 183: ...tting is used to select the conditions for printing out transaction reports for normal transmission broadcast transmission original print and reception Normally the settings indicated by shading above are selected Transmission Broadcast Original Image Print Setting or Reception can be selected If you selected Transmission select Always Prints Error Only or Never Prints If you selected Broadcast se...

Page 184: ...is 2 seconds which means that each time the PAUSE key is pressed when dialing or storing a fax number a pause of 2 seconds is inserted The pause time can be set to any number of seconds from 1 to 15 Own Passcode Set Use this setting to setting the fax number of the machine and the name of the user The programmed name and number are printed at the top of each fax page you send The number is also us...

Page 185: ...our fax number is called by setting the pattern that corresponds to your fax number Normally Off is selected Remote Reception Only when an extension phone is connected When a call is received on an extension phone connected to the machine fax reception can be activated by entering a 1 digit number and pressing twice on the phone s keypad This 1 digit number is called the remote reception number an...

Page 186: ...e original image select In Data For more detailed information on the position of each setting see INCLUDING SENDER INFORMATION ON FAXES OWN NUMBER SENDING p 109 Address Review You can specify whether a screen appears for confirmation of the destination when sending a fax Recall Setting Busy This setting is used to set the number of recall attempts and the interval between recall attempts when a tr...

Page 187: ... it onto multiple sheets of paper If the same size of paper or larger paper is not loaded the fax will be received in memory and will not be printed until a suitable size of paper is loaded Auto Rcv Reduce To Regular Size When you receive a fax that includes the sender s name and number the received image is slightly larger than the standard size This setting lets you select whether or not the rec...

Page 188: ...unk Fax setting must be enabled Polling Security These settings are used for the public box Select the Polling Security to configure the settings Polling Security When performing polling memory see Restricting polling access polling security p 103 this setting is used to select whether any machine will be allowed to poll your machine or only machines that have been programmed in your machine Norma...

Page 189: ... settings Disable USB Scan Select whether or not scanning from a computer and scanning from the machine are disabled when a USB connection is used Default setting is No disabled New Default This is used to change the default settings for the original size resolution format and scanning exposure in B W mode For details see STORING SCANNING SETTINGS p 130 For details on each setting see the pages be...

Page 190: ... to access the Web pages Help can be clicked at the bottom of the menu frame to view information on the various function settings that can be configured remotely over the network from the machine s Web pages For the settings of each function see the explanations in Help 1 Open the Web browser on your computer Supported browsers Internet Explorer 6 0 or higher Windows Netscape Navigator 9 Windows F...

Page 191: ...nd page counts Out of paper and other warnings appear in red Device Configuration Shows what options are installed Network Status Shows the network status Information on General and TCP IP is shown on the respective pages 3 Data List Print You can print out the various settings that you have selected 4 Condition Settings Configure basic printer settings and printer language settings CONFIGURING TH...

Page 192: ...g the printer condition settings 2 Default Settings PCL PS Select the type of condition settings that you wish to configure 3 Settings The factory default settings are displayed Change the settings as desired by selecting from drop down lists and by directly entering settings For information on the settings see PRINTER CONDITION SETTINGS p 193 4 Submit Click to store the Web page settings in the m...

Page 193: ...e is longer in the vertical direction or Landscape when the image is longer in the horizontal direction Default Paper Size Letter Invoice Executive A4 B5 A5 This sets the default paper size used for printing Default Paper Type Standard Letter head Pre printed Pre punched Recycled Color Set the type of paper used for printing Default Resolution 600dpi 600dpi High Quality Set the printing resolution...

Page 194: ...d from among the internal fonts The factory default setting is 0 Courier Line Feed Code CR CR LF LF FF FF CR CR LF LF LF FF FF CR CR LF CR LF FF CR FF CR CR LF LF CR LF FF CR FF This specifies the line break code by means of a combination of the CR return code LF line break code and FF page break code The factory default setting is printing based on the transmitted code The setting can be changed ...

Page 195: ... mail the SMTP server settings must first be established p 203 Item Description Name Required Enter the name of the destination up to 36 characters Initial Optional Enter initial text for the destination maximum of 10 characters When the destination list is displayed in the destination control screen the initial text is used to group the destinations Custom Index Names can be assigned to the custo...

Page 196: ...ext is used to group the destinations Custom Index Names can be assigned to the custom indexes as desired p 191 allowing convenient grouping of destinations Drop down list Select a custom index for the destination to be stored User checkbox When this is selected the destination is stored in the user tab of the address book p 128 Hostname or IP Address required Enter the IP address or host name of ...

Page 197: ...nation list is displayed in the destination control screen the initial text is used to group the destinations Custom Index Names can be assigned to the custom indexes as desired p 191 allowing convenient grouping of destinations Drop down list Select a custom index for the destination to be stored User checkbox When this is selected the destination is stored in the user tab of the address book p 1...

Page 198: ...at you wish to use on the new machine repeat this procedure as needed If the information entered here differs from the information entered on the host computer transmission reception will not be possible For the settings see the following table Scan to Desktop destination information If you entered a host name in Hostname or IP Address you will need to enter the DNS server settings p 203 Item Desc...

Page 199: ...he destinations Custom Index Names can be assigned to the custom indexes as desired p 191 allowing convenient grouping of destinations Drop down list Select a custom index for the destination to be stored User checkbox When this is selected the destination is stored in the user tab of the address book p 128 Address es Required Select the address of each destination from the E mail list box Program...

Page 200: ... be printed Destination List Shows the information programmed in e mail FTP desktop and group destinations Print group list Shows only the information programmed in group e mail destinations To print the individual list click Print Individual List at the bottom of the destinations list To print the group list click Print Group List at the bottom of the destinations list If you attempt to delete a ...

Page 201: ...ator 1 Click Network Scanning in the menu frame The Network Scanning setup page appears 2 Select the scanner mode In the Enable Scanner Delivery to field click the checkbox so that a checkmark appears in the checkbox 3 Select the method for assigning a file name to a scanned image Select the method for assigning a file name to a scanned image In File Naming click the items that you wish to use in ...

Page 202: ...sword that you would like to establish and click the Submit button One password can be established for the administrator and one password can be established for users PROTECTING INFORMATION PROGRAMMED IN THE WEB PAGE Passwords p 204 3 Administrator Settings Setting changes can be prohibited and interface settings can be configured ADMINISTRATOR SETTINGS p 205 4 Status Message Configure parameters ...

Page 203: ...ns for Scan to Desktop LDAP server If mail addresses are managed on your network by an LDAP server the e mail addresses stored in the LDAP server can be used for Scan to E mail To allow the machine to use the e mail addresses in the LDAP server the LDAP server settings must be configured in the Web page 5 Click Quick Setup in the menu frame 6 Enter the required information in SMTP DNS and LDAP 7 W...

Page 204: ...Admin Password When establishing a password for the first time enter admin in Admin Password 3 Enter passwords in User Password and Admin Password A maximum of 7 characters and or numbers can be entered for each password passwords are case sensitive Be sure to enter the same password in Confirm Password as you did in New Password 4 When you have finished entering all items click Submit The entered...

Page 205: ...desired setting and make a selection for the setting in the screen that appears See ADMINISTRATOR SETTINGS for descriptions of the settings 3 Click Submit to store the entered information ADMINISTRATOR SETTINGS When YES NO appears in the Settings column YES is selected when a checkmark appears in the checkbox of the item and NO is selected when checkmark does not appear Default settings Fusing Con...

Page 206: ... Protocol to send e mail The following procedure is used to set up the e mail environment This must be done by the system administrator or other person familiar with the network 1 Click Services in the menu frame The Services Setup screen will appear 2 Click SMTP 3 Enter the information required to set up the e mail environment 4 Click Submit to store the entered information Item Settings Descript...

Page 207: ...pty toner and paper and trouble including paper misfeeds to specified destinations when such problems occur The destinations can be set for administrators and dealers respectively To set up the alert message follow the procedure below 1 Click Alerts Message in the menu frame The Alerts Message Setup screen will appear 2 Enter the destination addresses 3 Click Submit to store the entered informatio...

Page 208: ...re components covered by a GNU General Public License hereafter GPL a GNU Lesser General Public License hereafter LGPL or other license agreement Obtaining source code Some of the open source software licensors require the distributor to provide the source code with the executable software components GPL and LGPL include similar requirements For information on obtaining the source code for the ope...

Page 209: ...Typeface Corporation registered in the United States Patent and Trademark Office and may be registered in certain jurisdictions Clarendon Eurostile Helvetica Optima Palatino Stempel Garamond Times and Univers are trademarks of Heidelberger Druckmaschinen AG which may be registered in certain jurisdictions exclusively licenced through Linotype Library GmbH a wholly owned subsidiary of Heidelberger ...

Page 210: ...OPERATION GUIDE MXC300W US1 ...

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