Sennheiser MobileConnect MCS v1 User Manual Download | Manualshive

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Version 1.0

Sennheiser MobileConnect

User Guide

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Summary of Contents for MobileConnect MCS v1

Page 1: ...Version 1 0 Sennheiser MobileConnect User Guide...

Page 2: ...ORK SETUP 10 MANAGER AND CONNECTSTATION CONFIGURATION 11 SOFTWARE UPGRADE DOWNGRADE SYSTEM RESET 12 MOBILECONNECT MANAGER UPGRADE 12 MOBILECONNECT MANAGER DATABASE 12 MOBILECONNECT MANAGER REMOVE INST...

Page 3: ...ions The MobileConnect system consists of three components the MobileConnect Station the MobileConnect Manager and the MobileConnect App The MobileConnect Station is integrated into the existing campu...

Page 4: ...4 MobileConnect User Guide Version 1 0 Quick Setup You can configure the MobileConnect system in 5 steps...

Page 5: ...with your own domain The target hostname mc manager can be replaced with any hostname you want to give to the MobileConnect Manager Use FQDN and not a direct IP address DHCP The following DHCP setting...

Page 6: ...manager or any of your choice o Make sure it matches your DNS configuration see Step 1 Configure your network Install docker version 19 or higher and docker compose version 1 22 or higher Register at...

Page 7: ...main com o The MobileConnect Manager web interface is using a self signed certificate you need to accept it to access Login with the credentials you used for registration at https accounts sennheiser...

Page 8: ...ate network and the port is not connected the system will use the streaming network for control as well o Note The network ports use DHCP by default To configure a static IP Configure your PC with the...

Page 9: ...tname o Select Stations Your station should be shown as running in the MobileConnect Manager interface In case of problems see section Troubleshooting Step 5 Test with the MobileConnect App Install th...

Page 10: ...ports NAT Eduroam More advanced scenarios and recommendations are covered in detail in the MobileConnect Network Whitepaper such as Using two separate networks for streaming and control for better net...

Page 11: ...dio configuration o Hidden channels and QR Codes MobileConnect Stations o Network configuration o Software updates for MobileConnect Stations o Reset for MobileConnect Stations The MobileConnect Stati...

Page 12: ...ger database The MobileConnect system uses a SQL Server 2019 database running in a Docker container We recommend that you do a backup of your MobileConnect database regularly Here is an example of how...

Page 13: ...echeck firmware versions to check for the latest firmware version Click Start update Select a version and click Update now Example PATH_FOR_BACKUP backup export PATH_FOR_BACKUP backup Example DATABASE...

Page 14: ...leConnect Station reset A software reset of the MobileConnect Station can be performed using the MobileConnect Manager Connect your MobileConnect Station Open the MobileConnect Manager and go to Stati...

Page 15: ...rade MobileConnect Station versions 6 0 0 and above are more stable easier to integrate into existing network infrastructure and deliver a superior audio experience with the new MobileConnect App Use...

Page 16: ...etup your network and the MobileConnect Manager Before completing Step 4 Install the MobileConnect Station upgrade your ConnectStation MCS v1 in the following way To get the latest firmware image plea...

Page 17: ...after the interruption retry updating The MobileConnect Manager is showing an error after the interruption restart the MobileConnect Station and try again The error message is still shown after restar...

Page 18: ...tration interface may become inaccessible To access it again via LAN1 unplug the LAN2 and LAN3 cables MobileConnect Manager web interface This indicates there are interruptions in network connectivity...

Page 19: ...mobile device is still connected to the MobileConnect WiFi Make sure that the channels are configured in the MobileConnect Manager admin interface Mobile App Configuration Make sure that the DNS conf...

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