10
Top 5 Things to Know About SentriSmart™
Listed below are the top 5 things to know about SentriSmart™:
1.
In order to install the SentriSmart™ application onto your device, SentriSmart™ must be
enabled by your Association, and the mobile device will need to meet the following
requirements:
Apple iPhone™ or iPad™ (iOS 7 or higher) / Android Device (Android 2.3 or higher)
2.
It is important to keep your SentriCard® with you to access lockboxes outside your mobile
device’s service area with the SentriSmart™ application.
3.
Your mobile device’s location services must be enabled in order to use the SentriSmart™
application.
4.
You must know your PIN in order to use the SentriSmart™ application.
5.
When using a mobile access code you received from the SentriSmart™ application, you do
not need to insert your SentriCard® into the lockbox you are trying to access
General Information about SentriSmart™
Listed below is some general information about SentriSmart™:
Upon first use of the SentriSmart™ application, you will need to register your mobile device
by entering your SentriLock ID and password. You will use the same ID and password you
would use to login to the REALTOR® Lockbox Web Site or the SentriCard® Utility.
SentriSmart™ users have the ability to use SentriSmart™ to: view their lockbox access logs,
assign their lockboxes to a listing address, obtain a 1 day code for their lockboxes as well as
get a mobile access code.
SentriSmart™ users must agree to the license before the application can be used. Agreeing
to this license means that you are taking responsibility for any mobile access codes
generated from the application onto your mobile device. Mobile access codes are treated
just like SentriCard® accesses and will be displayed in the lockbox access log this way.
If your mobile device loses its connection and is out of service, the SentriSmart™ application
will switch into the off-line mode. When your device is in this mode, you can obtain a mobile
renewal code. You will need your SentriCard® to use this code at a lockbox.
Single Key
Single Key was created to deter the sharing of keys. It limits the access of unauthorized users to access
lockboxes at the same time. Single Key is an additional security feature in which Agents are only allowed
to use either a SentriCard® or the SentriSmart™ application to open the key compartment. A few
important things to remember about Single Key are:
Once you register SentriSmart™, it becomes your “valid key.”
When a SentriCard® has been renewed, it will prohibit the SentriSmart® application from being
used to open the key compartment that entire day until midnight.
It is important to always keep your SentriCard® with you for backup.
