LKD-15X User Manual
40
5.6 Trouble Shooting
Symptom
Possible Cause
Action
Erratic Behavior
Unit not receiving
enough power under
self-powered
operation.
Use the Power Adapter that was supplied
with the unit to provide external power.
Pressing Hot Keys
gets no response
The connection from
the selected port to
the target computer
has been broken, or
the computer is
turned OFF.
Check the Online LED for the selected
port. If it is not lit:
Manually press one of the Select switches
to connect to a computer that is powered
ON.
Check the cables to make sure they are
all properly connected.
Improper
keyboard
reset.
Reset the keyboard (and mouse) by
simultaneously pressing Buttons 1 and 2
on the First Stage unit for 3 seconds.
Unplug the keyboard connector from the
Console Keyboard Port, then plug it back
in.
Improper
Master
View reset.
Turn off all Master View units and wait
five seconds before turning them back
on.
Note:
If the unit is operating under
Self-powered mode (without the optional
Power Adapter), you must unplug the
power cords of any computers that have
the
Keyboard 'Power On'
function,
otherwise the switch will still receive
power from the computers.
Incorrectly
keying
in
the Port ID.
After invoking the hotkey function with
[Ctrl]+[Alt]+[Shift] combination, be sure to
key in the Port ID and press [Enter] within
1 second for each key.
Mouse
(TouchPad) not
responding
Improper mouse
reset.
1. Reset the mouse (and keyboard) by
simultaneously pressing Buttons 1 and 2
on the First Stage unit for 3 seconds.
Unplug the mouse connector from the
Console Mouse Port, then plug it back in.
