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5 years Warranty
5 years Warranty
You have recently purchased a SHARK helmet for your
safety and pleasure. It has been designed with the grea-
test care to satisfy your every requirement. For your safety,
and that of your passenger, you must respect all the rules
of prudence when using your two-wheeled vehicle. The
SHARK 5-YEARS warranty guarantees the initial purchaser
that any possible manufacturing fault or material defect
will be covered by the SHARK warranty.
limitations
If during the warranty period (5 years as from the date
of purchase), a problem covered by the warranty were
to arise, SHARK, through the intermediary of its sales
network, undertakes to repair or replace any defective
components, up to a maximum limit which is the purchase
value of the helmet. Any labour costs are normally paid by
the SHARK network, but are submitted for approval prior to
the work being carried out. If the repair requires compo-
nents to be dispatched incurring transportation costs, the
SHARK network shall cover these costs up to a limit which
is the cost of transport by the national postal service at
the normal rate.
exclusions
This warranty only covers problems related to materials or
manufacturing. SHARK cannot be held liable with regard to
the product in the following cases :
any damage following
1) a fall or accident
2) a technical modification made by the user or a third
party (glue, adhesives, paint, screws, etc.)
3) use of or contact with: harmful chemical products
(including methylated spirits on the visor treatments), or
an intense heat source
4) incorrect use: abnormal conditions (e.g. underwater),
lack of maintenance or care
5) ageing due to normal wear of the inner fabrics or
foams, the appearance of the external parts, or the visor
(scratches, marks, etc.)
6) abnormal and prolonged exposure to ultra-violet light,
in particular for the decorative colours. In addition, SHARK
cannot consider subjective considerations related to use of
the helmet as defects covered by the warranty : problems
with comfort, size, noise or whistling, aerodynamics, etc.
SHARK cannot be held liable for the temporary non-avai-
lability of the helmet while it is being enhanced to satisfy
the needs of its owner. In all cases, the maximum warranty
period is 5 years. Replacement of a component during this
period does not prolong this period.
Procedure
When the helmet is sold go to our website www.shark-
helmets.com in order to activate your warranty.
All warranty claims must be made to the SHARK dealer
that sold the helmet.
For a warranty claim to be considered, the purchaser
must notify the dealer of the problem that has arisen, and
return the helmet that is the subject of the claim, together
with the warranty card filled out when the helmet was
purchased. This warranty does not affect in any way the
statutory rights of the purchaser as stipulated by directive
1999/44CE.
The effects of this specific and limited warranty shall
come to an end after a period of 5 years as from the
date of purchase. After this period, if you continue to
use a helmet regularly, we recommend that to bene-
fit from optimum protection and comfort you should
replace your helmet. This is because certain external
factors - general wear, certain impacts - could be prejudi-
cial to the safety characteristics of this essential piece of
protective equipment.
Limit SHARK reserves the right to carry out work within the
terms of the warranty using replacement parts from the
most recent version compatible with the model concerned,
and is unable to guarantee perfect harmonisation of the
paint or decorative elements associated with specific pro-
duction runs and/or limited editions. In addition, the natu-
ral deterioration of colours over a period of time can cause
mismatching in the adaptation of colours of spare parts.
If SHARK is unable to carry out the repair for technical
reasons or because a component is not available, SHARK
undertakes to make the customer an advantageous offer,
taking account of the age of the helmet, consisting in
either an identical new helmet or an equivalent model
manufactured at the time of the repair, if the original model
is no longer available.
This warranty is only valid for european continent.
