FREQUENTLY ASKED QUESTIONS
Do components from the Dash 350W and Dash 500W
interchange?
My Dash e-bike is too fast, or exceeds my local speed limit, or
only Class I e-bikes are allowed on my favorite bike path.
On the Dash line of e-bikes, I can’t use the throttle from a
dead stop, only once I’m pedaling. Why?
Some components interchange across the line of Dash e-bikes,
like saddles, seatposts, handlebars, and grips. The ebike
specific components, however, like batteries, controllers,
displays, and motor do not interchange. Dash 350W is a 36V
system vs 48V of the Dash 500W and these parts are not
compatible.
Dash e-bikes can have the speed limit changed using the
settings in the control panel and can be set as low as 14 MPH
if desired to comply with local laws. Dash e-bikes can also have
the throtlle unplugged and removed (but will continute to run on
pedal assist) if desired in locations where throttle bikes are
not permitted.
This is a safety feature to prevent you from accidentally
engaging the throttle while parking or standing with the bike,
if you forget to turn it off and then hit the throttle accidentally.
You can engage the throttle at any time while you are pedaling.
If you are at a dead stop, you can push the throttle, start
pedaling (about one pedal revolution), then stop pedaling,
and the bike will stay in throttle mode.
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SERFAS E-BIKE OWNER’S MANUAL
