The REALTOR® Lockbox
The REALTOR® Lockbox Owner’s Guide
Owner’s Guide •
13
1. Insert your SentriCard® into a lockbox. The lockbox will display the
CARD LIGHT THEN
CODE LIGHT
. Enter your
PIN
and press
ENT
.
2. Using the keypad on the lockbox, enter
FUNC + 6 + 1+ ENT
. The lockbox will display the
READY
light. The lockbox is now in contractor mode.
To use a contractor code to access the lockbox, press and hold the
ENT
key on the keypad. When the keypad
lights up, release the
ENT
key and enter the contractor code followed by
ENT
. If you've entered a valid code,
the Key Vault will open.
The lockbox records the use of contractor codes in the Audit Log. You can use the
Lockbox Access Log
window to view the Audit Log. For more information, see
How can I Find out who Accessed my Lockboxes
in the SentriLock FAQ at this URL:
http://lockbox.sentrilocic.com/lbs/faq/lockboxacceess.htm
You'll need your
SentriLock ID
and
Password
to access the SentriLock FAQ page.
In addition to using contractor codes, you can generate 1 day codes. Anyone can use a 1 day code to access
the Key Vault of a lockbox without the use of a SentriCard®. Unlike contractor codes, 1 day codes are good
for a single day of your choosing. 1 day codes provide the security of giving time limited access to the key
without the hassle of having to visit your lockbox to change codes.
For more information about 1 day codes, see
1 Day Codes
in the SentriLock FAQ at this URL:
http://lockbox.sentrilock.com/lbs/faq/1daycodes.htm
Note: when you remove the shackle from a lockbox, you may turn off contractor mode. With contractor mode off, you
cannot use a contractor code to open the Key Vault. If your Association uses
NXT
series lockboxes with firmware version
22.22 or greater, you can check the
Don't Clear Contractor Mode on Shackle Release
check box on the
Agent Default
Lockbox Settings
window to keep contractor mode turned on after you release the shackle. To find out what firmware
version your lockboxes use, see "How to Determine Your Lockbox Series and Firmware version" on page 16.
Homeowner Do Not Disturb Code
The homeowner do not disturb code is a code that a homeowner can enter into the lockbox to temporarily deny
access to their home. You can find your do not disturb code on the Card Carrier sheet and in the
Homeowner
DND Code
field on the
Agent Default Lockbox Settings
window.
If you choose to give your homeowner a do not disturb code, they can use the following instructions to enable
do not disturb:
1. On the lockbox keypad press and hold the
ENT
key. This will "wake up" the lockbox.
2. When the lockbox lights up the keypad, enter the following commands on the keypad:
FUNC + 4 + Your DND Code + ENT
If the lockbox displays a steady
DND
light, you have enabled do not disturb and temporarily denied access to