20
1-800-798-7398
TROUBLESHOOTING GUIDE & REPLACEMENT PARTS
REPLACEMENT PARTS
XF769
Dust Cup Filter
XB780N
Battery pack
To order additional parts for your Shark
®
CORDLESS HAND
VACUUM models SV780C 14 go to
www.sharkclean.com
or call
1-800-798-7398
.
PROBLEM
SUGGESTED SOLUTION
The hand vacuum will not
operate
•
Batteries need to be recharged.
•
Batteries are dead and need to be replaced.
•
There is no power in the electrical outlet being used while charging. Try to charge
using a different electrical outlet.
Motorized brush will not
work
•
The metal contact pins on the motorized brush are not in contact with the
connector slots on the vacuum. Remove the motorized brush and re-insert firmly
into the air-intake nozzle.
•
The motorized brush is blocked. Carefully remove all the lint, hair, etc. from the
motorized brush.
Hand vacuum will not pick up
or suction is weak
•
Dust cup is full. Empty the dust cup.
•
Dust cup filter needs cleaning or replacement. Clean or replace the dust cup
filter.
•
Vacuum needs to be recharged.
Dust is escaping from the
hand vacuum
•
Empty the dust cup container.
•
The dust cup filter is not installed correctly. Remove it and re-insert it.
•
The dust cup filter has a hole or a puncture in it. Replace it with a new one.
