Sharp AL 1551CS - B/W Laser - All-in-One Page 73 Operation Manual Download | Manualshive

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8

Chapter 8

8

Problems related to general use of the machine, the copy function, and software
setup are explained here. Be sure to check the problem carefully before calling for
service, as many problems can be solved by the user.
If you are unable to solve the problem, turn off the main switch, unplug the power
cord from the outlet, and contact your dealer.

DISPLAY MESSAGES

When the following indicators light up or blink on the operation panel or the following
alphanumeric codes appear in the display, solve the problem immediately referring
to both the table below and the indicated page.

For problems related to the printer and scanner functions, see the
online manual.

Be sure to use only genuine SHARP parts and supplies.

Indication

Cause and remedy

Page

Lamp indicator

Display

Tray
location
indicator

Blinks

BYPASS : ADD
PAPER

The indicated paper tray is not
attached, is attached incorrectly, or has
run out of paper.

19

TRAY * : ADD
PAPER
CLOSE PAPER
TRAY *

Error
indicator

Blinks

CLEAR PAPER
JAM

A paper misfeed has occurred.
Remove the misfeed as explained in
"MISFEED REMOVAL".

80

SPF/RSPF JAM.
FRONT OR SIDE
COVER OPEN.
CLOSE COVERS.

The cover is open. Close the cover.

-

CLOSE THE SPF/
RSPF COVER.

The RSPF cover is open. Close the RSPF
cover.

83

REPLACE THE TD
CARTRIDGE.

The toner cartridge is empty. Replace
the toner cartridge with a new cartridge.
(When the indicator blinks, the machine
does not operate.)

85

SYSTEM ERROR
[XX - XX] REFER
TO USER GUIDE

When [L1-00] appears, the scan head
locking switch is locked. Turn off the
power, release the scan head locking
switch, and turn the power back on.

13

The machine will not function. Turn the
power switch off, remove the power cord
from the outlet, and contact our
Technical Assistance Department at 1-
(630)378-3590 in the USA or 905-568-
7140 in Canada.

-

Note

Note

TROUBLESHOOTING AND
MAINTENANCE

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Summary of Contents for AL 1551CS - B/W Laser - All-in-One

Page 1: ... Page PREPARATIONS LOADING PAPER MAKING COPIES SETTING UP THE SOFTWARE PRINTER SCANNER FUNCTIONS USER SETTINGS TROUBLESHOOTING AND MAINTENANCE 9 18 24 40 59 64 71 92 CONVENIENT COPY FUNCTIONS 30 APPENDIX AL 1651CS AL 1661CS MODEL AL 1651CS AL 1661CS ...

Page 2: ...te Zip Telephone To obtain service or to obtain product literature accessories or supplies please call 1 630 378 3590 in the USA or 905 568 7140 in Canada For customer assistance please visit http www sharpusa com for USA or http www sharp ca for Canada on the World Wide Web or call 1 630 378 3590 for USA Do not make copies of anything which is prohibited from copying by law The following items ar...

Page 3: ...g special paper 21 CHANGING A TRAY S PAPER SIZE SETTING 23 3 MAKING COPIES NORMAL COPYING 24 MAKING A COPY DARKER OR LIGHTER 27 REDUCTION ENLARGEMENT ZOOM 28 SELECTING THE TRAY 29 4 CONVENIENT COPY FUNCTIONS AUTOMATIC TWO SIDED COPYING 30 SORT COPY 33 COPYING MULTIPLE ORIGINALS ONTO A SINGLE SHEET OF PAPER 2 IN 1 copy 35 CREATING MARGINS WHEN COPYING Margin shift 38 5 SET UP THE SOFTWARE SOFTWARE ...

Page 4: ...LINE MANUAL 63 7 USER SETTINGS USER PROGRAMS 64 SELECTING A SETTING FOR A USER PROGRAM 69 8 TROUBLESHOOTING AND MAINTENANCE DISPLAY MESSAGES 71 TROUBLESHOOTING THE MACHINE 73 PROBLEMS DURING SETUP THE SOFTWARE 77 MISFEED REMOVAL 80 TD CARTRIDGE REPLACEMENT 85 DRUM CARTRIDGE REPLACEMENT 86 CHECKING THE TOTAL COUNT AND DRUM CARTRIDGE LIFE 87 CLEANING THE MACHINE 88 ABOUT SUPPLIES AND OPTIONS 91 9 AP...

Page 5: ...le for consecutive holidays turn the power switch off and remove the power cord from the outlet When moving the machine be sure to turn the power switch off and remove the power cord from the outlet Do not cover the machine with a dust cover cloth or plastic film while the power is on Doing so may prevent heat radiation damaging the machine Use of controls or adjustments or performance of procedur...

Page 6: ...rface green portion of the drum cartridge Doing so will damage the surface of the cartridge causing smudges on copies Trademark acknowledgements Microsoft Windows operating system is a trademark or copyright of Microsoft Corporation in the U S A and other countries Windows 95 Windows 98 Windows Me Windows NT 4 0 Windows 2000 and Windows XP are trademarks or copyrights of Microsoft Corporation in t...

Page 7: ...s produced within the unit during operation The emission level is insufficient to cause any health hazard Note The present recommended long term exposure limit for ozone is 0 1ppm 0 2mg m3 calculated as an 8hr time weighted average concentration However since the small amount that is emitted may have an objectionable odor it is advisable to place the unit in a ventilated area The Environmental Cho...

Page 8: ...ferent depending on the model and options installed however the basic operations are the same Where AL XXXXCS appears in this manual please substitute the name of your model for XXXXCS For the name of your model see the operation panel on the machine Illustrations of driver screens and other computer screens show the screens that appear in Windows XP Home Edition Some of the names that appear in t...

Page 9: ...mages such as monochrome photos and color photos Enhanced copying features Zoom copies can be made from 25 to 400 in increments of 1 When the RSPF is being used the zoom copy ratio range is 50 to 200 Continuous copying of up to 99 copies is possible Sets of output can be offset from each other for easy separation offset function Sorting by sets is possible without the need for a sorter or other sp...

Page 10: ...r function The accompanying scanner driver can be installed and the machine connected to a computer using a USB cable to enable use as a scanner Environment and people friendly design Preheat mode and auto power shut off mode are provided to reduce power consumption when the machine is not in use A universal design has been implemented in the product whereby the height of the operation panel and s...

Page 11: ...rations are the same Document glass Paper output tray extension Operation panel Power switch Front cover Handles Paper tray Power cord Side cover Fusing unit release lever Side cover open button Transfer charger Bypass tray paper guides Charger cleaner Paper output tray Note Interface TD cartridge Drum cartridge RSPF Exit area Reversing tray 2 3 4 1 5 7 6 8 9 10 11 13 14 15 USB port LAN port Bypas...

Page 12: ...lights up when an original is placed in the RSPF Error indicator This lights steadily or blinks when a paper misfeed or other error occurs TRAY SELECT key Use to select the paper tray that has the desired paper for copying Tray location indicator Indicates the selected paper tray The indicator blinks when the tray is out of paper or is not closed MENU key Press this key to select the paper size fo...

Page 13: ...ning is possible To begin copying press the START key The START key is also pressed to return to normal operation from auto power shut off mode CLEAR ALL key This returns all functions to the default settings When pressed in a setting menu this returns the settings and display to the initial state Shows the current copy ratio Shows the selected paper size Shows the number of copies that has been e...

Page 14: ...is missing or damaged contact our Technical Assistance Department at 1 630 378 3590 in the USA or 905 568 7140 in Canada If the machine does not function properly during setup or use or if a function cannot be used see TROUBLESHOOTING AND MAINTENANCE p 71 Note Drum cartridge installed in machine Operation manual Software CD ROM TD cartridge ...

Page 15: ... of tape shown in the illustration below and then open the RSPF and remove the protective materials Take out the bag containing the TD cartridge 3 Release the scan head locking switch The scan head locking switch is under the document glass If the switch is locked the machine will not operate Unlock the switch as shown below Lock Unlock Grasp here and turn in the direction of the arrow ...

Page 16: ...ine by pulling the strings upward one at a time 3 Press gently on both sides of the front cover to open the cover 4 Remove the TD cartridge from the bag Remove the protective paper Hold the cartridge on both sides and shake it horizontally four or five times Hold the tab of the protective cover and pull the tab to your side to remove the cover CAUTION tape Protective pins 4 or 5 times ...

Page 17: ... the round projections near the side cover open button 7 Ensure that the power switch of the machine is in the OFF position Plug the other end of the power cord into the nearest outlet When closing the covers be sure to close the front cover securely and then close the side cover If the covers are closed in the wrong order the covers may be damaged Lock release button Note ...

Page 18: ...ttings when it is first turned on when the CLEAR ALL key is pressed or when no keys are pressed for the preset AUTO CLEAR time following the end of a copy job When the machine reverts to the initial settings all settings and functions selected to that point are canceled The AUTO CLEAR can be changed in the user programs p 64 If you use the machine in a country other than the country where the mach...

Page 19: ...splay shows a message indicating that the machine is in preheat mode however the keys on the operation panel can be used Normal operation automatically resumes when a key on the operation panel is pressed an original is placed a print job is received Auto power shut off mode This function automatically switches the machine to a state that consumes even less power than preheat mode if the set durat...

Page 20: ...ls or stamps attached These will damage the machine 3 When loading paper larger than 8 1 2 x 11 A4 size do not use paper of weight greater than 28 lbs 105 g m2 Paper tray type Paper type Size Weight Capacity Paper tray Standard paper Recycled paper 5 1 2 x 8 1 2 Invoice 8 1 2 x 11 Letter 8 1 2 x 13 Foolscap 8 1 2 x 14 Legal 15 lbs to 21 lbs 56 g m2 to 80 g m2 250 sheets 1 The paper should not exce...

Page 21: ...ine Before using special paper contact a SHARP service center Before using other than SHARP recommended paper make a test copy to see if the paper is suitable LOADING THE PAPER TRAY 1 Raise the handle of the paper tray and pull the paper tray out until it stops 2 Remove the pressure plate lock Rotate the pressure plate lock in the direction of the arrow to remove it while pressing down on the pres...

Page 22: ...new paper Make sure that all the paper in the stack is the same size and type When loading paper ensure that there is no space between the paper and the guide and make sure that the guide is not set too narrow and causes the paper to bend Incorrect loading will cause the paper to skew or misfeed If you loaded a different size of paper than was loaded previously in the tray go to CHANGING A TRAY S ...

Page 23: ...r to be added must be the same size and type as the paper already in the tray Do not use paper that is smaller than the original This may cause smudges or unclean images Do not use paper that has already been printed on by a laser printer or plain paper fax machine This may cause smudges or unclean images Envelopes Do not use the following envelopes as misfeeds will occur Envelopes with metal tabs...

Page 24: ...ct the bypass tray Paper must be fed narrow side first into the feed slot Special papers such as transparency film labels and envelopes must be fed one sheet at a time through the bypass tray When copying onto transparency film remove each copy promptly Do not let copies stack up To close the bypass tray perform step 1 and then step 2 in the illustration and push the round projections at the right...

Page 25: ... the width of the paper and move the left guide to the appropriate slot as marked on the tray The front guide is a slide type guide Grasp the locking knob on the guide and slide the guide to the indicator line of the paper to be loaded The left guide is an insert type guide Remove it and then insert it at the indicator line of the paper to be loaded The paper size setting cannot be changed when th...

Page 26: ...TART key Copying books or originals with folds or creases Press down on the RSPF while copying as shown If the RSPF is not completely closed shadows may appear on the copy or it may be fuzzy Straight originals with folds or creases well before placing The document glass can scan up to a 8 1 2 x 14 original When a copy is made the edges will not be copied image loss For the image loss see the SPECI...

Page 27: ... 8 1 2 to 8 1 2 x 14 and 14 lbs to 24 lbs 52 g m2 to 90 g m2 can be used A maximum of 30 pages can be placed at once Straighten curled originals before placing them in the document feeder tray Curled originals may cause misfeeds Place originals horizontally Before placing originals in the document feeder tray be sure to remove any staples or paper clips from them When a copy is made the edges will...

Page 28: ...ppear in the display for five seconds after all originals are fed If a new original is placed in the RSPF during this time the original will be automatically fed in and copying will begin with the same setting The stream feeding mode is disabled in STREAM FEEDING in the user programs p 65 Setting the number of copies Press the numeric keys to set the number of copies The set number of copies appea...

Page 29: ...kground shadows TEXT The exposure is raised for light areas and lowered for dark backgrounds to make text easier to read PHOTO Halftones in the photo are reproduced with greater clarity 1 Check the original and place the original s 2 Press the EXPOSURE key to select the original type The original image type changes as follows each time the EXPOSURE key is pressed AUTO TEXT PHOTO 3 If needed adjust...

Page 30: ...os change as follows each time the COPY RATIO key is pressed 100 78 64 50 25 400 200 129 Fine adjustment of the ratio The ratio can be adjusted from 25 to 400 in increments of 1 Use the key or the key for fine adjustment 4 Select the number of copies and any other copy settings and then press the START key The copy will be delivered to the paper output tray To return the ratio to 100 press the COP...

Page 31: ... key the location indicated by the tray location indicator changes in the following order paper tray bypass tray The tray location indicator will blink when there is no paper in the paper tray or when the tray is not closed or is improperly closed AL 1651CS READY TO COPY 100 EXTRA Note ...

Page 32: ... short edge LONG EDGE Select when binding the paper at the long edge Original Paper Usable paper Document glass One sided original Two sides 5 1 2 x 8 1 2 8 1 2 x 11 8 1 2 x 13 8 1 2 x 14 The bypass tray cannot be used RSPF One sided original Two sides Two sided original One side Two sided original Two sides 5 1 2 x 8 1 2 8 1 2 x 11 8 1 2 x 13 8 1 2 x 14 Special paper cannot be used The bypass tra...

Page 33: ... scanned into the memory 5 When START NEXT SCAN START PRINT appears remove the first original and then place the original that you wish to copy onto the back side of the paper on the document glass Close the RSPF Place the second original in the same orientation as the first original 6 Press the START key The copy will be delivered to the paper output tray If you need to clear the data scanned int...

Page 34: ...ou selected 1 TO 2 in step 2 select LONG EDGE or SHORT EDGE and press the ENTER key LONG EDGE and SHORT EDGE are shown in the illustration on page 30 4 If you selected 2 TO 1 or 2 TO 2 press the key or key to select the original size and then press the ENTER key The following original sizes can be selected 8 5x14 8 5x13 8 5x11 5 5x8 5 A4 B5 A5 5 Select the number of copies and any other copy setti...

Page 35: ...at step 5 until all originals have been scanned into memory 6 When all originals have been scanned press the key The copies are delivered to the paper output tray The number of pages that can be scanned varies depending on the original type photo text etc and the amount of memory allocated to the printer The amount of memory allocated to the printer can be changed with MEM FOR PRINTER in the user ...

Page 36: ... tray for easy separation The offset function can be changed with OFFSET FUNCTION in the user programs p 65 To cancel the sort copy job press the CLEAR key To cancel sort copy mode press the CLEAR ALL key If the memory becomes full If the memory becomes full while scanning the originals MEMORY FULL PRESS START TO RESUME will appear in the display and the machine will stop copying To copy the origi...

Page 37: ...then press the ENTER key 3 Press the key to move to the ON position and then press the ENTER key An appropriate ratio setting will be automatically selected based on the size of the originals the size of the paper When using the document glass reduction is possible to 25 When using the RSPF reduction is possible to 50 Certain combinations of original size and paper size 2 IN 1 copying cannot be us...

Page 38: ...print the scanned image press the key 6 Replace the original with the next original and then press the START key Repeat step 6 until all originals have been scanned Copies will be output each time two originals have been scanned If the number of original pages is odd press the key after all pages have been scanned To clear the data in memory press the CLEAR key When the CLEAR key is pressed the nu...

Page 39: ...the key or key to select the original size and then press the ENTER key The following original sizes can be selected 8 5x14 8 5x13 8 5x11 5 5x8 5 A4 B5 A5 5 Select the number of copies and other settings and press the START key The copy is delivered to the paper output tray To cancel 2 IN 1 copying press the CLEAR key To cancel 2 IN 1 copy mode press the CLEAR ALL key SPECIAL FUNCTION 2IN1 2IN1 ON...

Page 40: ...E SORT SP FUN key until MARGIN SHIFT appears and then press the ENTER key This feature cannot be used with the 2 IN 1 feature The margin width can be changed with MARGIN WIDTH in the user programs p 66 Note that a margin is created by shifting the image and thus if the image is shifted too far the edge of the image may be cut off LONG EDGE SHORT EDGE RSPF Document glass Margin Margin Original Copy...

Page 41: ...press the ENTER key Select LONG EDGE or SHORT EDGE For the margin position see the previous page 5 Select the number of copies and other settings and then press the START key The copy is delivered to the paper output tray To cancel margin shift copying press the CLEAR key To cancel margin shift press the CLEAR ALL key MARGIN SHIFT ON OFF MARGIN SHIFT LONG EDGE Note ...

Page 42: ...f the machine with TWAIN compliant and WIA compliant applications Sharpdesk USB only Sharpdesk is an integrated software environment that makes it easy to manage documents and image files and launch applications Button Manager USB only Button Manager allows you to use the scanner menus on the machine to scan a document The screen images in this manual are mainly for Windows XP With other versions ...

Page 43: ... 0 connection can be used in Windows 98 Me however the performance will be the same as USB 1 1 The print speed based on USB 2 0 specifications can only be attained if your computer is running Windows 2000 XP you are using a cable that supports USB 2 0 USB 1 1 or USB 2 0 certified and the cable is connected to a USB 2 0 port on your computer If the connection is made through a hub the hub must supp...

Page 44: ...the software using a USB or network connection you must first uninstall the software p 79 and then install it using the new connection method In the following explanations it is assumed that the mouse is configured for right hand operation The scanner feature only works when using a USB cable If an error message appears follow the instructions on the screen to solve the problem After the problem i...

Page 45: ... 7 installation will begin Go to step 14 9 If you clicked the Custom button select the checkboxes of the software packages to be installed and then click the Next button Click the Display README button to show information on packages that are selected 10 Check the packages on the screen and then click the Start button The software packages to be installed will be displayed on the screen If an inco...

Page 46: ...as selected Follow the on screen instructions Click the Finish button when the message informs you that Setup is complete If you are running Windows 2000 XP and a warning message appears regarding the Windows logo test or digital signature be sure to click Continue Anyway or Yes In Windows 98 Me 2000 if the following screen appears click the Skip button or the Continue button as appropriate to con...

Page 47: ...inue Anyway or Yes If this is a Standard installation the Finish screen will appear after several minutes After the installation a message prompting you to restart your computer may appear In this case click the Yes button to restart your computer If the following message appears on your computer screen close it A window regarding HI SPEED USB Device will then appear Close the window This message ...

Page 48: ...Windows XP Professional or Windows XP Home Edition preinstalled Do not connect the USB cable before installing the MFP driver The USB cable should be connected during installation of the MFP driver If the machine will be connected using a USB 2 0 port of your computer please purchase a USB cable that supports USB 2 0 The machine s USB port will transfer data at the speed specified by the USB 2 0 H...

Page 49: ...puter and then double click the CD ROM icon Interface cables for connecting the machine to your computer are not included with the machine Please purchase the appropriate cable for your computer If you intend to use the machine as a scanner it must be connected to your computer with a USB interface cable The scanner function cannot be used if the machine is connected with a LAN cable To install th...

Page 50: ...etting is only required once when using the machine on a network 8 Click the Set the IP Address button If the language selection screen appears after you double click the setup icon select the language that you wish to use and click the Next button Normally the correct language is selected automatically To set the IP address of the machine follow the steps below If the machine is already connected...

Page 51: ...11 Click the Next button The Ethernet Address is indicated on the left side of the machine near the LAN port If the machine is used on a different network after the IP address is set the machine will not be recognized Enter the Ethernet Address and click the Initialize button to initialize the IP address Follow the on screen instructions to click the OK button and then the Search button When Get I...

Page 52: ...fter step 1 7 on page 48 8 Click the Printer Driver button If you have not set the IP Address click the Set the IP Address button in first and go to step 8 on page 48 9 Read the message in the Welcome window and then click the Next button 10 Select LPR TCP IP direct printing and click the Next button ...

Page 53: ...he Next button 13 A window appears to let you check your entries Make sure that the entries are correct and then click the Finish button If any of the entries are incorrect click the Back button to return to the appropriate window and correct the entry If the machine s IP address cannot be found make sure the machine is powered on make sure the network cable is connected correctly and then click t...

Page 54: ...ton click My Computer and then double click the CD ROM icon In Windows 95 98 Me NT 4 0 2000 double click My Computer and then double click the CD ROM icon 3 Double click the setup icon A Welcome window may appear before this step Read the message in the Welcome window and then click the Next button If you are running Windows 2000 XP and a warning message appears regarding the Windows logo test or ...

Page 55: ... appear Make sure that you understand the contents of the software licence and then click the Yes button 5 Click the Printer Driver button 6 Read the message in the Welcome window and then click the Next button 7 Select Shared Printer and click the Next button ...

Page 56: ...t model name of your machine and click the Next button For the model name of your machine see the operation panel on the machine 10 Follow the on screen instructions 11 When the Finish screen appears click the Close button This completes the installation of the software If the shared printer does not appear in the list check the settings in the printer server After the installation a message promp...

Page 57: ...ith the scan menu on the machine Follow the steps below to link Button Manager to scanner events Windows XP 1 Click the start button click Control Panel click Printers and Other Hardware and then click Scanners and Cameras 2 Click the SHARP AL XXXXCS icon and select Properties from the File menu 3 In the Properties screen click the Events tab 4 Select SC1 from the Select an event pull down menu ...

Page 58: ... pull down menu and then click the Apply button Do the same for each ScanMenu through SC6 When the settings have been completed click the OK button to close the screen Button Manager is now linked to the scan menu 1 through 6 The scan settings for each of scan menu 1 through 6 can be changed with the setting window of Button Manager For the factory default settings of the scan menu see USING THE S...

Page 59: ...ras icon 3 Select SHARP AL XXXXCS and click the Properties button In Windows Me right click SHARP AL XXXXCS and click Properties in the pop up menu 4 In the Properties screen click the Events tab 5 Select SC1 from the Scanner events pull down menu If the Scanners and Cameras icon does not appear in Windows Me click view all Control Panel options Note ...

Page 60: ...ettings have been completed click the OK button to close the screen Button Manager is now linked to the scan menu 1 through 6 The scan settings for each of scan menus 1 through 6 can be changed with the setting window of Button Manager For the factory default settings of the scan menu see USING THE SCANNER MODE p 61 For the procedures for configuring Button Manager settings see Button Manager Sett...

Page 61: ...e below to verify that your system and the machine settings are configured appropriately The scanning feature is only available when Windows 98 Me 2000 XP and a USB connection are used The scanning feature is not available when Windows 95 NT 4 0 or a LAN connection is used System requirements for USB 2 0 Hi Speed mode The following system is required to use USB 2 0 Hi Speed mode Your computer must...

Page 62: ...e printer driver help file 4 Click the Print button or the OK button to begin printing The print job will be delivered to the paper output tray Canceling a print job To cancel a print job select printer mode with the MODE SELECT key on the operation panel of the machine and then press the CLEAR key or the CLEAR ALL key Print jobs received while the machine is copying will be stored in memory When ...

Page 63: ...is selected 2 Place the original p 24 3 Press the key or key to select the desired Button Manager scan menu setting 4 Press the START key to begin scanning Scanner mode cannot be used at the following times A misfeed has occurred paper misfeed or original misfeed in the RSPF The user programs are being used The tray paper size is being set The machine is being used in copy mode The front cover or ...

Page 64: ...IN COPY PRINTER AND SCANNER MODES Some operations cannot be performed simultaneously when the machine is being used in printer mode copy mode or scanner mode 1 When copying begins printing stops Two sided printing begins after printing ends 2 Printing is possible while scanning is taking place Printing begins after scanning ends when connected by the LAN port 3 Scanning begins after printing ends ...

Page 65: ... the EnglishA folder and then double click the AL_1651CS_1661CS pdf icon The window at right will appear 5 Click to read the online manual To close the online manual click the button located at the top right of the window Installing Acrobat Reader 1 Turn on your computer 2 Insert the CD ROM into the CD ROM drive 3 Click the start button click My Computer and then double click the CD ROM icon In Wi...

Page 66: ...ys are pressed for a preset period of time following the end of a copy job This program is used to select the period of time Auto clear time can also be disabled 2 PREHEAT MODE 1 1 MIN 2 5 MIN 3 30 MIN 4 60 MIN 5 120 MIN 6 240 MIN This function automatically switches the machine to a low power consumption state if the set duration of time elapses without the machine being used when the power is on...

Page 67: ... FOR STREAM FEEDING appears in the display after an original has been scanned about 5 seconds a subsequent original can be placed and automatically fed into the machine 6 LAYOUT IN 2IN1 1 PATTERN 1 2 PATTERN 2 Use this setting to select the layout pattern when two original pages are copied onto a single sheet of paper see page 35 for the layout patterns 7 OFFSET FUNCTION 1 ON 2 OFF When enabled th...

Page 68: ...ge the proportion of machine memory used for printer mode 13 AUTO KEY REPEAT 1 ON 2 OFF Use this setting to select whether or not holding down a key causes repeated input of the key For keys that normally cause a set value to increase when held down for example holding down the key or key this program can be used to have the set value not change when the key is held down 14 KEY PRESS TIME 1 NORMAL...

Page 69: ... TEXT 18 AE LEVEL ADJUST 1 SPF RSPF 2 DOCUMENT GLASS This is used to adjust the exposure level The automatic exposure level can be adjusted separately for the document glass and the RSPF 19 LANGUAGE 1 AMERICAN ENGLISH This is used to set the language used in the display 20 RESET FACTORY 1 Yes 2 No This is used to return all settings to the factory default settings Program number Program name Setti...

Page 70: ...ferent size of paper if the specified size of paper runs out in all trays This feature does not function in copy mode 2 USB 2 0 MODE SWITCH 1 1 FULL SPEED 2 HI SPEED This sets the USB 2 0 data transfer speed To obtain the fastest speed when using the USB 2 0 port first verify that your computer meets the system requirements operating system and driver and then use this program to change the USB 2 ...

Page 71: ...h the numeric keys 3 Press the key or key to change the setting of the selected item See USER PROGRAM p 64 to p 68 for the program code 4 Press the ENTER key Your selection appears briefly and then the previous screen appears If you mistakenly select the wrong item press the CLEAR key and repeat the procedure from step 2 To cancel a setting for a user program press the MENU key When AE LEVEL ADJUS...

Page 72: ...w The base setting beep is initially disabled If you wish to enable the base setting beep see SOUND AT DEFAULT on page 67 If you wish to change the volume of the beep signals or disable them see KEY TOUCH SOUND on page 66 The beep patterns of each type of beep signal are as follows Key entry beep One beep Invalid key beep Two beeps Base setting beep Three beeps Base settings The base settings are ...

Page 73: ...nks BYPASS ADD PAPER The indicated paper tray is not attached is attached incorrectly or has run out of paper 19 TRAY ADD PAPER CLOSE PAPER TRAY Error indicator Blinks CLEAR PAPER JAM A paper misfeed has occurred Remove the misfeed as explained in MISFEED REMOVAL 80 SPF RSPF JAM FRONT OR SIDE COVER OPEN CLOSE COVERS The cover is open Close the cover CLOSE THE SPF RSPF COVER The RSPF cover is open ...

Page 74: ...2 in 1 copy and margin shift are both enabled 35 38 COPY RATIO CAN NOT BE CHANGED IN 2IN1 2 in 1 copy and reduce enlarge copy are both enabled 28 35 THIS MENU IS NOT SELECTABLE WITH DATA This appears if you attempt to change a user program setting while a copy or print job is in progress 64 INSTALL A TD CARTRIDGE The TD cartridge is not installed correctly Reinstall the TD cartridge 85 NO SIZE TRA...

Page 75: ...e cover The machine is in auto power shut off mode In auto power shut off mode all lights are off except the power save indicator Press the START key to resume normal operation 17 The scan head locking switch is locked Unlock the scan head locking switch 13 Copies are too dark or too light Select the correct original type for the original Select AUTO with the EXPOSURE key or press the key or key t...

Page 76: ... s paper size setting Be sure to change the tray s paper size setting whenever you change the size of paper loaded in the tray 23 Wrinkles appear in the paper or the image disappears in places The paper is outside of the specified size and weight range Use copy paper within the specified range 18 Paper curled or damp Do not use curled or crimped paper Replace with dry copy paper During periods whe...

Page 77: ...paper 81 Too much paper is loaded in the tray If the stack of paper is higher than the indicator line on the tray remove some of the paper and reload so that the stack does not exceed the line 19 Some sheets of paper stick together Fan the paper well before loading it 21 The guides on the bypass tray do not match the width of the paper Adjust the guides to match the width of the paper 22 The bypas...

Page 78: ...cators are lit If other indicators are lit the machine is in preheat mode Press any key on the operation panel to resume normal operation 17 Only the power save indicator is lit If only the power save indicator is lit the machine is in auto power shut off mode Press the START key to resume normal operation 17 Error indicator is lit or blinking See DISPLAY MESSAGES to check the meaning of the error...

Page 79: ...e start button and then click Control Panel In Windows 2000 click the Start button select Settings and then click Control Panel 2 Click Performance and Maintenance and then click System In Windows 2000 double click the System icon 3 Click the Hardware tab and then click the Driver Signing button 4 Check What action do you want Windows to take File signature verification in Windows 2000 If Block ha...

Page 80: ...r in the list of devices 3 Click the icon beside Universal Serial Bus controllers Two items should appear your controller chipset type and Root Hub If these items appear you can use the USB port If the Universal Serial Bus controllers shows a yellow exclamation point or does not appear you must check your computer manual for USB troubleshooting or contact your computer manufacturer 4 Once you have...

Page 81: ...e icon beside Other devices If AL XXXXCS and SHARP AL XXXXCS appear select and delete both of these items 4 Install the software as explained in INSTALLING THE SOFTWARE Removing the software If you need to remove the software follow these steps 1 Click the start button and then click Control Panel In Windows 95 98 Me NT 4 0 2000 click the Start button select Settings and then click Control Panel 2...

Page 82: ... in the RSPF the machine will stop and the error indicator will blink To remove a misfeed from the RSPF see D Misfeed in the RSPF p 83 1 Open the bypass tray and side cover in that order To open the bypass tray see Loading paper in the bypass tray p 22 To open the side cover see INSTALLING THE TD CARTRIDGE p 14 2 Check the misfeed location Remove the misfed paper following the instructions for eac...

Page 83: ...tton The error indicator will go out and the ready indicator will light up B Misfeed in the fusing area 1 Lower the fusing unit release lever The fusing unit is hot Do not touch the fusing unit when removing misfed paper Doing so may cause a burn or other injury Do not touch the surface of the drum green portion of the drum cartridge when removing the misfed paper Doing so may damage the drum and ...

Page 84: ...sfeed in the fusing area p 81 2 Open the front cover To open the front cover see INSTALLING THE TD CARTRIDGE p 14 3 Rotate the roller rotating knob in the direction of the arrow and gently remove the misfed paper from the exit area The fusing unit is hot Do not touch the fusing unit when removing misfed paper Doing so may cause a burn or other injury Do not touch the surface of the drum green port...

Page 85: ...he document feeder cover and pull the original gently to the left and out from the document feeder tray Close the document feeder cover Open and close the RSPF to clear the error indicator If the misfed original cannot be easily removed proceed to C B Open the RSPF and rotate the roller to remove the misfed original from the exit area If the misfed original cannot be easily removed proceed to C Wi...

Page 86: ...tion of the arrow while rotating the roller RETURN X ORIGINAL S START TO RESUME will appear in the display Return the indicated number of pages to the document feeder tray Open and close the RSPF to clear the error indicator and then return the required number of originals Press the START key to resume copying Note ...

Page 87: ...TRIDGE p 14 4 Close the front cover and then the side cover by pressing the round projections near the side cover open button The error indicator will go out and the ready indicator will light up After the machine stops it may be possible to make a few more copies by taking the TD cartridge out of the machine shaking it horizontally then reinstalling it If copying is not possible after this operat...

Page 88: ...t this time 1 Remove the TD cartridge see TD CARTRIDGE REPLACEMENT p 85 2 Hold the drum cartridge handle and gently pull the cartridge out Dispose of the old drum cartridge in accordance with local regulations 3 Remove the new drum cartridge from the protective bag and remove the protective cover from the cartridge Gently install the new drum cartridge 4 Gently install the TD cartridge To install ...

Page 89: ... and then press the ENTER key 2 Press the key or key to display the count of each function The count of each function changes as follows each the key or key is pressed TOTAL OUTPUT Total number of ages output by the machine COPIES Total number of copies SPF RSPF Total number of pages scanned using the RSPF 2 SIDED PRINT Total number of pages printed by two sided print PRINTS Total number of pages ...

Page 90: ...eaner Do not spray flammable cleaner gas Gas from the spray may come in contact with the internal electrical components or high temperature parts of the fusing unit creating a risk of fire or electrical shock Before cleaning be sure to turn the power switch off and remove the power cord from the outlet Do not use thinner benzene or other volatile cleaning agents Doing so may cause deformation disc...

Page 91: ...he parts that are indicated in the illustration 3 Replace the TD cartridge and drum cartridge as explained in TD CARTRIDGE REPLACEMENT p 85 and DRUM CARTRIDGE REPLACEMENT p 86 If copies start becoming streaky or blotchy the transfer charger may be dirty Clean the charger using the following procedure 4 Do not touch the surface of the drum green portion Doing so may cause smudges on the copies When...

Page 92: ...right end of the transfer charger gently slide the cleaner to the left end and then remove it Repeat this operation two or three times 4 Return the charger cleaner to its original position Close the side cover by pressing the round projections near the side cover open button 5 Turn the power switch on p 16 Slide the charger cleaner from the right end to the left end along the groove of the transfe...

Page 93: ... appropriate cable for your computer USB interface cable USB cable that supports USB 2 0 LAN interface cable Shielded type cable Be sure to use only genuine SHARP parts and supplies For best copying results be sure to use only SHARP Genuine Supplies which are designed engineered and tested to maximize the life and performance of SHARP copiers Look for the Genuine Supplies label on the toner packag...

Page 94: ... copy of two sided copying Copying speed one sided copying at 100 copy ratio 16 copies min 8 1 2 x 11 Continuous copy Max 99 copies subtractive counter First copy time 1 Approx 9 6 sec Warm up time 1 Approx 0 sec Copy ratio Document glass Variable 25 to 400 in 1 increments total 376 steps Fixed preset 25 50 64 78 100 129 200 400 RSPF Variable 50 to 200 in 1 increments total 151 steps Fixed preset ...

Page 95: ...W Overall dimensions with bypass tray folded 20 4 W x 19 8 D 518 mm W x 503 mm D Weight 2 Approx 44 1 lbs 20 kg Approx 45 2 lbs 20 5 kg Dimensions 20 4 W x 19 8 D x 15 0 H 518 mm W x 503 mm D x 380 mm H 20 4 W x 19 8 D x 18 3 H 518 mm W x 503mm D x 465mm H Operating conditions Temperature 50 F to 86 F 10 C to 30 C Humidity 20 to 85 Noise level Sound Power Level LwA 1B 10dB Copying 5 8 B Standby 3 ...

Page 96: ...mulation SPLC Sharp Printer Language with Completion Interface port 10 BASE T Network Interface USB 2 0 Full Speed Hi Speed compatible interface Interface cables USB cable USB cable that supports USB 2 0 Please purchase a commercially available USB cable LAN cable Shielded type cable Please purchase a commercially available LAN cable ...

Page 97: ...rop out color Yes Supported operating systems Windows98 Me Windows 2000 Professional Windows XP Home Edition Professional Detaild information can be found in BEFORE INSTALLATION p 41 Void area Top and bottom edges 5 32 4 0 mm due to scanner driver Right and left edges 11 64 4 5 mm Interface cables USB cable USB cable that supports USB 2 0 Please purchase a commercially available USB cable Scanner ...

Page 98: ...d accessories 12 Checking the total count and drum cartridge life 86 Checking the total count and drum cartridge life 87 Cleaning the machine 88 Cleaning the TD cartridge and drum cartridge 89 CLEAR ALL key 11 16 CLEAR key 10 24 80 Connecting a USB cable 46 Convenient copy function 30 Conventions used in this manual and online manual 6 COPY RATIO key 11 28 D Display 10 Display messages 71 Document...

Page 99: ...rmal copying 24 Numeric keys 10 26 O Offset function 34 65 Online Manual 6 53 Operation in copy printer and scanning modes 62 Operation manual 6 Operation manual for facsimile 6 Operation panel 9 10 Original guides 9 25 Original types AUTO 27 PHOTO 27 TEXT 27 Originals that cannot be used in the RSPF 26 P Paper 18 Paper output tray 9 Paper output tray extension 9 26 Paper size setting 23 Paper tra...

Page 100: ... 48 Set up the software 40 Setting the number of copies 26 Setting up button manager Windows 98 Me 2000 57 Windows XP 55 Sharing the printer 52 Sharpdesk 40 Short edge 30 38 Side cover 9 Side cover open button 9 Sort copy 33 Special papers 19 Specifications 92 Standard paper 18 START key 11 17 25 Stream feeding mode 26 65 Supply list 91 T TD cartridge 9 14 85 89 TD cartridge replacement 85 Thick p...

Page 101: ... copying Document glass 31 RSPF 32 Margin shift using 38 Sort copying using Document glass 33 RSPF 34 Connecting the computer Acrobat Reader installing 63 Basic procedure for printing 60 Button Manager setting up Windows 98 Me 2000 57 Windows XP 55 Installing the software Network connection 47 Installing the software 42 Online manual using 63 Print job canceling 60 Printer mode using 60 Scanner mo...

Page 102: ... another or over a network 3 Termination This license is effective until terminated You may terminate this License at any time by destroying the Software and related documentation and all copies thereof This License will terminate immediately without notice from SHARP and or SHARP S Licensors if you fail to comply with any provision of this License Upon termination you must destroy the Software an...

Page 103: ...L OR WRITTEN INFORMATION OR ADVICE GIVEN BY SHARP OR A SHARP AUTHORIZED REPRESENTATIVE SHALL CREATE A WARRANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY SHOULD THE SOFTWARE PROVE DEFECTIVE YOU AND NOT SHARP OR A SHARP AUTHORIZED REPRESENTATIVE ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING REPAIR OR CORRECTION SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES SO THE AB...

Page 104: ...ur receipt of the exchange unit packing and shipping instructions will be enclosed for you to return the defective unit Upon Sharp s receipt of the defective unit your credit card hold for the exchange unit will be released How Warranty Repair Service is Obtained If you prefer that we repair your unit instead of replacing it our Customer Relations Specialists at 1 630 378 3590 will explain how to ...

Page 105: ...itute complete fulfillment of all liabilities and responsibilities of Sharp to the purchaser with respect to the Product and shall constitute full satisfaction of all claims whether based on contract negligence strict liability or otherwise In no event shall Sharp be liable or in any way responsible for any damages or defects in the Product which were caused by repairs or attempted repairs perform...

Page 106: ... Electronics U K Ltd Telephone number for information 08705 274 277 France Sharp Electronics France S A Telephone number for information 01 49 90 34 00 Austria Sharp Electronics GMBH Telephone number for information 01 727 19 0 Italy Sharp Electronics Italia S P A Telephone number for information 02895951 Spain Sharp Electronics Espana S A Telephone number for information 93 581 97 00 Netherlands ...

Page 107: ...er for 15 minutes If irritation does occur consult medical personnel Ingestion Rinse with water and drink several glasses of water If irritation or discomfort does occur consult medical personnel 5 FIRE FIGHTING MEASURES Extinguishing Media water CO2 foam and dry chemicals Special Fire fighting Procedures None Fire and Explosion Hazards Toner material like most finely divided organic powders may f...

Page 108: ...TY AND REACTIVITY Stability Stable Hazardous Reactions Dust explosion like most finely divided organic powders Conditions to avoid Electric discharge throwing into fire Materials to avoid Oxidizing Materials Hazardous Decomposition Products CO CO2 and NOX Further Information None 11 TOXICOLOGICAL INFORMATION Acute Toxicity Ingestion oral LD50 2000mg kg Rats Dermal LD50 2000mg kg Rats Inhalation No...

Page 109: ...le rules or order under TSCA SARA Superfund Amendments and Reauthorization Act Title III 302 Extreme Hazardous Substance None 311 312 Hazard Classification None EU Information 1999 45 EC and 67 548 EEC Symbol Indication Not required R Phrase Not required 76 769 EEC All chemical substances in this product comply with all applicable rules or order under 76 769 EEC 16 OTHER INFORMATION NFPA Rating US...

Page 110: ...e number to access MSDS 040 2376 2185 For more information 040 2376 2613 United Kingdom Sharp Electronics U K Ltd Telephone number for information 08705 274 277 France Sharp Electronics France S A Telephone number for information 01 49 90 34 00 Austria Sharp Electronics GMBH Telephone number for information 01 727 19 0 Italy Sharp Electronics Italia S P A Telephone number for information 02895951 ...

Page 111: ...s of water If irritation or discomfort does occur consult medical personnel 5 FIRE FIGHTING MEASURES Extinguishing Media water CO2 foam and dry chemicals Special Fire fighting Procedures None Fire and Explosion Hazards Toner material like most finely divided organic powders it may form an explosive mixture 6 ACCIDENTAL RELEASE MEASURES Personal Precautions None Environmental Precautions None Metho...

Page 112: ...ponents Dermal LD50 2000mg kg Rats Inhalation No data Eye irritation Not an irritant Rabbits Skin irritation Not an irritant Rabbits Skin sensitizer No sensitization Mutagenicity Negative Ames Test Carcinogenicity In 1996 the IARC reevaluated carbon black as a Group 2B carcinogen possible human carcinogen This classification is given to chemicals for which there is inadequate human evidence but su...

Page 113: ... Symbol Indication Not required R Phrase Not required 76 769 EEC All chemical substances in this product comply with all applicable rules or order under 76 769 EEC 16 OTHER INFORMATION NFPA Rating USA Health 1 Flammability 1 Reactivity 0 WHMIS Legislation Canada This product is not a controlled product References IARC 1996 IARC monographs on the Evaluation of the Carcinogenic Risk of Chemicals to ...

Page 114: ... service purposes Any connection to this terminal may cause malfunctions of the copy machine Instruction for service technician The cable length for the service terminal has to be less than 10 feet 3 m RSPF connector USB connector LAN connector ...

Page 115: ... reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or a...

Page 116: ...3J Printed on 100 post consumer recycled paper SHARP ELECTRONICS CORPORATION Sharp Plaza Mahwah New Jersey 07430 1163 www sharpusa com SHARP ELECTRONICS OF CANADA LTD 335 Britannia Road East Mississauga Ontario L4Z 1W9 SHARP CORPORATION 1 ...

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