17
sharkclean .co.uk
16
sharkclean .co.uk
AVAILABLE ACCESSORIES
TROUBLESHOOTING
D
G
I
E
C
B
A
Crevice Tool
This slender tool offers extended reach to
access corners, kick boards and skirting
boards, tight spaces, and ceilings�
B
Upholstery Tool
Picks up hair, dust, and large debris from
mattresses, sofas, curtains, lampshades, and
other delicate upholstered fabrics�
C
Multi Surface Tool
A single convertible tool� Use the stiff bristle
brush to clean stuck-on debris, or take off
the bristles to reveal an upholstery tool
perfect for removing stubborn pet hair and
large piles of debris�
D
Duster Crevice Tool
Two cleaning tools in one� The crevice tool
gives you extended reach to clean in tight
spaces, while the soft brush is ideal for
dusting delicate surfaces�
E
Pet Power Brush
The turbine brush loosens and removes pet
hair is ideal for removing debris from stairs,
and powerfully deep-cleans dander out of
upholstery and other surfaces�
F
Under-Appliance Wand
Clean under and behind hard-to-move
appliances and furniture with this adjustable
tool� Flip the extension piece over to clean
the underside of appliances�
G
Anti-Allergen Dust Brush
This brush features nylon fibre bristles
specifically designed for removing fine
dust and allergen particles from the most
delicate surfaces�
H
Anti Hair Wrap Pet Power Brush
Tackles pet hair and ground-in dirt from
carpeted stairs and upholstery, while
actively removing hair wrap as it cleans�
I
Home & Car Detail Kit
Deep-clean your car or hard-to-reach areas
in your home� Micro-sized tools let you
clean around delicate objects and access
the tightest spaces like car vents and
computer keyboards�
A
H
NOTE:
Not all accessories come with all units� For a list of the accessories included with this model, see the top inside flap
of the box� To order additional accessories, visit
sharkclean.co.uk
�
F
Power cord caught in brush-roll or floor nozzle�
• To minimize the risk of power cord damage, DO NOT run the vacuum over the power cord. If
this occurs, immediately shut off power to the vacuum and remove the cord from the brush-
roll or nozzle.
• Inspect power cord and plug for any damage before use. DO NOT use vacuum cleaner with
a damaged cord or plug. Turn off all controls before plugging in or unplugging the vacuum
cleaner. Store your vacuum cleaner with the power cord secured around the two cord hooks.
Vacuum is not picking up debris� No suction�
(Refer to Maintenance section for more information�)
• Check filters to see if they need cleaning. Follow instructions for rinsing and drying the
filters before re-inserting in the vacuum.
• Dust cup may be full; empty dust cup.
• Check hose, hose connections, nozzle, and accessories for blockages; clear blockages if required.
• Remove any string, carpet fibres, or hair that may be wrapped around the brush-rolls.
Vacuum lifts area rug�
• Turn off unit to disengage the brush-rolls. Move switch to Hard Floor setting to turn on the
slower brush-roll speed, which is optimal for bare floors and area rugs.
• Suction is powerful. Take care when vacuuming area rugs or rugs with delicately sewn
edges.
Brush-roll/soft roller does not spin�
• If brush-roll Indicator light on the floor nozzle turns red, the brush-roll and/or soft roller
have stopped spinning. Immediately turn off and unplug vacuum. Disconnect the nozzle and
remove blockage, then reconnect and turn vacuum back on.
• Once the blockage is removed, with the power on, step on the floor nozzle and tilt the
handle back. The brush-rolls should then spin and cleaning can resume.
Vacuum turns off on its own or brush-roll Indicator Light flashes red�
• This vacuum is equipped with a motor-protective thermostat. If your vacuum overheats,
the thermostat will automatically turn the suction motor off. Perform the following steps to
restart the thermostat:
1. Turn vacuum off and unplug it.
2. Empty dust cup and clean filters (see cleaning filters section).
3. Check for blockages in hose, accessories, and inlet openings.
4. Allow unit to cool for a minimum of 60 minutes.
5. Plug in vacuum and turn it on.
• If hose is not fully connected to the pod, it can cause a poor electrical connection and the
hose can come loose, turning the vacuum off.
1. Turn vacuum off and unplug it.
2. Empty dust cup and clean filters.
3. Check for blockages in hose, accessories, and inlet openings.
4. Remove cord from cord hook so hose latch can be seen and engaged.
5. Ensure you hear an audible click at all connection points:
a. Where hose meets back of pod (may require additional force; push and pull on hose
to ensure latch is fully engaged)
b. Where wand plugs into floor nozzle
c. Where handle plugs into wand
6. Plug in vacuum and turn it on.
Note: If vacuum still does not start, visit sharkclean.co.uk/customer-care or contact customer
service on: 0800 862 0453.
