10
trouble Shooting
PROBLEm
POSSIBLE REaSONS & SOLUtIONS
The
Shark
®
Steam
Lite Steam Mop will
not turn-on.
Your steam-mop should be securely plugged into a
220-240V AC electrical outlet only.
Check your fuse or breaker.
Shark
®
Steam Lite
Steam Mop will not
make steam.
Is there water in the water tank? If not, add water to your
steam mop following instructions on page 5.
Shark
®
Steam Lite
Steam Mop leaves
water on the floor.
Is your microfibre cleaning pad too wet? Unplug your steam
mop and change the microfibre cleaning pad.
Shark
®
Steam Lite
Steam Mop left
white spot on
the floor.
Do not leave your steam-mop on the floor with a damp or
wet cleaning pad.
Do you have hard water? If you do, you might want to
switch to distilled water.
Make sure the water tank cap is securely on the water tank.
Floors are cloudy,
streaky or spotty
after steaming.
The pad might be dirty, change the pad.
If you washed the pocket with powder detergent, then the
pad may have residual detergent left on it. Wash it again
with liquid detergent.
If you are cleaning in a kitchen area where there might be a
build-up of grease, use a de-greasing agent such as an all-
purpose cleaner or dish soap and paper towels to clean the
area first.
You might have left the mop in the same spot for too long.
Do you have hard water? If you do, you might want to
switch to distilled water.
This might be leftover from past cleaners used on the floor
surface. Use the steam mop a few more times and see if the
leftover cloudiness is removed.
Shark
®
Steam Lite
Steam Mop is hard
to push.
Make sure the steam pad is attached correctly.
Check to see if the cleaning pad is excessively dirty.
Replace if the pad is too dirty or wet.
CUSTOMER CARE - NZ: 0800 002 999
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12-06-13 2:45 PM
