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sharkclean .com

sharkclean .com

ONE (1) YEAR LIMITED WARRANTY

The One (1) Year Limited Warranty applies to purchases made from authorized retailers of 

SharkNinja 

Operating LLC.

 Warranty coverage applies to the original owner and to the original product only and is 

not transferable.
SharkNinja warrants that the unit shall be free from defects in material and workmanship for a period 

of one (1) year from the date of purchase when it is used under normal household conditions and 

maintained according to the requirements outlined in the Owner’s Guide, subject to the following 

conditions and exclusions:

What is covered by this warranty?

1.  The original unit and/or non-wearable components deemed defective, in SharkNinja’s sole discretion, 

will be repaired or replaced up to one (1) year from the original purchase date.

2.   In the event a replacement unit is issued, the warranty coverage ends six (6) months following the 

receipt date of the replacement unit or the remainder of the existing warranty, whichever is later. 

SharkNinja reserves the right to replace the unit with one of equal or greater value.

What is not covered by this warranty?

1.   Normal wear and tear of wearable parts (such as foam filters, filters, etc.), which require regular 

maintenance and/or replacement to ensure the proper functioning of your unit, are not covered by this 

warranty. Replacement parts are available for purchase at 

sharkaccessories.com

.

2.   Any unit that has been tampered with or used for commercial purposes.
3.    Damage caused by misuse (e.g., vacuuming up water or other liquids), abuse, negligent handling, failure 

to perform required maintenance (e.g., not cleaning the filters), or damage due to mishandling in transit.

4.   Consequential and incidental damages.
5.    Defects caused by repair persons not authorized by SharkNinja. These defects include damages caused 

in the process of shipping, altering, or repairing the SharkNinja product (or any of its parts) when the 

repair is performed by a repair person not authorized by SharkNinja.

6.   Products purchased, used, or operated outside North America.

How to get service

If your appliance fails to operate properly while in use under normal household conditions within the warranty 

period, visit 

sharkclean.com/support

 for product care and maintenance self-help. Our Customer Service 

Specialists are also available at 

1-855-460-5425

 to assist with product support and warranty service options, 

including the possibility of upgrading to our VIP warranty service options for select product categories. 

Please register your product and have it with you when contacting Customer Service.
SharkNinja will cover the cost for the customer to send in the unit to us for repair or replacement. A fee of 

$24.95 (subject to change) will be charged when SharkNinja ships the repaired or replacement unit.

How to initiate a warranty claim

You must call

 1-855-460-5425 

to initiate a warranty claim. You will need the receipt as proof of purchase.  

A Customer Service Specialist will provide you with return and packing instruction information.

How state law applies

This warranty gives you specific legal rights, and you also may have other rights that vary from state to 

state. Some states do not permit the exclusion or limitation of incidental or consequential damages, so the 

above may not apply to you.

EXPECTED PERFORMANCE

Expected runtime: 60 minutes

Expected charging time: 6 hours

TIP: 

You can find the model and serial 

numbers on the QR code labels on the 

bottom of the robot and battery.

RECORD THIS INFORMATION

Model Number:  ������������������������
Date Code:  ����������������������������
Date of Purchase:  ����������������������  

(Keep receipt)
Store of Purchase:  ����������������������

REGISTER YOUR PURCHASE

 registeryourshark.com

BATTERY REMOVAL AND DISPOSAL

This product uses a battery. When the battery no longer holds a charge, it should be removed from the vacuum and recycled. 

DO NOT

 incinerate or 

compost the battery.

When your lithium-ion battery needs to be replaced, dispose of it or recycle it in accordance with local ordinances or regulations. In some areas, it is 

illegal to place spent lithium-ion batteries in the trash or in a municipal solid waste stream. Return spent battery to an authorized recycling center or to 

retailer for recycling. Contact your local recycling center for information on where to drop off the spent battery.

For more information on battery removal for disposal, please visit sharkclean.com/batterysupport.

The RBRC™ (Rechargeable Battery Recycling Corporation) seal on the lithium-ion battery indicates that the costs to recycle the battery at the end of 

its useful life have already been paid by SharkNinja. In some areas, it is illegal to place spent lithium-ion batteries in the trash or municipal solid waste 

stream and the RBRC program provides an environmentally conscious alternative.
RBRC, in cooperation with SharkNinja and other battery users, has established programs in the United States and Canada to facilitate the collection 

of spent lithium-ion batteries. Help protect our environment and conserve natural resources by returning the spent lithium-ion battery to an 

authorized SharkNinja service center or to your local retailer for recycling. You may also contact your local recycling center for information on where 

to drop off the spent battery, or call 1-800-798-7398.

FCC WARNINGS

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to parts 15 of the FCC Rules. These limits 

are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can 

radiate radio frequency energy and, if not installed and accordance with the instructions, may cause harmful interference to radio communications. 

However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio 

or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one 

or more of the following measures:

n

 Reorient or relocate the receiving antenna.

n

  Increase the separation between the equipment and receiver.

n

  Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

n

  Consult the dealer or an experienced radio/TV technician for help.

This Device complies with part 15 of the FCC rules. Operation is subject to the following conditions:

1

 This device may not cause harmful interference

2

 This device must accept any interference received, including interference that may cause undesired operation.

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this device. 

Summary of Contents for AI Robot VACMOP 2000WD Series

Page 1: ...VACMOP Wet Dry Robot Floor Cleaner 2000WD Series OWNER S GUIDE...

Page 2: ...ic fumes or vapors lighter fluid gasoline kerosene paint paint thinners mothproofing substances or flammable dust c In an area with a space heater d Near fireplaces with unobstructed entrances 20 Turn...

Page 3: ...tor Lights Wi Fi Indicator Light Cliff and Boundary Sensors Charging Contact Side Brush Battery Door Self Cleaning Brushroll Drive Wheel Dust Bin and Filter Front Caster Wheel Dock Button Mopping Indi...

Page 4: ...I The robot will beep when charging begins and the charging indicator on the dock will turn from green to blue NOTE When manually placing the robot on the dock make sure the Charging Contacts on the...

Page 5: ...the dock Manually place the robot on the dock TIP To preserve battery life turn off the power switch if the robot will not be used for a long period of time The robot should be recharged at least onc...

Page 6: ...elligent cleaning path or find its way back to the dock OBSTRUCTIONS Clear cords and small objects less than 2 8 in height and open interior doors to ensure a complete map of your home SCHEDULING Sche...

Page 7: ...stalled with the mop pad attached the robot is ready to vacuum and mop simultaneously Press the Clean button on the robot or in the app to start a vacuuming and mopping run The robot will prime the mo...

Page 8: ...in Wi Fi RED Flashing Cannot connect to Wi Fi USING THE SHARKCLEAN APP AND VOICE CONTROLS SETTING UP VOICE CONTROL WITH THE GOOGLE ASSISTANT OR AMAZON ALEXA Visit sharkclean com app for setup instruct...

Page 9: ...ile your robot cleans If some debris remains wrapped around the brushroll continue to run the robot to give the brushroll time to clean itself If some hair wrap or debris remains after continued clean...

Page 10: ...located on the bottom of the robot and on the dock NOTE Remove and replace any side brushes that are bent or damaged To remove a brush lift it off its peg IMPORTANT The robot uses cliff sensors to av...

Page 11: ...der failure Please turn the power off and back on CLEAN WHITE RED flashing Blockage in brushroll Remove any debris from around the brushroll CLEAN RED DOCK WHITE RED flashing Robot has encountered an...

Page 12: ...tware or any other malicious or invasive code or program into the systems services of SharkNinja s other licensors 5 7 You will not use the Ayla Application Libraries or Ayla Embedded Software to inte...

Page 13: ...tial damages so the above may not apply to you EXPECTED PERFORMANCE Expected runtime 60 minutes Expected charging time 6 hours TIP You can find the model and serial numbers on the QR code labels on th...

Page 14: ...sharkclean com sharkclean com NOTES NOTES...

Page 15: ...harkNinja U S Patent information visit sharkninja com uspatents 2021 SharkNinja Operating LLC BOTBOUNDARY and SHARK are registered trademarks of SharkNinja Operating LLC IQ NAVIGATION SHARKCLEAN and V...

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