ServiceMASTER Clean 15700 SVM, Owner'S Manual

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I N T R O D U C T I O N
Residential Cleaning Manual 9
LIMITED WARRANTY
ProTeam, Inc. warrants all commercial backpack, canister and cart cordless vacuum cleaners to be free
from defects in materials and workmanship arising under normal usage and care for the following terms:
The warranty period is for Three (3) years or 1400 total hours of operation (whichever comes first) on
parts, labor and motor and Lifetime on all molded body parts.
This warranty applies from the date of purchase only when the vacuum cleaner is used in accordance
with ProTeam’s operating instructions.
This warranty does not apply to:
Normal wear parts that require replacement under normal use including, but not limited to: hoses,
filters, switches, carbon motor brushes and attachments.
Ordinary wear and tear and blockages which occur during use.
Damage due to unauthorized or improper use, modification, alteration, service or repair.
All vacuum motors are guaranteed for their respective time frames only if the carbon brush maintenance
schedule (see below) is completed and proof of maintenance provided. If the schedule below is not fol-
lowed, the vacuum motor armature will wear out prematurely and will void the warranty coverage.
A moderate level of mechanical aptitude is needed for this routine maintenance and most repairs to the
vacuum. It is recommended that you have this maintenance and all repair work performed by a ProTeam
authorized service or warranty center.
The manufacturer assumes no liability for damage to the product, the environment in which it is used, or
any injury to the user of the vacuum as a result of improper repairs, insufficient maintenance or any failure
to follow the operating instructions or the safety warnings provided.
Required Vacuum Motor Carbon Brush Maintenance Schedule:
Carbon brushes on the vacuum motor must be replaced after:
• The first 800 hours of operation;
• The next 400 hours of operation;
• The next 200 hours of operation;
• Every 200 hours of subsequent operation.
Failure to follow this schedule will damage the vacuum motor and will void the warranty coverage.
This warranty is extended only to the original purchaser of the vacuum cleaner. If the vacuum cleaner
is found to be defective during the warranty period, it will be ProTeam’s option to replace or repair it,
without charge, if returned in accordance with the following instructions:
The vacuum cleaner should be cleaned and packed carefully in a well padded carton and returned,
shipping charges prepaid to ProTeam. ProTeam will not be responsible for repairs to products due
to improper packing.
A Return Authorization Number (RAN) must be issued prior to receiving returned equipment.
Contact ProTeam Customer Service department at 866.888.2168 to request a RAN that is required
for all warranty correspondence.
If an online registration has not been submitted to ProTeam, a dated, written proof-of-pur-
chase must be enclosed with a statement advising the nature of the malfunction and a Return
Authorization Number. To register vacuum online go to www.proteamvacs.com.
Any repair or replacement under this warranty shall not extend the warranty period.
THE FOREGOING WRITTEN WARRANTY SHALL CONSTITUTE THE EXCLUSIVE LIABILITY OF PROTEAM.
The above warranty is exclusive and in lieu of all other expressed warranties whether oral or written.
Under no circumstances, whether alleged as a result of breach of contract or warranty, negligence or
otherwise, shall ProTeam be liable to the purchaser or gift recipient or any other person for special
incidental or consequential damages or nature, including, without limitation, damages to or loss of use
of property. ProTeam’s liability under any circumstances will not exceed the purchase price ofthe vacuum
cleaner. No agent, employee, or representative of ProTeam, nor any other person, is authorized to modi-
fy this warranty in any respect.