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TROUBLESHOOTING  

ADDITIONAL IMPORTANT SAFEGUARDS

PROBLEM

POSSIBLE REASONS & SOLUTIONS

Iron does not heat

Thermostat ready light
goes On and Off

Some odor or small 
particles come out of 
steam vents of new 
iron

Iron does not steam

Water droplets coming
from steam vents

• Iron should be plugged into a 120V AC electrical 

outlet only.  
Make sure that the plug is securely in the socket.

• Temperature setting too low.  

Turn to higher setting.

• This is normal.  

The light goes On and Off as the thermostat is 
switching the heating element On and Off to 
maintain the selected temperature.

• This is normal.  

Follow instructions for first use and allow iron to steam 
through 2-3 fillings & press the steam burst button 
occasionally to eliminate small white particles.

• Water tank may be empty or water level is very low. 

Add water.

• Make sure that the temperature control dial and 

the variable steam control are correctly set.  For
maximum steam,  (setting ‘Max’ on steam control),
temperature control dial should be set on ‘•••’.

• Adjustable steam control is set on "0".

Always allow the iron to reach the selected 

temperature with the adjustable steam control setting 

at ‘0’. Make sure the temperature control dial is set in 
the correct steam area, e.g. ‘•’, and the steam control is 
not on ‘0’.  For more steam, turn temperature dial to 
higher setting, e.g. ‘•••’, and the steam control to ‘Max’.

• If temperature setting and steam control setting are

correct and there is no steam, gently tap the 
soleplate on the ironing board a few times.  Move
the variable steam control from ‘0’ to ‘Max’ a few
times.

• Iron may not be hot enough.  Set thermostat to the

‘Max’ position. Always allow iron sufficient time to
heat up (thermostat light goes off) before activating 
the variable steam control.

• Overuse of steam burst.  Allow more time between

each burst.

• Iron may have been overfilled.  Turn iron off, empty

water and follow  instructions for filling.

• Steam performance may be low if iron requires 

seasoning. To season, use regular tap water for 1or 2 
tanks until steam performance improves.

9.

CAUTION: Never use scouring 
pads, abrasive or chemical 
cleaners, or solvents to clean the 
exterior or soleplate of your iron.  
Doing so will scratch and/or 
damage the surface.

10. WARNING! DO NOT aim iron at 

face, towards yourself, or anyone 
else while using or adjusting 
steam. Burns or serious injury 
may occur.

11. Always store your iron on the iron 

in the upright position, not on the 
soleplate. If stored face down, even 
the smallest amount of moisture will 
cause the soleplate to corrode and 
stain.

12. DANGER! Never use the iron if it 

is damaged or dropped. Using 
the iron when it is damaged 
could create the risks of fire, 
electric shock, injury or death.

1.

Do not

rest iron on soleplate.

2.

Never 

use or rest iron on an 

unstable surface.

3. While the iron is hot, never set iron 

on an unprotected surface - even if it 
is on its heel rest.

4. WARNING! TO PREVENT 

ELECTRIC SHOCK OR OTHER 
INJURY, before filling the iron 
with water, make sure that the 
plug is removed from the outlet.

5. CAUTION: Never fill the iron with 

fabric conditioner, starches or any 
other solution, as these will 
damage the steam mechanism. Do 
not use contaminated water.

6. WARNING! TO AVOID FIRE, never 

leave iron unattended while it is 
plugged in.

7. WARNING! TO PREVENT 

ELECTRIC SHOCK, never 
immerse the iron in water or other 
liquid. 

8. WARNING! TO PREVENT 

ELECTRIC SHOCK, never use the 
iron in a location where it can fall 
or be pulled into water or any 
other liquid. If the iron falls into 
water or any other liquid, unplug it 
immediately. DO NOT reach into 
the water or liquid to retrieve it.

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