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Care & Maintenance
Maintain your umbrella by storing out of the elements when not in use.
Frame:
Clean frames with a mild soap and warm water. Do not use abrasive materials, cleaners or bleach.
Rinse with clean water and dry thoroughly. Always clean, drain and dry thoroughly before storing
for the winter.
Fabric:
Clean by hand with a mild solution of soap and water. Rinse fabric thoroughly and allow to drip
dry. Do not use bleach or solvents on fabrics.
Warranty
You must retain the original receipt to obtain warranty service.
What is covered?
Frame:
Frame is warranted against rusting for 1-year.
Finish:
Frame is warranted against peeling, cracking or blistering for 1-year if the product has not been
scratched or abraded.
Fabric:
Fabric is covered by a 1-year warranty against manufacturing defects.
What is not covered?
EXCLUSIONS: Use for commercial, contract, or other non-residential purposes, or items damaged due to acts of
nature, vandalism, misuse, or improper assembly are not covered. Discoloration or fading of the finish or fabrics
as a result of chemicals or spills, pool water chemicals or salt water is not covered. Mildew of fabric is not covered.
Corrosion and rusting of frames resulting from scratches are not covered. If within the stated warranty period this
product is found to be defective in material or workmanship, the purchaser must contact the manufacturer’s
customer service department. The manufacturer, at its option, will repair or replace the defective parts. Proof of
purchase (dated register receipt) is required for warranty claims. It remains the customer’s responsibility to pay
for freight and packing charges to and from the service center. Warranty is to the original purchaser and is non-
transferable. Any replacement of warranted items will be in the original style and color, or similar style and color
if the original is unavailable or has been discontinued.
Questions, problems, missing or damaged part? Before returning to the store call or email our Customer Service.
Customer Service Contact Information:
Hours: Monday - Friday 8:00 a.m. - 5:00 p.m. Central Time (CT)
Phone: 1-888-607-4417
Email: [email protected]
