SENOR TECH CO., LTD.
iSPOS User’s manual
26
5. TROUBLESHOOTING
This section contains information that will help identify and correct
problems that may arise with the iSPOS
．
If none of the recommendations in this chapter help identify and resolve
the problem, contact with the Service Dept. of your Supplier. Before
contacting, write down the serial number of the unit, the exact syntax of
any error messages that may be displayed, all symptoms of the problem
and details of the system configuration. The more information you can
provide, the quicker the dealer can identify the source of the problem and
provide a solution.
5.1 General Troubleshooting
Problem
Suggestion
You turn on the iSPOS, but it does not
respond (e.g. Nothing on either display,
no beeps).
Make sure the power cord is properly connected
to the iSPOS power Inlet and AC power outlet.
Make sure the power button is ON, and is not in
sleep mode.
External devices connected to the iSPOS
do not work
Make sure all external devices are connected
correctly as required by the application. Make
sure the device is connected to Securely to a
known working AC wall outlet.
An unrecoverable disk error occurs after
using for a prolonged period of time
Turn off the iSPOS and let it cool for a few
minutes, check that the removable hard disk
drive is firmly seated in the drive bay and
nothing is obstructing the airflow to the unit.
The iSPOS reports a parity error and the
program stops running.
Turn off the iSPOS, unplug its power cord and
remove cover to access the RAM SODIMM
memory module. Gently press down on each
removable SIMM on the mother board. If the
error persists, remove and reinstall the
SODIMM, making sure to properly align it in the
socket
5.2 LCD Troubleshooting
LCD Problem
Suggestion
The LCD remains blank .
Touch the screen to ensure the Power
Management is not active Make sure the
brightness and contrast settings are not set to
darkest setting, if they are they may give the
impression that the LCD is not working properly.
LCD screen not display.
Check M/B SW2 (Display Mode) setting is
properly.
