E-13
Troubleshooting chart
General
■
Symptom
Possible cause
The clock is not
set to the correct
time.
●
Did a power failure occur?
Reset the clock. (Refer page
11)
●
When a button is
pressed, the unit
does not respond.
●
Set the unit to the power
stand-by mode and then turn
it back on.
If the unit still malfunctions,
reset it. (Refer page 14)
●
●
No sound is
heard.
●
Is the volume level set to
“MIN”?
Are the headphones
connected?
Are the speaker wires
disconnected?
●
●
●
Many potential problems can be resolved by the owner
without calling a service technician. If something is wrong
with this product, check the following before calling your
authorized SHARP dealer or service center.
Symptom
Possible cause
The remote control
does not operate.
●
Is the AC power lead of the
unit plugged in?
Is the battery polarity
correct?
Is the battery dead?
Is the distance or angle
incorrect?
Does the remote control
sensor receive strong light?
●
●
●
●
●
Remote control
■
CD player
■
Symptom
Possible cause
Playback does
not start.
Playback stops
in the middle or
is not performed
properly.
●
●
Is the disc loaded upside
down?
Does the disc satisfy the
standards?
Is the disc distorted or
scratched?
●
●
●
Playback sounds
are skipped, or
stopped in the
middle of a track.
●
Is the unit located near
excessive vibrations?
Is the disc very dirty?
Has condensation formed
inside the unit?
●
●
●
Tuner
■
Symptom
Possible cause
The radio makes
unusual noises
continuously.
●
Is the unit placed near the TV
or computer?
Is the FM aerial placed
properly?
Move the aerial away from
the AC power lead if it is
located nearby.
●
●
USB
■
Symptom
Possible cause
Device cannot be
detected.
●
Is there any MP3/WMA fi le
available?
Is the device properly
connected?
Is it an MTP device?
Does the device contain
AAC fi le only?
●
●
●
●
Playback does not
start.
●
Is it a copyright protected
WMA fi le?
Is it a false MP3 fi le?
●
●
Wrong time display.
Wrong fi le name
display.
●
●
Is Variable Bitrate fi
le
being played back?
Is the File Name written
in Chinese or Japanese
characters?
●
●
Condensation
■
Sudden temperature changes, storage or operation in an
extremely humid environment may cause condensation
inside the cabinet (CD pickup, etc.) or on the transmitter
on the remote control. Condensation can cause the unit
to malfunction. If this happens, leave the power on with no
disc in the unit until normal playback is possible (about 1
hour). Wipe off any condensation on the transmitter with a
soft cloth before operating the unit.
Before transporting the unit
■
Remove all CDs from the unit. Make sure there is no CD
in the disc tray. Then, set the unit to the power stand-by
mode. Carrying the unit with discs left inside can damage
the unit.
If problem occurs
■
When this product is subjected to strong external
interference (mechanical shock, excessive static electricity,
abnormal supply voltage due to lightning, etc.) or if it is
operated incorrectly, it may malfunction.
If such a problem occurs, do the following:
Set the unit to the stand-by mode and turn the power
on again.
If the unit is not restored in the previous operation,
unplug and plug in the unit again, and then turn the
power on.
Note:
If neither operation above restores the unit, clear all the
memory by resetting it.
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Summary of Contents for CP-DAB1H
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