Sharp FO-50 Operation Manual Download Page 91

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10. Troubleshooting

Problems and Solutions

Line error

Problem

Solution

LINE ERROR appears in
the display.

Try the transaction again. If the error persists, check
the following:

• Check the connection. The cord from the

TEL.

LINE

socket to the wall socket should be no longer

than two meters.

• Make sure there are no modem devices sharing the

same telephone line.

• Check with the other party to make sure their fax

machine is functioning properly.

• Have your telephone line checked for line noise.

• Try connecting the fax machine to a different

telephone line.

• If the problem still occurs, your fax machine may

need service.

all-Fo50A.book Page 90 Friday, October 1, 1999 5:32 PM

Summary of Contents for FO-50

Page 1: ...MODEL FO 50 FO 70 1 Installation 2 Sending Documents 3 Receiving Documents 4 Making Copies 5 Making Telephone Calls 6 Answering Machine Connection 7 Special Functions 8 Printing Reports and Lists 9 Maintenance 10 Troubleshooting ...

Page 2: ...for the year Ex 1999 6 Enter two digits for the hour 00 to 23 and two digits for the minute 00 to 59 7 When finished press Storing and Clearing Auto Dial Numbers 1 Press Display shows 2 Press 1 to store a number or 2 to clear a number 3 Enter a 2 digit Speed Dial number from 01 to 05 for Rapid Key Dialling or 06 to 40 for Speed Dialling If you are clearing a number go to Step 7 4 Enter the full fa...

Page 3: ...n the display points to the desired reception mode make sure the document feeder is empty RESOLUTION RECEPTIONMODE FAX TEL FAX TEL 05 NOV 10 30 A M TEL FAX A M TEL FAX 05 NOV 10 30 FAX TEL FAX TEL 05 NOV 10 30 A M TEL FAX A M TEL FAX 05 NOV 10 30 FAX mode The fax machine automatically answers on the set number of rings and receives the incoming document TEL mode Beep START RECEIVING TEL FAX mode T...

Page 4: ...ded replacement roll FO 20PRw 30 m Paper cutting method FO 50 Tear off by hand FO 70 Automatic cutter Modem speed 9600 bps with automatic fallback to lower speeds Transmission time Approx 15 seconds Resolution Horizontal 8 pels mm Vertical Standard 3 85 lines mm Fine Halftone 7 7 lines mm Super fine 15 4 lines mm Automatic document feeder 5 pages max 80 g m2 paper Haftone grayscale 64 levels Displ...

Page 5: ...etwork Compatibility ITU T CCITT G3 mode Input document size Automatic feeding Width 148 to 216 mm Length 140 to 297 mm Manual feeding Width 148 to 216 mm Length 140 to 600 mm Effective scanning width 210 mm max Effective printing width 210 mm max Contrast control Automatic Dark selectable Reception modes Fax Tel Fax Tel A M Copy function Yes Telephone function Yes cannot be used if power fails Po...

Page 6: ...vice personnel This machine must only be connected to a 230 240 V 50 Hz earthed 3 prong outlet Connecting it to any other kind of outlet may damage the machine Do not install or use the machine near water or when you are wet For example do not use the machine near a bath tub wash bowl kitchen sink or laundry tub in a wet basement or near a swimming pool Take care not to spill any liquids on the ma...

Page 7: ...inals unless the telephone line has been disconnected at the network interface Use caution when installing or modifying telephone lines Avoid using a telephone other than a cordless type during an elec trical storm There may be a remote risk of electric shock from lightning Do not use a telephone to report a gas leak in the vicinity of the leak The socket outlet must be installed near the equipmen...

Page 8: ...e equipment to an outlet on a different circuit to that which the receiver is connected Consult the dealer or an experienced radio TV technician for help For Australia The Ringer Equivalence Number REN for this equipment is written on the back of the machine The sum of all the Ringer Equivalence Numbers REN s on your telephone line should not exceed 3 to assure correct service from your telephone ...

Page 9: ...atible with all of Telecom s network services This equipment is not capable under all operating conditions of correct operation at the higher speeds for which it is designed Telecom will accept no responsibility should difficulties arise in such circumstances This equipment shall not be set up to make automatic calls to the Telecom 111 Emergency Service To avoid telephone charges for local calls b...

Page 10: ...mal Paper 20 Entering Your Name and Fax Number 24 Setting the Date and Time 28 Setting the Reception Mode 31 Volume Adjustment 33 2 Sending Documents 35 Transmittable Documents 35 Loading the Document 37 Adjusting the Resolution and Contrast 40 Sending a Fax by Normal Dialing 42 Sending a Fax by Automatic Dialling 44 3 Receiving Documents 56 Using TEL FAX Mode 56 Using FAX Mode 57 Using TEL Recept...

Page 11: ...unctions 74 Caller ID Requires Subscription to Service 74 Distinctive Ring Requires Subscription to Service 80 Blocking Reception of Unwanted Faxes 82 Polling Requesting a Fax Transmission 84 8 Printing Lists 86 9 Maintenance 88 10 Troubleshooting 90 Problems and Solutions 90 Messages and Signals 95 Clearing Paper Jams 97 Index 100 ...

Page 12: ...sing contact your dealer or retailer Before setting up make sure you have all of the following items Document tray Handset Handset cord Fax paper Sample roll Operation manual Telephone line cord Paper roll shims Paper shaft Adapter for Australia Adapter for New Zealand ...

Page 13: ...DE 1 2 3 6 5 4 7 8 9 0 1 7 4 5 6 10 11 12 8 9 13 2 3 2 14 TEL FAX A M Rapid Dial Keys Press one of these keys to dial a fax number automatically Display This displays messages and prompts during operation and programming FUNCTION key Press this key to select various special functions VOLUME key Press this key to adjust the volume of the speaker when the SPEAKER key has been pressed or the volume o...

Page 14: ...reference guide to the operation of your fax machine RESOLUTION RECEPTION MODE key When a document is in the feeder press this key to adjust the resolution for faxing or copying At any other time press this key to select the reception mode an arrow in the display will point to the currently selected reception mode SPEAKER key Press this key to listen to the line and fax tones through the speaker w...

Page 15: ...s Keep dust away from the machine Keep the area around the machine clear About condensation If the machine is moved from a cold to a warm place it is possible that condensation may form on the scanning glass preventing proper scanning of documents for transmission To remove the condensation turn on the power and wait approximately two hours before using the machine ...

Page 16: ... it on the handset rest The ends of the handset cord are identical so they will go into either socket Use the handset to make ordinary phone calls or to transmit and receive faxes manually Make sure the handset cord goes into the socket marked with a handset symbol on the side of the machine ...

Page 17: ...ove the tape and packing paper from the cutter unit 4 Flip down the front paper guide and then close the operation panel FO 50 FO 70 FO 50 FO 70 For FO 50 Remove the packing paper Note Do not peel off or bend this strip of film 1 Grasp the finger hold and pull up to open the operation panel ...

Page 18: ...tning or power surges we recommend that you install surge protectors for the power and telephone lines Surge protectors can be purchased at most telephone spe cialty stores Moving your fax and reconnecting Should it be necessary to move your fax to a new location first disconnect the telephone line cord before disconnecting the power cord When reconnecting it is necessary to connect the power cord...

Page 19: ...u are on a pulse dial line you must set the fax machine for pulse dialling Press the keys on the operation panel as follows 1 Press these keys The display will show 4 FUNCTION DIAL MODE 2 Press 1 to select tone dialling or 2 to select pulse dialling 1 2 or TONE PULSE 3 Press the STOP key to return to the date and time display STOP TEL LINE For Australia For New Zealand Note For all units installed...

Page 20: ...ing Machine Connection 1 Remove the seal covering the TEL SET socket 2 Connect the extension phone line to the TEL SET socket TEL SET TEL LINE Attaching the original document support Attach the original document support as shown below Important In New Zealand not all standard telephones and answering machines will respond to incoming ringing when connected to the extension socket of the equipment ...

Page 21: ...n the operation panel 2 Flip up the front paper guide The fax machine s print head creates text and images by applying heat to the thermal paper Your fax machine prints incoming faxes on a special kind of paper called thermal paper FO 50 Press the knob to make sure the front side of the metal guide is down ...

Page 22: ... side of the shims should face inwards toward each other YES NO Important The roll must be placed so that the leading edge of the paper unrolls as shown The paper is only coated on one side for printing If the roll is placed backwards the paper will come out blank after printing 5 Place the roll of thermal paper in the compartment making sure the ends of the rod fit into the notches on each side o...

Page 23: ... the paper comes out straight and then flip down the paper guide 6 Insert the leading edge of the paper into the slot as shown Continue to push the paper through the slot until it comes out the opening in the front of the machine FO 50 FO 70 ...

Page 24: ...ERMAL PAPER 30 m roll The use of any other paper may result in poor copy quality and excessive build up of residue on the head Handling thermal paper Do not unpack the paper until you are ready to use it It may become discoloured if It is stored at high humidity or high temperature It is exposed to direct sunlight It comes in contact with glue thinner or a freshly copied blueprint A rubber eraser ...

Page 25: ...8 9 0 TEL FAX A M 3 key key FUNCTION key STOP key START key Entering Your Name and Fax Number 1 Press these keys The display will show ENTRY MODE Once you enter this information it will appear on the cover sheet that is automatically included with each fax you send Before you can begin using your fax machine you must enter your name and fax telephone number You also need to set the date and time F...

Page 26: ...digits press the key If you make a mistake press the SPEED DIAL key to backspace and clear the mistake 5 Press the START key to enter the fax number in memory The display will show 3 Press the START key The display will show 2 Press the key twice The display will show OWN NUMBER SET ENTER FAX ENTER YOUR NAME START START Example 3 2 1 4 4 1 1 4 4 2 ...

Page 27: ...key press the SPEAKER key after entering the first letter The SPEAKER key moves the cursor forward and the HOLD SEARCH key moves the cursor backward To clear a mistake press the SPEED DIAL key To change case press the REDIAL key To select one of the following symbols press the key or the key repeatedly _ Cursor A dark square mark in the display that indicates where a number or letter will be enter...

Page 28: ...Entering Your Name and Fax Number 27 1 Installation 7 Press the START key The display will show DATE TIME SET 8 Press the STOP key to return to the date and time display START STOP ...

Page 29: ...s these keys The display will show DATE TIME SET The date and time appear in the display and reports and are printed at the top of every page you transmit GHI PQRS JKL ABC DEF MNO WXYZ TUV A B C D STOP COPY HELP START FUNCTION VOLUME SPEED DIAL REDIAL HOLD SEARCH SPEAKER RESOLUTION RECEPTIONMODE 1 2 3 6 5 4 7 8 9 0 TEL FAX E POLL TEL FAX A M 3 key key FUNCTION key STOP key START key FUNCTION 3 ...

Page 30: ...1 to 31 To correct a mistake press the SPEED DIAL key to move the cursor back to the mistake and then enter the correct number 5 Enter a two digit number for the month 01 for January 02 for February 12 for December etc Example January Example the 5th 6 Enter the year four digits Example 2000 3 Press the START key The currently set date will appear in the display START 0 1 0 5 9 0 5 2 0 2 0 0 ...

Page 31: ...the Date and Time 30 8 Press the START key to start the clock The display will show Note This fax machine is Year 2000 compliant 9 Press the STOP key to return to the date and time display START STOP STORE JUNK ...

Page 32: ...ls and receive incoming faxes TEL FAX mode This mode is convenient for receiving both faxes and voice calls When a call comes in the fax will detect whether it is a voice call including manually dialled fax transmissions or an automatically dialled fax If it is a voice call the fax will make a special ringing sound to alert you to answer If it is an automatically dialled fax transmission reception...

Page 33: ...ke sure the document feeder is empty No document FAX TEL FAX TEL 05 NOV 10 30 A M TEL FAX A M TEL FAX 05 NOV 10 30 FAX TEL FAX TEL 05 NOV 10 30 A M TEL FAX A M TEL FAX 05 NOV 10 30 RESOLUTION RECEPTION MODE key TEL FAX GHI PQRS JKL ABC DEF MNO WXYZ TUV A B C D E POLL STOP COPY HELP START FUNCTION VOLUME SPEED DIAL REDIAL HOLD SEARCH SPEAKER RESOLUTION RECEPTIONMODE 1 2 3 6 5 4 7 8 9 0 ...

Page 34: ... the desired level The display will show 3 Press the SPEAKER key once again to turn off the speaker Speaker 1 Press the SPEAKER key SPEAKER VOLUME key SPEAKER TEL FAX GHI PQRS JKL ABC DEF MNO WXYZ TUV A B C D STOP COPY HELP START FUNCTION VOLUME SPEED DIAL REDIAL HOLD SEARCH SPEAKER RESOLUTION RECEPTIONMODE 1 2 3 6 5 4 7 8 9 0 E POLL VOLUME SPEAKER HIGH SPEAKER MIDDLE SPEAKER LOW ...

Page 35: ... key RINGER OFF OK VOLUME START RINGER MIDDLE RINGER HIGH RINGER OFF OK RINGER LOW Silent ring fax detection system You can also set your fax machine to receive faxes silently but ring to alert you to a voice call To do so set the ringer volume to OFF and set the reception mode to TEL FAX When a voice call comes in a special ringer on the fax will ring Note that extension telephones will not ring ...

Page 36: ...weight The size and weight of documents that you can load in the document feeder depend on whether you load one page at a time or several pages at once Loading one page at a time Loading several pages at once Minimum size Maximum size Minimum weight Maximum weight Minimum size Maximum size Minimum weight Maximum weight 140 mm 148 mm 52 g m ...

Page 37: ...y before they pass through the document feeder All clips staples and pins must be removed from documents before loading in the feeder If these are not removed they may damage the machine Documents which are patched taped torn smaller than the mini mum size carbon backed easily smudged or have a slippery coated surface should be photocopied and the copy loaded in the feeder 4 mm 4 mm 5 mm 5 mm Lett...

Page 38: ...orce them in as this may cause double feed ing or jamming If your document consists of several large or thick pages which must be loaded one at a time insert each page into the feeder as the previous page is being scanned Insert gently to prevent double feeding 1 Adjust the document guides to the width of your document READY TO SEND 2 Place the document face down and push it gently into the docume...

Page 39: ...ine as explained in Sending a Fax by Normal Dialling Removing a document from the feeder Important Do not try to remove a document without opening the operation panel This may damage the feeder mechanism 1 Grasp the finger hold and pull up to open the operation panel If you need to remove a document from the feeder open the operation panel RESOLUTION RECEPTIONMODE ...

Page 40: ...Loading the Document 39 2 Sending Documents 3 Close the operation panel Press down on both front corners of the panel to make sure it clicks into place 2 Remove the document ...

Page 41: ...This setting gives you the fastest and most economical transmission FINE Use FINE for documents containing small letters or fine drawings SUPER FINE Use SUPER FINE for documents containing very small letters or very fine drawings HALF TONE Use HALF TONE for photographs and illustrations The original will be reproduced in 64 shades of gray AUTO Use AUTO for normal documents DARK Use DARK for faint ...

Page 42: ...rough the list of resolution settings the contrast setting AUTO will appear next to each resolution setting The second time you move through the list the contrast setting DARK will appear STANDARD AUTO FINE AUTO SUPER FINE AUTO HALF TONE AUTO STANDARD DARK FINE DARK SUPER FINE DARK HALF TONE DARK Note In order to transmit in SUPER FINE resolution the receiving fax machine must also have that resol...

Page 43: ...u pressed the SPEAKER key you must pick up the handset to talk Normal Dialling allows you to listen to the line and make sure the other fax machine is responding 1 Load the document s The display will show 2 Pick up the handset or press the SPEAKER key Listen for the dial tone READY TO SEND 3 Dial the number of the receiving machine by pressing the number keys Example or SPEAKER 3 2 2 4 5 6 7 Set ...

Page 44: ...k up the handset to speak with them This causes the receiving machine to issue a reception tone Using the REDIAL key You can press the REDIAL key to redial the last number dialled To send a document press the START key when you hear the fax tone after the connection is made Note that the speaker is automatically activated when you press the REDIAL key 5 When you hear the reception tone press the S...

Page 45: ...e When you store a fax or telephone number you select a two digit Speed Dial number for it Forty Speed Dial numbers are available Speed Dial numbers 01 through 05 are for Rapid Key one touch Dialling A SPEED DIAL Speed Dial numbers 06 through 40 are for dialling with the SPEED DIAL key START Rapid Keys SPEED DIAL key 0 6 TEL FAX GHI PQRS JKL ABC DEF MNO WXYZ TUV A B C D E POLL STOP COPY HELP START...

Page 46: ...mber keys 01 to 05 for Rapid Key Dialling 06 to 40 for Speed Dialling 4 Enter the fax or voice number by pressing the number keys Note A space cannot be entered To clear a mistake press the SPEED DIAL key If a pause is required between any of the digits to access a special service or an outside line press the REDIAL key The pause will appear as a hyphen Several pauses can be entered in a row 3 FUN...

Page 47: ... If you don t want to enter a name go directly to Step 7 Example SHARP 77777 444 22 7777 77 To clear a mistake press the SPEED DIAL key To enter two letters in succession that require the same key press the SPEAKER key after entering the first letter START A B C D E F G H I J K L M N O P Q R S T U V W X Y Z SPACE 7 Press the START key START ...

Page 48: ... To use this number to dial see Chain Dialling in Chapter 5 Making Telephone Calls Note An area code or access code stored in a Rapid Key or Speed Dial number can only be used if the handset is lifted or the SPEAKER key is pressed before dialling 2 Press 2 to select CLEAR 3 Enter the Speed Dial number that you want to clear by pressing the number keys STOP FAX TEL MODE 1 SET 2 CLEAR 2 0 1 Example ...

Page 49: ...u want to make changes in Step 3 and then change the number and or name when they appear in the display in Steps 4 and 6 Step 3 or START STOP Note The fax machine uses a lithium battery to keep automatic dialling numbers and other programmed data in memory when the power is turned off Battery power is consumed primarily when the power is off With the power kept continuously off the life of the bat...

Page 50: ...red the fax number will appear If the name or number is incorrect press the STOP key The document will be automatically transmitted once the connection is established Rapid Key Dialling If the number you want to dial has been stored for Automatic Dialling as a Speed Dial number from 01 to 05 you can dial it by pressing the corresponding Rapid Key 1 Load the document s The display will show Example...

Page 51: ...ess the SPEED DIAL key and then enter the Speed Dial number by pressing the numeric keys To enter numbers 1 through 9 first enter 0 and then the number Example START READY TO SEND Set the resolution and or contrast if desired RESOLUTION RECEPTIONMODE 3 Check the display If the name or number shown is correct press the START key If not press the STOP key and then repeat Step 2 SPEED DIAL 0 9 ...

Page 52: ...tion and or contrast if desired RESOLUTION RECEPTIONMODE 2 Enter the number of the receiving machine by pressing the numeric keys If a pause is required between any of the digits to access a special service or an outside line press the REDIAL key The pause will appear as a hyphen Several pauses can be entered in a row 3 2 2 4 5 6 7 3 Check the display If the number of the receiving machine shown i...

Page 53: ...or contrast if desired 2 Press the HOLD SEARCH key and then the 1 key READY TO SEND RESOLUTION RECEPTIONMODE 3 Enter the first letter of the stored name by pressing the appropriate number key the key below the marked letter one or more times until the letter appears in the display If the name begins with a special character or number press 1 If you don t remember the first letter go to Step 4 you ...

Page 54: ...n alphabetical order in the list If no names numbers have been stored at all NO DATA will appear 5 Press the START key The document will be automatically transmitted once the connection is established Automatic redialling If you use automatic dialling including Direct Keypad Dialling and the line is busy the fax machine will automatically redial the number The fax machine will make 2 redialling at...

Page 55: ...printed follow the steps below The Transaction Report cannot be printed on demand 1 Press these keys The display will show 2 Press a number from 1 to 4 to select the condition for printing ALWAYS PRINT A report will be printed after each transmission reception or error ERROR PRINT A report will be printed only when an error occurs SEND ONLY A report will be printed after each transmission NEVER PR...

Page 56: ...ician check your power lines JAM A problem with the paper or original document occurred Make sure the paper or document is loaded properly Make sure the operation panel is shut securely NO PAPER You ran out of paper during reception COM E 0 to COM E 7 A telephone line error prevented the transaction See Line Error in Chapter 10 CANCEL Transmission was cancelled because the STOP key was pressed no ...

Page 57: ... a voice call or manually dialled fax it will make a ringing sound called pseudo ringing for 30 seconds to alert you to answer If you don t answer within this time your fax will send a fax tone to the other machine to allow the calling party to send a fax manually if they desire Note Only the fax will alert you to voice calls or manually dialled faxes by pseudo ringing An extension phone connected...

Page 58: ...two rings and receive incoming faxes 2 rings Fax reception RESOLUTION RECEPTIONMODE If you pick up the handset before the machine answers you can talk to the other party and or receive a document as explained in Using TEL mode To select FAX mode press the RESOLUTION RECEPTION MODE key until the arrow in the display points to FAX FAX TEL A M TEL FAX ...

Page 59: ...ing calls in FAX and FAX TEL modes Any number from 2 to 4 can be selected 1 Press these keys The display will show 2 Enter the desired number of rings any number from 2 to 4 The display will show 4 FUNCTION STOP 3 Press the STOP key to return to the date and time display TEL FAX REMOTE NUMBER OF RINGS ENTER 2 4 2 Example 3 rings 3 ...

Page 60: ...EPTIONMODE FAX TEL A M TEL FAX When the reception mode is set to TEL you must answer all calls by picking up the fax machine s handset or an extension phone connected to the same line Answering with the fax s handset Beep To select TEL mode press the RESOLUTION RECEPTION MODE key until the arrow in the display points to TEL Note If you have set the Fax Signal Receive setting to NO press the START ...

Page 61: ...king Press your START key before the sender presses their Start key When RECEIVING appears in the display hang up Answering with an extension phone 1 Answer the extension phone when it rings 2 If you hear a soft fax tone wait until your fax responds the extension phone will go dead then hang up Beep Phone goes dead START RECEIVING ...

Page 62: ...its feeder If you have set the Fax Signal Receive setting to NO press 5 and on the extension phone to begin reception In New Zealand not all standard telephones and answering machines will respond to incoming ringing when connected to the socket of the equipment 5 Changing the number for remote fax activation If desired you can use a number other than 5 to activate fax reception from an extension ...

Page 63: ...ine you must turn this function off in order to prevent your fax from mistakenly attempting to receive documents from the computer fax modem Follow the steps below to change the setting 1 Press these keys The display will show 4 FUNCTION FAX SIGNAL RX 2 Press 1 to turn on the function or 2 to turn it off 1 2 or YES NO 3 Press the STOP key to return to the date and time display STOP 3 Press the STO...

Page 64: ...an use this function to make a sample copy of a document before faxing to see if the resolution or contrast needs adjustment 1 Load the document The display will show If desired adjust the resolution and or contrast READY TO SEND RESOLUTION RECEPTIONMODE 2 Press the COPY HELP key COPY HELP ...

Page 65: ... dial tone 2 Dial the number using one of the following methods Normal Dialling Enter the full telephone number with the numeric keys Rapid Key Dialling Press the appropriate Rapid Key Speed Dialling Press the SPEED DIAL key and enter the 2 digit Speed Dial number with the numeric keys 3 Speak with the other party when they answer If you pressed the SPEAKER key pick up the handset to talk or SPEAK...

Page 66: ... example if you have stored an area code or an access code for a special service in a Rapid Key you can press the Rapid Key for that area code or access code then dial the remainder of the number by pressing a Rapid Key pressing number keys or pressing the SPEED DIAL key and entering a two digit Speed Dial number Searching for an auto dial number You can use the HOLD SEARCH key to search for a Rap...

Page 67: ...ARCH key When this is done they cannot hear you You can put the handset back in the cradle without breaking the connection When you are ready to speak with them again pick up the handset If you did not put the handset back in the cradle press the HOLD SEARCH key again to resume conversation ...

Page 68: ...ocket This will allow you to receive both voice messages and faxes when you are out 1 Remove the seal covering the TEL SET socket 2 Connect the answering machine s telephone line socket to the TEL SET socket If desired you can connect an extension phone to your answering machine s extension phone socket TEL SET TEL LINE To answering machine s telephone line socket ...

Page 69: ...ws Hello You ve reached the ABC company No one is available to take your call right now Please leave a message after the beep or press your facsimile Start key to send a fax Thank you for calling Try to keep the length of the message under 10 seconds If it is too long you may have difficulty receiving faxes sent by automatic dialing If your outgoing message must be longer than 10 seconds leave a p...

Page 70: ...l be answered by your answering machine and its outgoing message will play Voice callers can leave a message During this time your fax will quietly monitor the line If your fax detects a fax tone or a duration of silence greater than four seconds it will take over the line and begin reception When you return and turn off your answering machine be sure to change the reception mode back to FAX TEL F...

Page 71: ...depending on the disconnect time of your answering machine Some answering machines may have unusually fast disconnect times equal to or very slightly less than 4 seconds which means that the answering machine may disconnect the line before fax reception can begin In this case try a Quiet Detect Time setting of about 3 seconds If the fax machine is interrupting callers before they can leave a messa...

Page 72: ...ress these keys QUIET DETECT TM 2 Enter a number from 01 to 10 or enter 00 to turn off the function FUNCTION 3 Press the STOP key to return to the date and time display STOP Example 0 5 4 To change the setting follow the steps below The display will show ...

Page 73: ...machine is not turned on This function has been turned off at the factory If you want to turn it on follow the steps below Note When this function is turned on make sure that the answering machine is set to answer on 4 rings or less If it isn t the fax will always answer first preventing callers from leaving voice messages 1 Press these keys 2 Press 1 to turn on the function or 2 to turn it off FU...

Page 74: ...e this setting to delay the start of silence detection so that the pause will not cause the fax to take over the line Quiet Detect Start Timing has been set to 5 seconds at the factory To change the setting follow the steps below As general guide the delay time should be slightly longer than the pause before the outgoing message 1 Press these keys 2 Press a number from 00 to 15 FUNCTION 3 Press th...

Page 75: ...lay the name and number of the caller while the fax rings Important To use this function you must subscribe to a caller identification service from your telephone company Your fax may not be compatible with some caller identification ser vices 1 Press these keys The display will show 2 Press the key once The display will show 4 FUNCTION CALLER ID 1 YES 2 NO OPTION SETTING PRESS OR ...

Page 76: ...turn on Caller ID or 2 to turn it off The display will show 1 2 or YES NO 4 Press 1 if you are in Australia or 2 if you are in New Zealand NUMBER OF RINGS STOP 5 Press the STOP key to return to the date and time display 1 2 or AUSTRALIA NEW ZEALAND ...

Page 77: ...er s number Display messages One of the following messages will appear while the fax rings if caller information is not available NO SERVICE No caller information was received from your telephone company Make sure that the telephone company has activated your service CALLER ID ERROR Noise on the telephone line prevented reception of caller information OUT OF AREA The call was made from an area whi...

Page 78: ...alls each new call will delete the old est call Follow the steps below to view the Caller ID List in the display If desired you can immediately dial a number when it appears 1 Press these keys The display will show REVIEWING CALLS HOLD SEARCH 2 2 Press the key to scroll through the list from the most recent call or the key to scroll through the list from the oldest call or START 3 If you want to d...

Page 79: ... 0 key while the call appears in the display If you want to delete all calls from the list hold the 0 key down for at least 3 seconds while you are viewing any number in the list Priority Call If desired you can set your fax to make a special ringing sound when you receive a call from a designated phone number This lets you know immediately who is calling without having to look at the display To u...

Page 80: ... function described in Blocking Reception of Unwanted Faxes in this chapter to block voice calls as well as fax receptions the Anti Junk Fax function normally only blocks faxes In this case when a voice call or a fax transmission comes in from a number you have specified as a Junk Number your fax will break the connection as soon as it receives the calling phone number from the caller ID service b...

Page 81: ...ial ringing sound then answer automatically and begin reception after the Number of Rings setting the factory setting is 2 rings When your voice number is dialled the fax machine will signal the call with the normal ringing sound to let you know that you must answer personally The factory setting is NO If set to YES both Australian Fax Duet and New Zealand FaxAbility Distinctive Ring are supported...

Page 82: ...Ring or 2 to turn it off The display will show 5 Set the reception mode to FAX 4 Press the STOP key to return to the date and time display FAX SIGNAL RX STOP 1 2 or YES NO RESOLUTION RECEPTIONMODE FAX TEL A M TEL FAX 2 Press these keys The display will show DISTINCTIVE RING ...

Page 83: ...s shown below Up to five numbers can be entered in the Anti Junk Number List To clear a number from the Anti Junk Number List you need to know the 1 digit number which identifies it If you have forgotten this number print out the Anti Junk Number List as explained in Chapter 7 1 Press these keys The display will show 2 Press the key twice The display will show 3 Press 1 to enter a number in the An...

Page 84: ... number that you will enter in the next step Clearing Enter the 1 digit number that identifies the fax number you want to clear and go to Step 6 5 Enter the fax number 7 Return to Step 3 to enter or clear another fax number or press the STOP key to return to the date and time display 6 Press the START key 1 Step 3 or Example Example 3 2 2 4 5 6 7 START STOP ...

Page 85: ...receiving fax machine not the transmitting fax machine initiates the transmission To use the polling function you must first set Rapid Key E POLL for use as a polling key When Rapid Key E POLL is set as a polling key it cannot be used for Rapid Key dialling 1 Press these keys The display will show 2 Press 1 to turn on the function or 2 to turn it off FUNCTION 3 Press the STOP key to return to the ...

Page 86: ...key and enter a 2 digit Speed Dial number Enter the full number using the numeric keys 2 Press Rapid Key E POLL If you used the handset replace it when POLLING appears in the display Reception will begin Example E POLL 2 5 8 GHI JKL MNO TUV WXYZ PQRS ABC DEF 1 4 7 3 6 9 Requesting transmission Note Rapid Dial Keys cannot be used for polling To dial a Rapid Dial location press the SPEED DIAL key an...

Page 87: ...he Anti Junk Number List showing the numbers you are blocking To print a list follow the steps below 1 Press the FUNCTION key and 2 The display will show 2 Press the key to select the Anti Junk Number List or the key to select the Telephone Number List FUNCTION 2 LISTING MODE 3 Press the START key to print the list or JUNK TELEPHONE START ...

Page 88: ...sts 87 8 Printing Lists Telephone Number List This list shows the fax numbers that have been programmed for automatic dialling Anti Junk Number List This list shows the numbers from which reception is not allowed ...

Page 89: ...en the operation panel 3 Wipe the scanning glass and rollers with a cotton pad Make sure that all dirt and stains such as correcting fluid are removed as dirt will cause vertical lines on transmitted images and copies If necessary wipe with denatured alcohol Adhesive cellophane tape is useful for removal of debris from the rollers Scanning glass 2 Flip up the green levers on each side of the white...

Page 90: ...aning the housing Wipe the external parts and surface of the machine with a dry cloth Caution Do not use benzene or thinner These solvents may damage or discolor the machine 4 Flip down the green levers on each side of the white roller 5 Flip up the front paper guide and wipe the roller under it 6 Flip down the front paper guide ...

Page 91: ...rd from the TEL LINE socket to the wall socket should be no longer than two meters Make sure there are no modem devices sharing the same telephone line Check with the other party to make sure their fax machine is functioning properly Have your telephone line checked for line noise Try connecting the fax machine to a different telephone line If the problem still occurs your fax machine may need ser...

Page 92: ...e line cord in Connnections in Chapter 1 The power is on but no transmission takes place Make sure that the receiving machine has paper Make sure that the telephone line cord is plugged into the TEL LINE socket and not the TEL SET socket If the receiving machine is in manual mode with no attendant reception will not be possible Check the display for error messages Pick up the handset and check for...

Page 93: ...transmitting machine Make a copy or print a report to confirm the printing ability of your machine Make sure that the thermal paper is properly loaded in your fax machine If the roll has been loaded backwards nothing will be printed The received document is faint Ask the other party to send higher contrast documents If the contrast is still too low your fax machine may need service Make a copy or ...

Page 94: ...the power and let it cool down Answering machine connection Problem Solution The answering machine connection does not operate properly Make sure your fax machine s reception mode is set to A M Make sure your fax machine s TEL LINE socket is connected to the wall socket Make sure your fax machine s TEL SET socket is connected to your answering machine s telephone line socket not the answering mach...

Page 95: ... if the reception mode is set to A M To prevent interruption on a tone dial extension phone press any three keys on the extension phone after answering Note Do not enter the code to activate fax reception No reception occurs when polling is attempted Make sure you have not run out of paper Make sure the transmitting machine is in automatic reception mode If the transmitting machine has polling sec...

Page 96: ...key again to take the other party off hold LINE BUSY This appears if you attempt to send a fax by automatic dialing and the line is busy or the receiving fax machine doesn t answer even after automatic redialing Press the STOP key to clear the message LINE ERROR Transmission or reception was not successful Press the STOP key to clear the message and then try again If the error persists see Line Er...

Page 97: ...is busy or the receiving fax machine does not answer Your fax machine will automatically reattempt the call See Automatic Redialling in Sending a Fax by Automatic Dialling in Chapter 2 SEARCH DIAL The HOLD SEARCH key has been pressed Press or to search for an automatic dialling number or press the STOP key to return to the date and time display See Searching for an auto dial number in Sending a Fa...

Page 98: ...rs in the display first try pressing the START key If the document doesn t feed out open the operation panel and remove it Important Do not try to remove a document without first releasing it as explained below This may damage the feeder mechanism 1 Grasp the finger hold and pull up to open the operation panel 3 Remove the document 2 Flip up the green levers on each side of the white roller ...

Page 99: ... corners of the panel to make sure it clicks into place Clearing jammed paper If the thermal paper jams PAPER JAMMED will appear in the display Follow the steps below to clear the jam 1 Grasp the finger hold and pull up to open the operation panel 4 Flip down the green levers on each side of the white roller ...

Page 100: ...roper loading Be sure to care fully follow the instructions for paper loading given in Loading the Thermal Paper in Chapter 1 3 Remove the paper roll FO 70 Remove any cut pieces of paper from the paper compartment FO 50 4 Cut off the wrinkled part of the paper FO 70 2 Flip up the front paper guide ...

Page 101: ...5 Document maximum scanning size 36 F Fax Ability Distinctive Ring 80 Fax Duet Distinctive Ring 80 FAX reception mode 31 57 Fax Signal Receive 62 H Halftone setting 40 Handset 15 Hold 66 Housing cleaning 89 J Jams clearing 97 99 L Letters entering 26 Line error 90 Loading paper 20 23 Loading the document 37 N Normal Dialing 42 64 Number of rings in FAX reception mode 58 O Original document support...

Page 102: ... 88 S Scanning glass cleaning 88 Search Dial 52 65 Sender s name and number entering 24 27 Speaker volume 33 Speed Dialing 50 64 T TEL reception mode 31 59 TEL LINE jack 18 TEL FAX reception mode 56 Tel Fax Remote Number 61 Telephone line cord 18 Telephone Number List 87 Thermal paper 20 23 Time setting 28 ...

Page 103: ...TY LTD A C N 003 039 4051 Huntingwood Drive Huntingwood Blacktown N S W 2148 SHARP CORPORATION OF NEW ZEALAND LIMITED Cnr Mahunga Drive Hastie Ave Mangere Bridge Auckland New Zealand SHARP CORPORATION PRINTED IN THAILAND TINSE4028XHZZ ...

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Sharp FO-50, Operation Manual

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